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" A fantastic five days at a wonderful hotel, from start to finish the attention to detail, staff and food were fantastic. Very highly recommended. " More
17 Mar 2023 by Mafalda Correia / Guest Relations
Dear Alan,Thank you very much for choosing the PortoBay Flores hotel for your stay in Porto. We were very pleased to read your message about our hotel and team. Your comments are very valuable for us and for our future guests.We look forward to having you back again!Kind Regards,
13 Mar 2020 by Mafalda Correia - Guest Relations
Dear Guest, Thank you for your feedback and we hope to be able to see you again in the near future. KInd Regards,
21 Feb 2020 by Mafalda Correia - Guest Relations
Dear Guest, Thank you for your feedback we hope to be able to see you again in the near future. Regards,
25 Oct 2019 by Mafalda Correia - Guest Relations
Dear Guest, Thank you very much for your feedback. Nothing makes us happier than meeting the expectations of our guests. See you soon at a PortoBay hotel,
28 Mar 2024 by Francisco Abreu - Front Office - PortoBay Flores
Dear Mr. Kloos,Thank you for your choice and for sharing your PortoBay experience with us.All the best!
22 Aug 2023 by Sara Vieira| Front Office| PortoBay Flores
Muito obrigado pela sua preferência e por partilhar connosco a sua boa experiência PortoBay.Bem-haja!
10 May 2023 by Diogo Teixeira - Front Office
Dear guest,Thank you for your positive comments. I will share them with our team.It is always good to see you again.Kind Regards,
1 Dec 2022 by Diogo Teixeira - Front Office - PortoBay Flores
Sehr geehrter Gast,zunächst möchten wir uns erstmal bedanken, dass Sie sich für unser Hotel entschieden haben. Ihre Meinung ist uns sehr wichtig, und deshalb bedanken wir uns, dass Sie sie mit uns teilen.Wir sind sehr froh darüber zu erfahren, dass unser Hotel und unser Team in der Lage waren, Ihre Erwartungen zu erfüllen. Wir freuen uns schon darauf, Sie bei Ihrem nächsten Aufenthalt wieder willkommen zu heißen.Mit freundlichen Grüßen
14 Jan 2020 by Faria
Merci d'avoir partagé vos préoccupations concernant notre hôtel. Nous vous prions de nous excuser pour les désagréments causés. Nous évaluons attentivement vos commentaires et prendrons très vite les mesures nécessaires pour améliorer notre service. Nous vous remercions une fois de plus pour votre compréhension et espérons que vous regagnerez confiance en notre hôtel. Cordialement, Luis Faria Guest Relations
2 Dec 2019 by Faria
It is very important for us to receive your feedback. Thank you for your review and we look forward to your next stay at one of our hotels. Kind regards, Luis Faria Guest Relations
PortoBay Flores offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, spa services, and a library are also featured at the luxury PortoBay Flores. This 5-star Porto hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
PortoBay Flores offers 66 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
PortoBay Flores has a restaurant serving breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property is located in a pedestrian zone.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
