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Four Points By Sheraton Puebla

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points By Sheraton Puebla

Suite, 1 King Bed, Terrace, City View | View from room
Outdoor pool
View from room
Reception
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Boulevard Hermanos Serdssn No 102, Colonia Real Del Monte, Puebla, PUE, 72060
  • Galerías Serdán
    13 min walk
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Zócalo de Puebla
    6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    32 min drive

Room options

View all photos for Suite, 1 King Bed, Terrace, City View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Terrace, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Volcano View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony, Volcano View

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, View

Traditional Room, 1 King Bed | View from room

Traditional Room, 1 King Bed, View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | View from room

Traditional Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub, No View

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Bathtub, No View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, No View

In-room safe, desk, laptop workspace, blackout curtains

Traditional Room, 2 Queen Beds, No View

  • 7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View | View from room

Traditional Room, 1 King Bed, City View

  • 7 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this property

Four Points By Sheraton Puebla

Hotel with free valet parking, in the vicinity of Estrella de Puebla Observation Wheel
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Four Points By Sheraton Puebla offers 144 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of Four Points By Sheraton Puebla's great location. During your stay, you'll be within walking distance of Galerías Serdán. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine while dining at María Ofelia
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Estrella de Puebla Observation Wheel and 7 minutes from Finsa Industrial Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Four Points By Sheraton Puebla offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1485 square feet (138 square meters) and includes conference space. The business-friendly Four Points By Sheraton Puebla also features a garden, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Puebla hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.
María Ofelia - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: MXN 250 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • María Ofelia

Things to do

  • Cycling
  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1485 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night, plus a deposit of MXN 1000 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 400.00 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Puebla offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Puebla Hotel
Four Points Sheraton Puebla
Four Points By Sheraton Puebla Hotel
Four Points By Sheraton Puebla Puebla
Four Points By Sheraton Puebla Hotel Puebla

Four Points By Sheraton Puebla Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1005 reviews" "
Rating 8 - Good. 163 out of 1005 reviews" "
Rating 6 - Okay. 34 out of 1005 reviews" "
Rating 4 - Poor. 17 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dante J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the hotel, it’s convenient the location for our trip.
Stayed 1 night in Aug 2024

8/10 Good

DULCE LAURA

Travelled with family
Liked: Amenities, property conditions & facilities
We really enjoyed our stay here. During our visit we had to work and we found it very convenient that the hotel has a business center and has a very good WiFi service. As for the room it was quite average but comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una ubicación excelente y habitaciones confortables y agradables.
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel a lot, maybe not ideal for most due to it being a 10 minute drive from the center of Puebla but It was very quiet with a 24/7 store next door. The room was very clean with excellent room cleaning being done everyday.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura Rosela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente servicio por parte de todo el staff, el unico detalle fue la regadera que salia poca agua debido a sarro, una limpiadita no le vendria mal
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Stayed 1 night in Jun 2024

8/10 Good

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Travelled with family
Liked: Staff & service, room comfort
Cuidar limpieza
La limpieza del cuarto regular, muchos pelos en el baño, olor a humo en el cuarto
Stayed 1 night in May 2024

8/10 Good

Pramod

Stayed 1 night in May 2024

6/10 Okay

Jarim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in May 2024

8/10 Good

Enrique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Facilities are good, clean and updated. The staff was kind and explained very clear all services availability
Stayed 1 night in Apr 2024

8/10 Good

ISRAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

roland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in all areas is very professional and courteous
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Claire

Stayed 3 nights in Mar 2024

8/10 Good

Agenor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music was nice deatil
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 1 night in Mar 2024

10/10 Excellent

Monica

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!
Stayed 3 nights in Jan 2024

8/10 Good

Violet

Liked: Cleanliness, amenities, property conditions & facilities
Safe, good customer service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria, Downey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property! Super clean and staff is super friendly and accommodating.. felt right at home
Stayed 1 night in Jan 2024