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Holiday Inn Portsmouth by IHG

4.0 star property

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Bar (on property)
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

Map
Pembroke Road, Portsmouth, England, PO1 2TA
  • University of Portsmouth
    ‪8 min walk‬
  • Gunwharf Quays
    ‪13 min walk‬
  • Portsmouth Historic Dockyard
    ‪5 min drive‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed with Sofa bed

  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Sea View

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Sea View (Minifridge)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Sea View (Minifridge)

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Portsmouth by IHG

Hotel with a full-service spa, near Portsmouth Historic Dockyard
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Portsmouth by IHG offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
Holiday Inn Portsmouth by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Clarence Pier. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by foot from Gunwharf Quays and a 5-minute drive from Portsmouth International Port
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Japanese, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1136 reviews
Rating 8 - Good. 432 out of 1136 reviews
Rating 6 - Okay. 156 out of 1136 reviews
Rating 4 - Poor. 59 out of 1136 reviews
Rating 2 - Terrible. 53 out of 1136 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A tired old hotel with a Holiday Inn sign
It’s quite a tired old property reminiscent of the 60s. The carpeted were worn, paint on the woodwork was peeling. There was practically no soundproofing meaning we could hear everything going on in the adjacent rooms and those above and below. The mattress left both of us in pain the next morning. On balance, the staff were welcoming and willing to assist with any requests. The location near Clarence Pier was great. Overall, it’s not what I expected from a Holiday Inn. I tend to gravitate towards the Holiday Inn chain as I can usually expect a modern and comfortable hotel. On this occasion, it did not meet that expectation.
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet as Christmas but the hotel was lovely. The pool etc was lovely the restaurant was great. We had a drink at night and that was very silent. Could do with some music. There was a fan of coke and a kitkat in our room which was great but there was 3 of us and could have 4 in the room so maybe it wasn’t restocked or meant to be in there? I don’t know
Stayed 1 night in Dec 2024

8/10 Good

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Philip

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

r a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great staff Pool nice Breafast was amazing Only downside was the bar beers warm and staff not knowledgeable on why
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and value.
Great value. Rooms looking tired and need a refresh. Lots of marks on wall. Glasses in fridge were smelly and dirty.
Stayed 1 night in Dec 2024

10/10 Excellent

Korrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron, Brighton

Stayed 2 nights in Nov 2024

8/10 Good

ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Decent value hotel for south sea. Nice and clean, modern comfortable and good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Julie

Stayed 2 nights in Nov 2024

6/10 Okay

Lorraine

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Christmas party- food cold, staff at bar rude. Not worth the £60
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great location Booked a standard twin room although room pretty cosy with a tiny bathroom just about enough room to close the door without hitting the loo However the location is great as it a ten minute walk to gunwharf quays and ten minutes down to the sea Staff friendly and areas all tidy and clean Yes I will come back but will book a bigger room next time. Didn’t have breakfast as they have increased the price to £16.95 which I think is too dear they no longer let you buy a discounted voucher in advance.
Stayed 3 nights in Dec 2024

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alexis

Stayed 1 night in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged for parking
No complaints about the hotel whatsoever. Breakfast was great. I booked the parking when I booked the room through hotels.com and it was £44 Parking is £5 from the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room, very clean, service at checking in very efficient, complimentary snacks a very nice touch!
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Edith

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel it's self was average a typical Holiday inn, it's situated well with good transport links within the city. The rooms were clean & comfortable. The reception staff were miserable, surly, unhelpful & looked like their faces would crack if they smiled (which I didn't see my whole stay!!) Luckily we didn't need to go near them except to check in & get parking voucher!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Pauline

Travelled with group
Liked: Cleanliness, staff & service
One of two lifts not working all 3 days, which caused ‘jams’ at busy times of the day. Coffee machines in breakfast area not working properly each morning and staff struggled to rectify! However, breakfast was good and satisfying. Room was clean and adequate, bathroom quite cosy. Convenient for walk into GunWharf or along the seafront. Top stars go to staff in all areas, all very friendly and working so hard to give good service even when sometimes under pressure.
Stayed 2 nights in Dec 2024

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception never answered the phone despite calling several times
Stayed 1 night in Dec 2024