Quality Inn & Suites Olde Town

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Studio Non-Smoking King Suite-King Size Bed
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Exterior
Efficiency Non-Smoking King Suite-King Size Bed

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
347 Effingham St, Portsmouth, VA, 23704
  • Children's Museum of Virginia
    ‪13 min walk‬
  • Portsmouth Naval Shipyard Museum
    ‪14 min walk‬
  • Waterside District
    ‪6 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪21 min drive‬

Room options

Studio Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Efficiency Non-Smoking King Suite-King Size Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Olde Town. During your stay, you're just a quick walk from Commodore Theatre. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by car from Virginia Beach Town Center and 6 minutes from Waterside District
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites Olde Town. Self parking is free.

Smoking is allowed in designated areas at this Portsmouth hotel.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 25-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 271 out of 830 reviews" "
Rating 8 - Good. 264 out of 830 reviews" "
Rating 6 - Okay. 134 out of 830 reviews" "
Rating 4 - Poor. 85 out of 830 reviews" "
Rating 2 - Terrible. 76 out of 830 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cresta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Demitrius

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
There was no ice available on the property and the refrigerator did not have a control knob. We were not made aware of that at check-in. We were told by the housekeeping staff that the Wawa up the street had all the free ice we wanted.
Stayed 1 night in Oct 2024

10/10 Excellent

Shanta, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Disliked: Staff & service
Disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
The person behind the counter was completely unhelpfully, I parked in the handicapped parking in front walked in with a cane he put me in the furthest room possible. Room was old, dingy,and musty. Dark out curtens would not shut all the way. Ice machine on 3 floor said " ice machine out of order use one on first floor" the one on the first floor said out of order. I asked the same man behind the desk he replied " ice, I don't know." I have no idea what that means. I was not a good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cresta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Renée

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovey place and not a bad price for the stay
Stayed 2 nights in Sep 2024

4/10 Poor

mary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds & shower were in very poor condition. Would NOT recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ywakaita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Brian, Seattle

Liked: Staff & service, amenities, property conditions & facilities
Quiet stay. Seems like the whole city is not a great neighborhood. Room was clean, only gripe was the funky smell coming out of the A/C unit. The kind you smell when you get in the room but don’t smell 20 minutes later.
Stayed 1 night in Sep 2024

6/10 Okay

Linwood

discount
Room 215 toilet leaking and it was hard to flush you had to take top off to flush the toilet i should got a discount or another room.
Stayed 2 nights in Sep 2024

6/10 Okay

Pernell

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were outdated, there was rust on everything that was stainless steel. The water was nice and hot and thecomfortable bed co
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
OSHA
Trash in the floor. Bathroom light switch cover, MISSING 25% of the cover and the wires showing. Major OSHA concern. Buffet breakfast 6AM-9AM. Even at 6:45 we could not make waffles or get juice. Did not take a bath; there was no Hot Water. Ran water for 20 minutes, still cold. So, we left.
Stayed 1 night in Sep 2024

2/10 Terrible

Kylie

Travelled with group
Disliked: Amenities
A lot of broken things. Room was dirty. Looks like the bathroom had not been cleaned what so ever. There was dead bugs on the floor.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Just ok
Staff were friendly and helpful. The room was not well cleaned. There was a lot of hair in the bathroom and there was a plunger left in there. The toilet water was shut off when we got in the room. When we cut on the toilet water it ran and the vavle leaked.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Check-in/out
Had to wait 20 minutes at the front desk to check in because no one was there. Went to check out, had to wait because no one was there. I had to call the hotel to get someone to come to the front. As soon as the phone started ringing, someone busted out of the back door
Stayed 1 night in Sep 2024