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Keppel's Head Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keppel's Head Hotel

Front of property
Reception
City Room
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
24-26 The Hard, Portsmouth, England, PO1 3DT
  • Mary Rose Museum
    3 min walk
  • HMS Victory
    5 min walk
  • Portsmouth Historic Dockyard
    5 min walk
  • Southampton (SOU)
    30 min drive

Room options

View all photos for Economy Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Desk, laptop workspace, iron/ironing board, free WiFi

Basic Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 30 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quad Family Room

Quad Family Room

Quad Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for City Room

City Room

City Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Keppel's Head Hotel

Hotel with free parking, a short walk to Portsmouth Historic Dockyard
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Keppel's Head Hotel offers 30 accommodations with complimentary newspapers and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Keppel's Head Hotel. During your stay, you're just a quick walk from Portsmouth Historic Dockyard. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Just a 5-minute walk from Portsmouth Historic Dockyard and 6 minutes by foot from Gunwharf Quays
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. The business-friendly Keppel's Head Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3.5-star Portsmouth hotel is smoke free.

The hotel hosts a free manager's reception daily.
Keppel's Head Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (377 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keppel's Head Hotel Hotel
Keppel's Head Hotel Portsmouth
Keppel's Head Hotel Hotel Portsmouth

Keppel's Head Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 156 out of 358 reviews" "
Rating 8 - Good. 131 out of 358 reviews" "
Rating 6 - Okay. 43 out of 358 reviews" "
Rating 4 - Poor. 15 out of 358 reviews" "
Rating 2 - Terrible. 13 out of 358 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building a few minutes walk to the historic harbour with the Mary Rose and HMS Victory.
Stayed 2 nights in Sep 2024

6/10 Okay

Craig

Business traveller
Decent low to mid price hotel but little more
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Quirky hotel just a couple of minutes from the train station. Nice staff. Linens were fine, but the carpet in the room was very badly stained.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is superbly located for a visit to the Naval Yard where the HMS Victory and Mary Rose are located. Further it is literally across the street from the Portsmouth Harbor train station and the Gunwharf Quay shopping center. Apart from the hotel’s location, there are some other positives. The included breakfast is good, and the hotel is clean, even though it is much shabbier than it appears in photographs. WIFI reception is spotty and often non-existent; we did not accept the excuse that the building was old. There was an insufficiency of electrical outlets in our room, along with simple items such as shelves or places to hang things in the room or bathroom. Unless you require the use of a handicap accessible bathroom, do not accept one. The sink is so low as to be almost unusable; it was, in general, unusably laid out.
Stayed 3 nights in Sep 2024

8/10 Good

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time at hotel with family. Love the place
Stayed 3 nights in Aug 2024

8/10 Good

Mervyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, but a few niggling issues with our room - nowhere to hang wet coats, bathroom floor not cleaned properly.
Stayed 2 nights in Sep 2024

4/10 Poor

Stacy

Stayed 1 night in Sep 2024

8/10 Good

Henry, El Dorado Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, older hotel with really large and clean bathroom. No complaints about the room itself. Hotel staff was friendly, but were inflexible with the check in time of 3:00 pm. We traveled all day to get there and arrived at 2:15. We were told to come back 45 minutes later, even though our room was ready.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited our needs perfectly.
We stayed for three nights while visiting the Isle of Wight and the Portsmouth Historic Dockyard. The hotel is ideally located for both of these, and only five minutes from the railway station. The room was quite spacious and clean. The front desk service was reasonably friendly and the included breakfast was very nice. Service in the bar was a little slow sometimes, as staff were off on other duties. We ate in the restaurant on one occasion and the food was delicious. There are Japanese options on the menu as well as the usual English fare, which gives more variety. Overall the hotel suited our neede perfectly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabric needs updating but the whole experience was very good. The staff were really friendly and helpful, sushi menu excellent and the sights we were there to see were just outside. The available shopping, bars and restaurants were excellent. We will be going back. Thank you.
Stayed 3 nights in Sep 2024

6/10 Okay

Kurt

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and cosy hotel in Portsmouth
The hotel old and cosy, but also warn out. The rooms are ok, beds fine, bathroom good. First night the cleaning was terrible, example cup was clean but undercup was not. Doesn't make sense to me. When checked out I couldn't get a receipt even though in the reservation it is stated that the hotel will provide the receipt. I hope they will send me one. Breakfast I tried once. Full English.... Ok had it differently else where. Overall a stay with downs and a few up's.
Stayed 3 nights in Sep 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was good, property & room was clean. But, there was no water to shower or flush the toilet in the morning. When we told the desk clerk we were told sorry but its an old building. Not a helpful response
Stayed 1 night in Sep 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

2/10 Terrible

John, Brooklyn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff is nice Excellent breakfast Rooms need to revemp and incorporate pest and infection control
Stayed 6 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, nice to have a view of the port & Spinnaker Tower but the stay was made by the friendliness of the staff who were informative and helpful. Would happily stay here again on future visits to Portsmouth.
Stayed 1 night in Aug 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very helpful and friendly. Great location. Room clean and tidy. Parked in the hotel parking for free. Thanks
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great couple of nights in Portsmouth. We chose the Keppel due to its location. We were going to spend most of our time in the Naval Dockyards which was a 5 minute walk. I can comment on lunch or dinner but breakfast was great, one of the best English breakfasts I've had in a hotel for a long time cooked to order. When we come back to Portsmouth the we will hope to stay at the Keppel
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, food was excellent, within walking distance of attractions, beautiful views
Stayed 2 nights in Aug 2024

10/10 Excellent

pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Classics appeal.Great location
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024