4/10 Poor
Tanya
Travelled with family
23 Oct 2024
Liked: Room comfort
Disliked: Property conditions & facilities
Horrible resort stay
My trip to this “resort” was less than enjoyable. The pool was green and the hot tub was out of service. This is huge for me as we specifically seek hotels with hot tubs for my back. The carpet in the room was not stretched tight and had wrinkles in it. I got up Sunday morning and tripped on one of the wrinkles and it bent my toe back, pretty sure it is broken. The volume on the tv had to be turned up to 99 to even be able to hear it and you had to be inches away from it to change the channel. Had to get out of bed every time I wanted to change the channel was very frustrating. The AC on blew in the guest room area. Didn’t realize that on night one and I kept turning down the AC cause I was hot and my daughter the next morning told me she froze all night. My husband checked and no air comes out the vent in the bedroom. There was a hole in the ceiling that bugs kept coming out of that grossed me out the entire trip. The only good thing about our stay was the bed, it was very comfortable. I was so frustrated the entire visit with our room. I can’t imagine I will ever be back.
Tanya
Stayed 1 night in Oct 2024