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Neya Porto Hotel

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Rooftop terrace
Family Room, Garden View | Terrace/patio
Superior Suite (Duplex)
Rooftop bar, ocean views, open daily

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
Rua de Monchique, 35-41, Porto, 4050-394
  • Crystal Palace Gardens
    11 min walk
  • Clerigos Tower
    14 min walk
  • Ribeira Square
    15 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

Minibar, in-room safe, desk, blackout curtains

Classic Suite

  • 48 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex)

Superior Suite (Duplex)

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Neya Porto Hotel

Family-friendly Porto hotel in Massarelos with a full-service spa
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at Neya Porto Hotel. During your stay, you're just a quick walk from Museum of Port Wine. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Viva Porto
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body scrubs, aromatherapy, or hot stone massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the clean accommodations
  • 15 minutes by foot from Ribeira Square and a 2-minute drive from Porto Historic Center
Neya Porto Hotel offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1346 square feet (125 square meters) and includes a conference center. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Neya Porto Hotel. Parking is available for a fee.

This 4-star Porto hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Viva Porto
  • Ultimo

Things to do

  • Bike parking
  • Free bike hire
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (1346 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 3 2024 to October 31 2024 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 9365

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 347 out of 485 reviews" "
Rating 8 - Good. 96 out of 485 reviews" "
Rating 6 - Okay. 27 out of 485 reviews" "
Rating 4 - Poor. 4 out of 485 reviews" "
Rating 2 - Terrible. 11 out of 485 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Cosmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and well appointed hotel. Confortable beds. Walk to everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neya by far is my favorite hotel I ever stayed in! Our view of the Rio Douro was spectacular and the 2 floor room was very spacious. Location was prime and all the extra touches made it so special , I have the handwritten note on my fridge that they left us. Parking lot was full but we were able to find street parking easily . We will definitely be back !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great late night check in
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!! Highly recommend. The staff were lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel. Gorgeous view of the river from our room. Beautiful breakfast. A bit of a walk away from main sites, but quick cheap uber
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great position by the river. We enjoyed breakfast and dined in the restaurant twice during our stay. It was very tasty and good value. We were treated to a room upgrade which was very much appreciated on our arrival. The Cloisters was a beautiful and quiet area where we took a morning coffee after breakfast. We also used the free bikes available from the hotel which was great fun we would highly recommend a stay here and hope to return ourselves in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

W R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stunning building in a great location. We had a mezzanine room which went down well with the children. Lovely, if busy, breakfast. But then that's what happens when you're being lazy on holiday. 10min walk to main area along the driver towards the bridge, and easy walk from the old town. Rooftop bar was a bonus as well.
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Viliyana

Liked: Staff & service, property conditions & facilities, room comfort
Not bad
It is a good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Margarida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the vibe of the hotel. The room was perfect for party of 1 or 2. Staff were super helpful and charming! Easy to water to the Riberia from the hotel and beautiful view during the day and night.
Stayed 1 night in Aug 2024

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would give this 6 stars if I could
This hotel is absolutely fantastic, and so is Porto as a whole. Pros: - The staff are absolutely incredible. They are very helpful and kind, and went way above and beyond for us when we told them it was our honeymoon. - Great location right on the Douro river with absolutely unbelievable views. Our room overlooked the river and it was incredible. - The rooftop bar is absolutely phenomenal with great views and food. same with their restaurant. - Again on the location, it is a 20 minute walk from some great areas around Porto. - The lobby and everything was also beautiful. Cons: - NONE. Stay here, you won’t regret it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with fantastic hospitality
Stayed 6 nights in Jul 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

8/10 Good

Davian

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. The view from our room was absolutely spectacular.
Stayed 3 nights in Jul 2024

8/10 Good

HO KI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. The bed, the room, the AC was great. I slept better than at home. The staff was awesome. They have on the fifth floor a bar restaurant opened until 1 am And guys working there are top notch. I highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect. Lovely rooms. Friendly staff and a wonderful sky bar. We will definitely be back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was not impressive, one day the bakery is warm, the other day it is cold. I loved the view of the river very much. Best location for the Alfandega congress center It would be beneficial if the staff would explain the various facilities of the hotel so guests can enjoy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the room had a beautiful view of the river and were comfy and kept the street noise out. Staff were friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Velut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024