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Hilton Garden Inn Portsmouth Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Portsmouth Downtown

Room, 1 King Bed (Mini Fridge/Microwave)
Exterior
Indoor pool
Suite, 1 King Bed (Mini Fridge/Microwave) | Living area
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    ‪1 min walk‬
  • The Music Hall
    ‪4 min walk‬
  • Strawbery Banke Museum
    ‪9 min walk‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mini Fridge/Microwave)

Suite, 1 King Bed (Mini Fridge/Microwave) | Living area

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Room, 1 King Bed (Mini Fridge/Microwave)

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Hampton Inn & Suites Portsmouth Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is €253
for 1 room
includes taxes & fees
7 May - 8 May
Hampton Inn & Suites Portsmouth Downtown

About this property

Hilton Garden Inn Portsmouth Downtown

Hotel with a fitness center, steps from Market Square
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Portsmouth Downtown. During your stay, you're just a quick walk from Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and 9 minutes by car from Water Country
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. The business-friendly Hilton Garden Inn Portsmouth Downtown also features a fitness center, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 27 2024 to April 15 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 66 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

April

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerome

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jonah

Stayed 1 night in Jan 2025

2/10 Terrible

leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Major unknown construction

Awful experience had to leave in less than 24 hours due to extensive construction going on without any communication before booking. Couldn't breathe, sleep or stay inside the hotel for any length of time. Had to cut our vacation short due to inability to breathe.
Stayed 2 nights in Jan 2025

4/10 Poor

john

Disliked: Property conditions & facilities
The hotel was under construction, a remodel and the pool and spa and breakfast were not available. Hotel.com should have made me aware of this issue. Had I known I would not have booked the a stay at this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eric L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean with nicely appointed rooms, and is located in downtown Portsmouth. It is a short walk to everything Portsmouth has to offer; top restaurants, great shopping, and music venues.
Stayed 1 night in Jan 2025

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Know about the construction

The hotel is in the middle of renovations so the common spaces (bar, dining area, sitting areas, etc.) are not available.
Stayed 2 nights in Jan 2025

6/10 Okay

Cyrina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laban, Acton

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was being renovated, and most of the amenities weren't available, and the whole place felt like a construction site, but this wasn't clear on the Expedia site. We chose the hotel for a romantic night out, specifically with a hot tub- which was closed. I really wish this had just been clear before we paid full price, when other nicer hotels had similarly priced rooms- that weren't dirty, noisy hard hat zones.
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant, lounge, pool, hot tub and fitness room were all closed for renovations. This wasn't disclosed by Expedia or Hilton when the room was booked. The carpet in the room was filthy and stained everywhere without ever being thoroughly cleaned. There's one area where someone clearly vomited. There was mold on the shelves and in the corner of the shower. This property was priced similarly to other hotels in downtown Portsmouth. The other hotels offer the same amenities and convenience. This location should be a complete embarrassment for the Hilton brand.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aytug

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction as of jan 25. New rooms are great!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

needs work

under construction. restaurant cold and only cold food. had to change rooms as tv didn't work. dusty due to construction. maintenance man knocked on door. no identification that he was an employee.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt know it was under construction

We picked this place due to the bar and location. Upon entering the whole place was being remodeled, no bar, only one elevator that took forever to use due to construction equipment and other guests. Stairs were only an option going down an they led to the street and could not be reentered. Price seemed the same if not a lil more than the surrounding hotels which seemed a little unfair considering the construction, etc...
Stayed 1 night in Jan 2025

4/10 Poor

Annette

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Great location. Comfortable. A little noisy with compressor for HVAC going all night
Stayed 1 night in Jan 2025

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

william

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
.Very disappointing - no gym, no pool, no dining - only cold breakfast available at $10 PP!! Really?? Should be free - mold encrusted tub - where else are the maids cutting corners?? Room rate not cut to show the lack of what has been discussed.
Stayed 2 nights in Dec 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Amenities, property conditions & facilities
We were told on arrival (not before) that the property was under construction and that pool, hot tub, fireplace, were not functioning. No dining room or bar for the most part. Dreadful conditions in elevator, hallways and other areas. We should really be refunded our money. Not even a room cleaner for some of the nights. Such a disappointment! Other guests were also complaining.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

We were never informed upon check in that the hotel was undergoing a complete renovation. The pool and fitness center were closed. The restaurant tables, glassware and dishes were covered in drywall dust. Only 2 or 3 of the 5 floors were open to guests and the hallway leading to the rooms had an unpleasant odor. The fire alarms went off during our second morning, and while we were trying to leave via the stairwell the emergency exits were not accessible due to the construction. For these reasons we decided to check out early and will not stay there again!
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had trash under the beds and the amount of black mold in the shower was so disgusting we decided not to use it.
Stayed 1 night in Dec 2024

2/10 Terrible

Carla

Travelled with family

Do Not Stay Here

The hotel is under major renovation. Do not stay here.
Stayed 1 night in Dec 2024

6/10 Okay

samantha, Wakefield

Liked: Cleanliness, staff & service
I always stay here but very disappointed that we didn’t know that the pool was closed. They did not have that listed on their website
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024