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Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel

Standard Room, 1 King Bed (Extra Floor Space)
Exterior
Exterior
Indoor pool
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
180 Clay Dr, Pounding Mill, VA, 24637
  • Richlands Town Hall
    8 min drive
  • Emory and Henry College
    60 min drive
  • Hungry Mother State Park
    66 min drive
  • Abingdon, VA (VJI-Virginia Highlands)
    55 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Single Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Richlands/Claypool Hill Area

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (473)
The price is €75
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Super 8 by Wyndham Richlands/Claypool Hill Area

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel

Hotel in Pounding Mill with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and ATM/banking services.
Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel. During your stay, you'll be close to Richlands Town Hall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include meeting rooms, laundry facilities, and an ATM
  • Onsite recreation includes a gym
  • 5.4 mi (8.6 km) from Richlands Town Hall and 9.5 mi (15.3 km) from Jefferson National Forest
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Pounding Mill hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Toilet paper

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)

Holiday Inn Express & Suites Claypool Hill (Richlands Area), an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 301 reviews" "
Rating 8 - Good. 78 out of 301 reviews" "
Rating 6 - Okay. 18 out of 301 reviews" "
Rating 4 - Poor. 8 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this location several times. Area is very safe, some food and shopping are nearby. Breakfast is always good.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to say that Alisha (I believe is her name) could not have been nicer or more helpful during my stay there. She is a true asset to your front desk staff!
Stayed 3 nights in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond hill.
Clean, comfortable, convenient to everything i needed.
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Dining area and check in area were clean. However, the pool was horrible! Some of our family had got in and realized how dirty the bottom was and immediately got out and went to shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with my stay at this hotel. The breakfast in the morning is delicious as well and it starts early and doesn’t end too early like most places so I didn’t have to wake up at the crack of dawn just to get some breakfast. The staff were friendly and the pool was clean and fun.
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Jennifer hosted the best breakfast I’ve ever had in a hotel. Her kindness and thoughtfulness set the tone for our whole day. Thank you!
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast.
Stayed 4 nights in Jul 2024

10/10 Excellent

Layoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many good things about the hotel. Rooms and pool were clean. They had big pump soaps and lotions in the bathroom. The breakfast attendant was working so hard and she did a great job. The only thing I would change is there needs to be a little extra seating for breakfast. Maybe an extra room with a few tables and chairs close to the dining area The reason is there was a big group that were sitting there chatting after they were done eating and new people didn't have any were to sit.
Stayed 1 night in Jun 2024

10/10 Excellent

Frederick

Stayed 1 night in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Clean rooms and soft beds.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, great service
Comfortable and quiet 2 night stay with good breakfast and standard Holiday Inn Express amenities. Great service too, I had an issue with the first room smelling very musty and they promptly changed me to a different, nicer room. Definitely the nicest hotel in the area, however I’m unsure why it’s more expensive than most Holiday Inn Expresses I’ve ever stayed at, even on weekdays? Feels pricey especially for the area, but even so I would stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Trish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here a second time for business. I love the safety, cleanliness and convenience.
Stayed 1 night in Apr 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick in and out
Very comfortable and clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed right away. Staff was pleasant and rooms clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Alyson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly staff. Breakfast was very good. No issues!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff!! Quick check in, Recognized my age and health, changed my room from the third floor to the first without me asking. Extremely Accommodating!!
Stayed 4 nights in Mar 2024

10/10 Excellent

David, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! First time I had stayed there. Every employee that I ran into there is friendly and helpful. Hotel is spotless and the bed was very comfortable. Next time I go back home to visit I will definitely stay there again.
Stayed 2 nights in Feb 2024