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Holiday Inn Express Hotel & Suites Rochester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Rochester by IHG

Exterior
Exterior
Point of interest
Exterior
Standard Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
77 Farmington Rd, Rochester, NH, 03867
  • Rochester Opera House
    ‪7 min drive‬
  • Rochester Historical Society Museum
    ‪7 min drive‬
  • Lilac Mall
    ‪7 min drive‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (884)
The price is €118
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Rochester by IHG

Hotel in Rochester with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Rochester by IHG offers 77 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Rochester by IHG. During your stay, you'll be close to Lilac Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Rochester Opera House and 7 minutes from Rochester Historical Society Museum
Holiday Inn Express Hotel & Suites Rochester by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites Rochester by IHG also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Rochester hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Lever door handles
  • Portable bath seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Rochester
Holiday Inn Express Rochester
Holiday Inn Express Hotel And Suites Rochester
Holiday Inn Rochester
Holiday Inn Express Hotel Suites Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Hotel Suites Rochester
Holiday Inn Express Hotel Suites Rochester an IHG Hotel
Holiday Inn Express Hotel & Suites Rochester by IHG Hotel
"Holiday Inn Express Hotel Suites Rochester an IHG Hotel"
Holiday Inn Express Hotel & Suites Rochester by IHG Rochester

Holiday Inn Express Hotel & Suites Rochester by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Just ok
Beds were ok . They added “charges” , that the front desk girl was unable to explain what they were for. After we paid the price and taxes for the room on line.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caitlyn

Travelled with family
Liked: Cleanliness, staff & service
I’ll choose a different hotel next time.
-The bedroom door, if closed with the slightest bit of pull would automatically lock. Leaving an infant in the room alone without anyone being able to get in. One of us headed downstairs for help and bumped into a hotel worker & they had absolutely no clue what to do. Just told us to keep trying…my dad was able to get it open but like what the heck?! That should have never been a thing and for it to have locked 3 more times is INSANE. Your own cleaner told us the door locks all the time when she came to help us open it when we were leaving. - The table was half broken and had someone else’s trash inside when we went to open it up into a lifted double table. It became stuck & ended up falling down and not reopening leaving us without out my keys or wallet... Eventually I got it open the next morning but my point is, it obviously had not been cleaned or checked prior to our stay. It needs to be fixed before someone get hurt. -As I was waiting for the door to get open, some female entered the room (assuming she works for the hotel, she didn't bother to introduce herself) & had the nerve to ask me if I smoked in the room (I’ve never been a smoker). I have stayed many times at your hotel & never once have I received a single complaint & always leave the room clean and picked up. By the way, might want to turn the chemicals down a notch on the pool. My youngest is currently at urgent care because her body broke out as well as my oldest face. Both horribly swollen and red.
Stayed 1 night in Nov 2024

8/10 Good

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Timothy

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They had no hot water and the water was yellow and had dirt in it. We told hotel staff and we got an apology and were told the whole hotel had no hot water yet the continued to rent rooms knowing there was a problem and weren't informing guest's of the problem. This same problem happened when we stayed there 7months ago which was our last time staying there. I wouldn't recommend. All we got was an apology after not being able to shower or brush our teeth. Stay away from this hotel, there's plenty of better ones close by.
Stayed 2 nights in Oct 2024

4/10 Poor

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort
Longing for a good night’s rest
This hotel was not clean. Our room was in horrible condition. Between people slamming the door next door, loud noisy from the highway , and an inefficient heating system, we got very little sleep. The 8.8 rating is simply inaccurate.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional, kind nd helpful. Excellent hotel!
Stayed 2 nights in Oct 2024

8/10 Good

Harout

Liked: Staff & service, amenities, property conditions & facilities
Solid hotel with friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

kathleen

Stayed 1 night in Oct 2024

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the relaxation
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean great public areas, pool hot tub nice little breakfast with hot items too
Stayed 1 night in Oct 2024

10/10 Excellent

Alycia

Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Amenities
Cleanness
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people that worked there
Stayed 1 night in Sep 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and quiet. Breakfast options were rather limited, but everything available was tasty! Will definitely be returning.
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Natasha, Denver

Stayed 2 nights in Aug 2024