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The Heartwood

2.5 star property

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Photo gallery for The Heartwood

In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Heartwood)
In-room safe, desk, laptop workspace, iron/ironing board
Suite (Heartwood)
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
165 College Avenue, Poughkeepsie, NY, 12604
  • Vassar College
    ‪2 min walk‬
  • Chance Theater
    ‪4 min drive‬
  • Vassar Brothers Medical Center
    ‪6 min drive‬
  • Poughkeepsie, NY (POU-Dutchess County)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Heartwood)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Heartwood)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Heartwood)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Heartwood)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood)

Room, 1 King Bed, Accessible (Heartwood)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Heartwood)

Suite (Heartwood)

Suite (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood)

Suite, Accessible (Heartwood)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood)

Room, 1 King Bed (Heartwood)

  • Sleeps 3
  • 1 King Bed

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About this property

The Heartwood

Hotel with free breakfast, steps from Vassar College
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
The Heartwood offers 50 air-conditioned accommodations with safes and hair dryers. Cable television is provided. This Poughkeepsie hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at The Heartwood, you're just a quick walk from Vassar College. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Salt Line Restaurant
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Steps from Vassar College and 6 minutes by car from Marist College
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

The business-friendly The Heartwood also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Self parking is free.

This Poughkeepsie hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
The Salt Line Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Salt Line Restaurant

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 84
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 84.09 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 84.09 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Heartwood Hotel
The Heartwood Poughkeepsie
The Heartwood Hotel Poughkeepsie

The Heartwood Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 96 out of 107 reviews
Rating 8 - Good. 8 out of 107 reviews
Rating 6 - Okay. 1 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arundhati, Galena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this new option at Vassar. So convenient!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

dot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
just lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Located across the street from the beautiful Vassar College campus, this is the upscale but affordable hotel and restaurant the immediate Poughkeepsie and Arlington area has needed for a long time. A beautiful property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable stay, in a contemporary setting with elegant finishes !
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. Room was very clean, stylish, and comfortable. Front desk staff was very helpful with any questions we had throughout our stay. We will definitely be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Guerrier

Liked: Staff & service, property conditions & facilities
I was excellent.. The service was good and the level of cleanliness is good.. The welcome was fantastic..
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't recommend enough
Excellent hotel discovered by accident. Great price point. Luxe everything- upscale toiletries, cool sweatshirt bathrobes, Illy coffee, distilled water stations on every floor, impeccable service. Added a second night and hotel took care of everything seamlessly. Hotel room design thoughtful. Great bed and pillows. Can't recommend enough!! This is why chain hotels are a snooze and places like this are a delight.
Stayed 1 night in Nov 2024

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Think twice
Front desk wasn't friendly at all. Not welcoming. Room had a big leak from the shower above. The maintenance man was extremely apologetic but the front desk staff didn't apologize nor did they offer another room. Very disappointed in a hotel owned by such a prestigious college. I expected a warm friendly welcoming and to be accommodating. Upon checkout, Brian, was very rude and didn't even ask how our stay was nor THANK us!!!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Garvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable value for the quality of hotel and level of service and amenities that you get. This is a brand new, beautiful hotel steps from the gorgeous Vassar campus.
Stayed 1 night in Nov 2024

4/10 Poor

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Alexander, Longboat Key

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunningly modern architectural standout of a property set within the historic and beautiful Vassar College campus. Wonderful walking area. Lots of restaurants closeby. Hotel rooms very modern, clean and spacious. Great restaurant on site as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heartwood was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Lela at the front desk greeted me with a smile and was very welcoming and professional upon check in. She recommended eating at the hotel and shared a menu with me. Great start to my stay! Thank you Lela! (I apologize if I spelled your name wrong)
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
Very surprised with the property. Reviews need more 10 of 10. Last night I paid same amount for a less then adequate hotel. The Heartwood is beyond adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience. Nice continental breakfast. Clean, quiet rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little boutique hotel is stunning in every way. Tucked at the edge of Vassar College, it is beautifully integrated into the community and landscaping. Walkable restaurants are everywhere and the in-hotel Salt Line is an elegant bar and dining option.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024