Hilton Garden Inn Portsmouth Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Bar (on property)
Exterior
Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area
Room, 1 King Bed (Mini Fridge/Microwave)
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    1 min walk
  • Portsmouth Brewery
    4 min walk
  • The Music Hall
    4 min walk
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    13 min drive

Room options

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mini Fridge/Microwave)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Portsmouth Downtown

Portsmouth hotel in Downtown with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Portsmouth Downtown. During your stay, you're just a quick walk from Market Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Market Square and Moffatt-Ladd House
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1496 square feet (139 square meters) and includes conference space. The business-friendly Hilton Garden Inn Portsmouth Downtown also features a fitness center, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1496 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shared bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

William

Stayed 1 night in Aug 2024

4/10 Poor

Trevor

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
very dated. Not very clean. Stains on the floor. Furniture in bad shape. TV didn't get any channels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

AMANDA

Travelled with partner
Liked: Amenities
V
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bernard, Frederick

Liked: Cleanliness, staff & service
Nice clean hotel that was centrally located within walking distance to all dining and shopping including the Strawberry Bank historic area. Only reason for knocking a star was that our AC unit had an annoying rattle when it kicked in. Otherwise, a great hotel and one that we would gladly stay at again.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in an excellent location and the staff that I encountered was very pleasant. And overall the hotel is nice. But it needs some updating. Scuffed and worn out is a term that comes to mind. There was a small crack in the mirror in my room along with worn-out carpet patches and other areas that need to be cleaned/fixed/updated. I was there for less than a day for a business meeting and for that, it was great. But some may find these things an issue. Especially if you're there for a longer stay or a vacation.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay would definitely revisit down the road.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Parking was difficult, but understandable.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient area that is within walking distance to waterfront, restaurants, and shopping. This was not my first stay at Hilton Gardens in Portsmouth and it won't be my last. :)
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Travelled with partner
Liked: Staff & service
Bed was uncomfortable. Ice machine was broken jacuzzi didn’t work. Room needs major updates fridge was frozen up inside and barely kept anything cold. Tv remote battery was held in by black electrical tape.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caitlin

Travelled with family and small children
Liked: Amenities
Great with 2 kids! Great location and they loved the indoor pool.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was downtown but poor crap hotel for the money
Stayed 2 nights in Aug 2024

6/10 Okay

Kirsten, Jamaica

Travelled with family and small children
The staff was really accommodating and nice all, but the maintenance guy that was fixing the pool. We went to the pool in the morning and there was a sign that says the hot tub was out of service. We were going in the pool and the guy screamed at us. the pool is closed, there was no sign saying the pool was closed Restaurant was OK, For breakfast but for the amount of money we paid we could’ve had real scrambled eggs and milk on the table for coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything is walkable. Nice pool and hot tub. Parking is $40 a day which seems steep on top of the room charge.
Stayed 2 nights in Aug 2024

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was below par. When I booked , I was not informed that the room was a handicapped room therefore it did not have a tub. They did not even provide towels for bathing. The curtains looking outdoors were ripped. The toilet back flushed constantly. The hotel staff couldn’t do anything with the rate because I booked through you. I would not go this route again.
Stayed 1 night in Aug 2024

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mini vacation
A stay over with friends. It was great
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy walk to restaurants and shops.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024