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Quality Hotel and Conference Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel and Conference Center

Free daily self-service breakfast
Lobby
Seasonal outdoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Mercer Mall
    5 min drive
  • Maple Park Cemetery
    6 min drive
  • Bluefield City Hall
    7 min drive
  • Bluefield, WV (BLF-Mercer County)
    14 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Hotel and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Bluefield
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool.
Quality Hotel and Conference Center offers 118 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Quality Hotel and Conference Center, you'll be connected to the convention center and within walking distance of Montvale Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Center Cafe
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Just a 5-minute drive from Montvale Park and 5 minutes from Mercer Mall
  • Pets welcome for a fee (restrictions apply)
Quality Hotel and Conference Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3948 square feet (355 square meters) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly Quality Hotel and Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Bluefield hotel.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.
Center Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free self-service breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (3948 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 130 out of 565 reviews" "
Rating 8 - Good. 165 out of 565 reviews" "
Rating 6 - Okay. 135 out of 565 reviews" "
Rating 4 - Poor. 90 out of 565 reviews" "
Rating 2 - Terrible. 45 out of 565 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything look rundown and dirty. I would stay here again
Stayed 1 night in Sep 2024

6/10 Okay

Susan, roanoke

Travelled with family
Disliked: Amenities, property conditions & facilities
Served our purpose for 1 night stay. Staff was great. Nice bar. Breakfast was very limited - nothing hot except a waffle and coffee. There are newer hotels in similar price range a few miles outside of town in Princeton.
Stayed 1 night in Sep 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay here again. Was given a dirty room, and when I went back to the desk to ask for a new room, we were assigned to a room across the hotel. So my sister and I had to carry our stuff back downstairs, across the courtyard and up another flight of stairs. The hotel had an unpleasant smell, front desk staff was unhygienic and didn’t seem to know what he was doing.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Property was just off 77 easy to get to. Facility had a bar and food that was very nice. Rooms could use a little update and hallways and stairs need cleaned. But overall for price and a one night stay would recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problems are key card didn’t work well and TV cable was out.
Stayed 1 night in Aug 2024

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no TV service which is listed as an amenity on the website. Should get some kind of refund for this. Also, the hotel was very musty smelling.
Stayed 1 night in Aug 2024

6/10 Okay

Barry

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very run down. Everything is old and dirty. Electric outlets hanging out of the wall weeds everywhere and the carpet in the room felt wet The tub was old and gross. I'd not stop here again Glad i only booked one night. Not worth what i was charged
Stayed 1 night in Aug 2024

4/10 Poor

Kerry

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok but not staying here again
The staff was friendly, but the hotel itself is a little outdated. The bathroom reflected that the most, on top of being dirty. There were hairs left behind on the shower walls. The carpet was also filthy. I forgot my slides, so I walked around in my socks. I threw them in the trash before I left because they were just too nasty to bring home. Also, the window curtain does not draw closed. The sheers are the only thing to “block” sunlight, of course they don’t.
Stayed 1 night in Aug 2024

6/10 Okay

susan

Travelled with family
Liked: Staff & service
No Breakfast
Disappointed in breakfast offering was toast an apple an orange or yogurt!. Could have at least had bagels and donuts . Waffle maker had no batter.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Stayed 1 night in Jul 2024

4/10 Poor

Sherry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in great need of a total make over. The entire facility is tired, outdated, and presents as overall dirty. The carpeting in my room was worn out and dirt. The ceiling had water damage which was obvious by the circular stains. The toilet and vanity/sink was extremely low, I don't think their heights would be up to today's standards. The bedding was clean and comfortable and the air conditioner worked well. The meeting rooms and bar were extremely hot. Checking in was a problem as the clerk seemed to think I had already checked in since someone with a similar name had checked in before me. I had to produce email confirmation to convince the front desk employee that I had a paid reservation. This facility needs a complete overhaul and gut job. I hope to never stay there again. The corporate brand needs to step in and make major improvements.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Ariel M

Business traveller
Liked: Cleanliness, staff & service, room comfort
A bit on the down side.
Rooms a bit out dated could use some fresh paint and new carpets or at least shampooing. AC system needs to be cleaned. Room has a musty smell and shower drains very slow. Staff is very nice but the hotel needs some freshing up.
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Stayed 1 night in Jun 2024

10/10 Excellent

Faye

Stayed 1 night in Jun 2024

2/10 Terrible

Lacie

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michelle R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was clean. The window curtains didn’t shut to block the light from coming into the rooms!
Stayed 1 night in Jun 2024

4/10 Poor

Shelli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly, dirty, uncomfortable
The hotel had a terrible smell - a mix of cigarettes and weed. The beds were very uncomfortable, the bathroom was dirty with hair and dirty handprints on the walls of the shower.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unremarkable in every way
kind of out of the way,
Stayed 1 night in May 2024

2/10 Terrible

Prudence, Vineland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Don’t let the front lobby fool you. To start with the room wa dirty There were cobwebs and dead spiders on the walls . The paint was peeling off the walls. The ceiling tiles in the bathroom were broken and falling down. The shower curtain when you turned on the shower was so old the water was going through it. There was a sign in the bathroom that said to conserve water towels will be replaced every 3 days. You got one towel and 1 wash cloth per person yet the water in the tub was leaking. The blow dryer didn’t work and neither did the electrical outlets.Oh and to mention there were cockroaches in the bathroom. There were cigarette burns in the curtains furniture and bed linens. The comforter was too small for the bed and it and the sheets were all stained up. Also the bed had 4 brackets sticking out of the side of it do you had to watch how you got out of bed because you bumped your legs on it. We did complain to the office but nothing was done about it. It looked like the curtains were never washed they smelled horrible from cigarette smoke and the window was filthy. Stay clear of this place. Would not recommend this place at all.
Stayed 4 nights in May 2024

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

cinthya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Larry

Stayed 1 night in Apr 2024