SureStay Hotel by Best Western Presque Isle

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Presque Isle

Pillow-top beds, iron/ironing board, free WiFi, bed sheets
Room amenity
Pillow-top beds, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
71 Main Street, Presque Isle, ME, 04769
  • Solar System Model: Mercury
    6 min walk
  • University of Maine at Presque Isle
    10 min walk
  • Gram Russo's Italian Restaurant
    5 min walk
  • Presque Isle, ME (PQI-Northern Maine Regional)
    7 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Presque Isle

Hotel in Presque Isle with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
SureStay Hotel by Best Western Presque Isle offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Presque Isle hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Presque Isle. During your stay, you're just a quick walk from Solar System Model: Mercury. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Solar System Model: Mercury and University of Maine at Presque Isle
  • Dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at SureStay Hotel by Best Western Presque Isle. Self parking is free.

This Presque Isle hotel is smoke free.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Pillow-top mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Budget Traveler Inn Presque Isle
Budget Traveler Inn
Budget Traveler Presque Isle
Budget Traveler
SureStay Hotel Best Western Presque Isle
SureStay Best Western Presque Isle
SureStay Hotel By Best Western Presque Isle Maine
SureStay Best Presque Isle
Surestay By Best Presque Isle
SureStay Hotel by Best Western Presque Isle Hotel
SureStay Hotel by Best Western Presque Isle Presque Isle
SureStay Hotel by Best Western Presque Isle Hotel Presque Isle

SureStay Hotel by Best Western Presque Isle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 339 reviews" "
Rating 8 - Good. 110 out of 339 reviews" "
Rating 6 - Okay. 56 out of 339 reviews" "
Rating 4 - Poor. 34 out of 339 reviews" "
Rating 2 - Terrible. 20 out of 339 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, courteous and respectful. Breakfast was also a great deal. Highly recommend this Hotel next time you’re in Presque Isle, Maine.
Stayed 3 nights in Aug 2024

8/10 Good

william

Liked: Staff & service, property conditions & facilities
Lots
Stayed 1 night in Jul 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service
👍
Stayed 4 nights in Aug 2024

6/10 Okay

Beth

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
You don’t get your bang for your buck -even for the relative value of a dollar - like you did in the old days Oh well
Stayed 1 night in Aug 2024

6/10 Okay

Wendy, Marblehead

Liked: Cleanliness
Disliked: Property conditions & facilities
Too noisy to sleep well
Stayed 1 night in Aug 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service
Good room, easy access to town. The quality of the breakfast left a lot to be desired.
Stayed 1 night in Aug 2024

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so very rude and unprofessional
Stayed 2 nights in Aug 2024

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substandard
The motel is in poor state of repair. There was large bags of trash in the stairwell. There was a ladder at the front of the building leaning against the roof and tied off at the bottom to a 4 wheeler with a flat tire. This place was substandard.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights while visiting the area. The staff was friendly, efficient and very willing to solve a problem with the television in the room. The free breakfast was way better than we expected, with a lot of variety. It was clean, quiet and the room rate was very reasonable. We'll stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 3 night stay. Everyone was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SureStay will stay again!
We have stayed at this hotel for the last couple of years. It has always been clean with friendly staff. For the price that includes breakfast I can’t complain. Not have I had a reason to complain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Aaron, Westbrook

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately This hotel was probably one of the worst I’ve stayed at in the state of Maine
Stayed 4 nights in Aug 2024

8/10 Good

Scott

Travelled with family
Our room was small, but very clean. But the rest of the facility needs a lot of work. To be fair, there was construction-renovations going on, so my guess is that they’re upgrading to bring everything up to a higher standard. The vending machines were ALL out of order, so I had to go into town for snacks and drinks. The complimentary breakfast was pretty good. I thought it was too expensive ($174 a night ) for the size of the room and aforementioned upkeep issues. Ownership has changed since my last stay there several years ago. But I’d probably stay there again, if I come back to Presque Isle.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with family
Stay was ok. It was aan inexpensive room for the night. Clean.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Okay to get you thru a visit to PI
The renovations were decent. Unfortunately, the surroundings seemed pretty sketchy. And clearly someone I believe in the room below or beside is was smoking pot and it filled our room.
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jon

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Room was great only issue was shower was not great shower head was pour and it made pressure not so great.my last room i stayed in there was way better
Stayed 1 night in Jul 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities, room comfort
The front desk staff was never at the front desk. Never. When you rang for them they came out, very annoyed. The room was the tiniest I've ever stayed in.
Stayed 1 night in Jul 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness
Disliked: Amenities
The bed was comfortable and the room was well appointed, but that was the best part. The bathroom was old and outdated, the parking area and surrounding property was scetchy and un-kept. The free breakfast was the worst I have had and I travel a lot. The frozen omelets were like rubber, the pancake machine was not working and the overall selection was horrible!
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Stephanie

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
The staff was super! They were friendly and accommodating as we showed up early. The only thing I would recommend is to change the coffee, it was terrible.
Stayed 2 nights in Jul 2024