Highliner Hotel & Conference Centre

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highliner Hotel & Conference Centre

View from property
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
815 1st Ave W, Prince Rupert, BC, V8J1B3
  • Chances Prince Rupert
    9 min walk
  • Prince Rupert Fire Museum
    9 min walk
  • Totem Park
    10 min walk
  • Prince Rupert, BC (ZSW-Seal Cove Water)
    10 min drive

Room options

Deluxe Room, 1 Queen Bed, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Partial Ocean View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Mountain View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 Queen Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Balcony, Partial Ocean View

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 King Bed, Kitchen, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Partial Ocean View

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Highliner Hotel & Conference Centre

Waterfront hotel with free breakfast and a fitness center
A restaurant, a fitness center, and a conference center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Highliner Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Prince Rupert hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Highliner Hotel & Conference Centre. During your stay, you're just a quick walk from Chances Prince Rupert. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at First Avenue Bistro
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Chances Prince Rupert and Prince Rupert Fire Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Highliner Hotel & Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this Prince Rupert hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
First Avenue Bistro - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant

Restaurants on site

  • First Avenue Bistro

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Freezer
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Highliner Hotel
Highliner Plaza
Highliner Plaza Hotel
Highliner Plaza Hotel Prince Rupert
Highliner Plaza Prince Rupert
Highliner Plaza Hotel And Conference Centre
Highliner & Conference Centre
Highliner Hotel Conference Centre
Highliner Plaza Hotel Conference Centre
Highliner Hotel & Conference Centre Hotel
Highliner Hotel & Conference Centre Prince Rupert
Highliner Hotel & Conference Centre Hotel Prince Rupert

Highliner Hotel & Conference Centre Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 599 reviews" "
Rating 8 - Good. 166 out of 599 reviews" "
Rating 6 - Okay. 170 out of 599 reviews" "
Rating 4 - Poor. 86 out of 599 reviews" "
Rating 2 - Terrible. 71 out of 599 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Corey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

wade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice enough but our hotel in pg was half the cost and a better hotel. Understand the location(prime fishing) thing but I feel it was way cheaper before the Reno's which weren't really that extensive. Boil water advisory was inconvenient. Not the hotels fault but it was a hassle on the daily to get bottles water provided which they said they would. Complimentary Breakfast was really good though
Stayed 3 nights in Aug 2024

4/10 Poor

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cigarette and Mariguana smoke came into the room through balcony door 6th floor from fourth floor. Basement area around laundry room needs cleaning up
Stayed 3 nights in Aug 2024

2/10 Terrible

Tomas

Disliked: Cleanliness, amenities, property conditions & facilities
Was not nice at all. Bathroom smelled bad, air conditioner did not work, no soap in the shower. All in all this is not a nice hotel, would not recommend. Definately not worth the money I paid for it.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with family
Amazing
Stayed 4 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Jul 2024

8/10 Good

Gwungai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
I was comfortable and the room was clean, except my 2nd night when the people above me was screaming from 2am until 6am. Staff are friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Amenities
Had to change original plans due to the fire in Jasper. Big mistake to book this hotel. Maid service refused to clean our room. Ran out of towels, hand soap and toilet paper. Had to buy hand soap and toilet paper at Safeway. Guest laundry is in a very dirty and cluttered basement. After washing clothes the dryer wouldn’t work! Our first night we heard loud yelling outside the next room. The police were called and the occupant was tasered. The shower wouldn’t drain. The building reminds me of a Soviet era structure. Moved to the Crest Hotel which is wonderful!
Stayed 6 nights in Jul 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean, large, well stocked room. Close to shopping. Nothing fabulous and nothing crappy about this hotel. I’ll stay here again.
Stayed 3 nights in Jul 2024

6/10 Okay

Adam

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

pasquale

Liked: Cleanliness
Disliked: Staff & service
Front desk personnel not friendly and wasn't very accommodating in changing our room preference ….I found the the whole experience very unprofessional.
Stayed 6 nights in Jul 2024

6/10 Okay

Jessica

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Cindy

Stayed 2 nights in Jul 2024

2/10 Terrible

Nilanka

Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very warm aNd no fan or ac. Just told to open the door to the hallway. Where there is ac. The bed was comfy. The parties outside went TIL 6am on both nights. The breakfast buffet was tasty.
Stayed 2 nights in Jul 2024

6/10 Okay

Steve

Stayed 1 night in Jul 2024

6/10 Okay

Stephen, Qualicum Beach

Disliked: Property conditions & facilities
Felt hotel room was over priced for quality of hotel room
Stayed 1 night in Jul 2024

4/10 Poor

Len

Travelled with family
Stayed for a week. Requested room be cleaned and fresh towels. Not completed. Staff ambivalent.
Stayed 6 nights in Jun 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was once a better hotel and could be again… but it has a way to go, I can’t really get behind a hotel with linoleum floors in the rooms. Otherwise, clean, good bed, and nice views.
Stayed 2 nights in Jul 2024

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Everything Very nice and friendly staff
Stayed 4 nights in Jul 2024

4/10 Poor

Deanna

Disliked: Property conditions & facilities
The 1st night we could hear the neighbors clear as day. The 2nd night the kids upstairs ran across the hardwood floor till after 10pm. The 3rd day someone upstairs was smoking on the deck butts were landing on mine did not want to get a 500 fine so i mentioned it.
Stayed 4 nights in Jun 2024

6/10 Okay

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no power from 8am until 10pm with no compensation for the inconvenience
Stayed 3 nights in Jun 2024