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Del Castillo Plaza Hotel Pucallpa

3.5 star property

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Photo gallery for Del Castillo Plaza Hotel Pucallpa

Front of property – evening/night
Junior Suite, 1 Queen Bed, Park View | View from room
Junior Suite, 1 Queen Bed, Park View | View from room
Garden
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free airport shuttle
  • Parking included
  • Room service
  • Breakfast included

Explore the area

Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001
  • Museo Agustin Rivas
    ‪5 min walk‬
  • Plaza del Reloj
    ‪8 min walk‬
  • Parque Natural de Pucallpa
    ‪14 min drive‬
  • Pucallpa (PCL-Capitan Rolden)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed, Concierge Service, Park View

Junior Suite, 1 Queen Bed, Park View

Junior Suite, 1 Queen Bed, Concierge Service, Park View

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Mixed Dorm, Concierge Service

Comfort Triple Room, Mixed Dorm

Comfort Triple Room, Mixed Dorm, Concierge Service

  • 65 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Room, 1 Queen Bed, Balcony, Park View

Panoramic Room, 1 Queen Bed, Balcony, Park View

Panoramic Room, 1 Queen Bed, Balcony, Park View

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Double Bed, Concierge Service, City View

Executive Single Room, 1 Double Bed, City View

Executive Single Room, 1 Double Bed, Concierge Service, City View

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 2 Double Beds, Concierge Service, City View

Business Double Room, 2 Double Beds, City View

Business Double Room, 2 Double Beds, Concierge Service, City View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

Del Castillo Plaza Hotel Pucallpa

Art Deco hotel with free breakfast connected to a shopping center in Pucallpa
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Del Castillo Plaza Hotel Pucallpa offers 20 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
With your stay at Del Castillo Plaza Hotel Pucallpa, you're connected to a shopping center and just a quick walk from Museo Agustin Rivas. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Museo Agustin Rivas and Plaza del Reloj
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 484 square feet (45 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the business-friendly Del Castillo Plaza Hotel Pucallpa. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available.

This Art Deco Pucallpa hotel is smoke free.

Guests are served free continental breakfast daily from 7 AM to 9 AM. The hotel hosts a free manager's reception daily.
Del Castillo Plaza Hotel Pucallpa has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (484 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • First-run films
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Del Castillo Plaza Hotel Pucallpa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Del Castillo Plaza Hotel Pucallpa offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20393735059

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería

Del Castillo Plaza Hotel Pucallpa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Marco

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Stayed 1 night in Jun 2024

8/10 Good

Curda

Liked: Cleanliness, staff & service
Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and staff are very nice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Pilar, Anaheim

Stayed 1 night in Nov 2023

8/10 Good

Pilar, Anaheim

Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Jul 2023

10/10 Excellent

Gregg

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A great stay
Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Stayed 2 nights in Mar 2022

2/10 Terrible

Andreu Renato

Stayed 1 night in Feb 2022

10/10 Excellent

Fhady

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Stayed 2 nights in Feb 2021

8/10 Good

Luis

Stayed 2 nights in Sep 2024

10/10 Excellent

Marita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendado
Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Stayed 1 night in Dec 2021

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Falta de ascensor, me perjudicó.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 1 night in Aug 2021

8/10 Good

KATHERINE

Liked: Cleanliness, property conditions & facilities
Se ajusta al precio la calidad del servicio
Bien
Stayed 5 nights in Nov 2019