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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Terrace/patio
Exterior
Daily buffet breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
425 Water St, Portsmouth, VA, 23704
  • Portsmouth Naval Shipyard Museum
    2 min walk
  • Children's Museum of Virginia
    4 min walk
  • Waterside District
    19 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, View

  • 28 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

Lobby

Room, 2 Queen Beds, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

Lobby

Room, 1 King Bed, View (Mobility/Hearing Accessible, Tub)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, View

  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, View (Mobility/Hearing Access, Roll-In Shwr)

  • 28.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Norfolk Waterside Marriott
Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1004)
The price is €204
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Norfolk Waterside Marriott

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 249 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Renaissance Portsmouth-Norfolk Waterfront Hotel. During your stay, you're just a quick walk from Portsmouth Naval Shipyard Museum. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at Foggy Point
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Portsmouth Naval Shipyard Museum and 4 minutes by foot from Children's Museum of Virginia
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Foggy Point - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 17.95-17.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Foggy Point

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (24355 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1006 reviews" "
Rating 8 - Good. 201 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 69 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
parking
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting has always been inadequate in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kingsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay staff was friendly. Was staying on the 12th floor but room services was fast and the rooms were a 10/10.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Amenities
Nice view!! Clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was a lot of construction going on inside the hotel, it was clean and quiet. Customer service was great, all staff were friendly. The rooms were clean and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th of July
Great stay for 4th if July fireworks that night. Hotel even set up bar with food in lawn along water for spectators. View partially obscured by an apartment building but good enough. Located very near 2 ferry docks for travel across to Norfolk waterfront or I heard also a sports stadium in Norfolk. Rooms were clean, staff friendly, parking deck, restaurant on premises. It was my second stay there
Stayed 1 night in Jul 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First and foremost the fire alarm went off at 7am for several min, site is also making improvements so construction I can deal with that but the floors were very dirty in the room lots of dust around and under everything and the toilet seat was literally barely on the the toilet.
Stayed 2 nights in Aug 2024

6/10 Okay

William, Martinsburg

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Pros: we had a beautiful view from our 9th floor room of the river, ships and skyline. The room was clean overall except it was hot and smelled mildew. Room service was good. We ordered breakfast. Very pricey but good. There are plenty of restaurants and shops near by that you can walk to or take the ferry over across the water to. The bell hop was nice and took our luggage upstairs to our room for us. Overall the staff was nice and friendly. Cons: Our room was quite warm. The hotel is doing renovations . Thermostat said 62 and it felt like 76 degrees. We asked for an engineer to look at it on Friday night at around 11:30pm and he never showed. We wanted room service and there were no menus in the room. The main shower head at the top of shower had low water pressure while the shower head at the bottom was great. Called front desk and they didn’t have any new menus so they gave us an older one. Seems to be a breakdown in communication between the front desk and the kitchen staff. The staff show great effort in their jobs but the hotel could be better managed. Saturday morning at 7am we were awoken to a fire alarm which was terrible. We called the front desk and asked was it a real alarm and they investigated and called us back and said it wasn’t. We only received two towels and two wash cloths so we had to ask the front desk for more. I would definitely stay there again under the pretense that the room will have AC, no smells
Stayed 2 nights in Aug 2024

6/10 Okay

Lila

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Myeisha

Travelled with family
Liked: Amenities, property conditions & facilities
My room was real hot the air wasn’t working at all
Stayed 1 night in Aug 2024

10/10 Excellent

Zipporah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
My room bathroom door was broken
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Jun 2024

10/10 Excellent

Toisheva

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

4/10 Poor

Malcolm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Lizbeth

Stayed 1 night in Jul 2024

8/10 Good

Faith

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Faith

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

dustin

Travelled with group
Disliked: Amenities
Over priced for a 3 star hotel….
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The bathroom sink drain was extremely slow, washing your hands for 20 seconds and there the bowl is half full, takes about 15 minutes to drain. One of the two beds did not have a flat sheet, so just a comforter to sleep under. Called the front dest upon check in for this and was told i was mistaken. We were extremely tired, it was late and i just tried to sleep. The next day our family was out doing our thing, a tip was let on the table for housekeeping wirh a note asking for the additional sheet. When we returned to our room at 9 pm our room had not been cleaned which meant no clean dry towels ethier. I called the front desk explaining and asked for towels, was told they would be brought up shortly. Nothing at 10, called and was told it would be an hour, asked if i could come down and get some and was told they weren't available at the desk. At 11 i called again and was told i couldn't get towels until after midnight. I wouldn't ever book this hotel again. Should have considered the previous reviews closer prior to booking but i figured they were just dramatic complaints, i think i was wrong on that part.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Check in time was 4:00pm, arrived at 6:30pm and were told they had no rooms ready (housekeeping was understaffed and delayed significantly). We joined a waitlist with a handful of other hotel guests waiting for rooms to be cleaned and to get our keys. Got to the room around 7:30pm and staff at the front desk was polite about it but it was a major inconvenience when traveling with a small child who needed to get to bed. The front desk, to their credit, comped our daily parking fees which was kind of them for the inconvenience. Hotel was under renovations during our stay, which was not obvious when we booked. Several things simply weren’t working or were in poor repair. Most of these were small things- for instance, the water fountain in the fitness center wasn’t working, the toilet paper holder in our bathroom was broken, and the mini fridge in the room was broken. But the biggest knock against the hotel was the water- it smelled and tasted stinky. Even just washing your hands in the sink or taking a shower in the bathroom, the smell of the water was strong. There is a water bottle filler on the first floor off the lobby and even that has the smelly/nasty tasting water. Not sure if it is the pipes in this hotel or if this is typical for the area. This may not be an issue for some people, but if you are the kind of person who likes reusable water bottles and filling your water bottle regularly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shania

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Meriwetherg

Disliked: Staff & service
Could not check in and get a room unttil 6:45 pm. Absolutely ridiculous and unacceptable. Then no wash cloths and bathmat in room and only 2 towels. It took at least an hour and a half to get those delivered.Hotel is either grossly understaffed or incompetently managed or both. Hardly worth paying $234.00 a night for a third rate property under extensive renovation. A very pitiful representative of thearriott Rennaissance brand.
Stayed 1 night in Jul 2024

10/10 Excellent

rotes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024