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Charm Palace

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December 2024
January 2025

Photo gallery for Charm Palace

Hallway
Garden
Suite (Amarela)
Design Studio, 1 Queen Bed with Sofa bed
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Rua Fernandes Tomás, 215, Porto, 4000-215
  • Chapel of Souls
    5 min walk
  • Bolhao Market
    6 min walk
  • Porto Coliseum
    7 min walk
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    32 min drive

Room options

View all photos for Design Studio, 1 Queen Bed with Sofa bed

Design Studio, 1 Queen Bed with Sofa bed

Design Studio, 1 Queen Bed with Sofa bed

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Grey)

Suite (Grey)

Suite (Grey)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Black)

Suite (Black)

Suite (Black)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Studio, 1 Queen Bed

Design Studio, 1 Queen Bed

Design Studio, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 King Bed, Garden View

Panoramic Apartment, 1 King Bed, Garden View | Terrace/patio

Panoramic Apartment, 1 King Bed, Garden View

  • 90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Verde)

Suite (Verde)

Suite (Verde)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Azul)

Suite (Azul) | Bathroom

Suite (Azul)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Emerald)

Apartment, 2 Bedrooms (Emerald)

Apartment, 2 Bedrooms (Emerald)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Amarela)

Suite (Amarela)

Suite (Amarela)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pur Oporto Boutique Hotel by Actahotels

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (172)
The price is €131
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Pur Oporto Boutique Hotel by Actahotels

About this property

Charm Palace

Guesthouse in Porto, a quick walk to Bolhao Market
A library, express check-out, and tour/ticket assistance are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a garden and multilingual staff.
Charm Palace offers 9 accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. 30-cm flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access.
Our customers tell us they can't get enough of the helpful staff at Charm Palace. During your stay, you're just a quick walk from Chapel of Souls. Features include free WiFi in public areas, plus breakfast (surcharge) and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a multilingual staff, a terrace, and Library
  • Just a 5-minute walk from Chapel of Souls and 6 minutes by foot from Bolhao Market
  • Airport shuttle service available for a fee
As a guest of Charm Palace, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Charm Palace also features tour/ticket assistance, a garden, and express check-out.

This Porto guesthouse is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 1640 ft (EUR 12 per night)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15.00 per person

Things to do

  • Art gallery
  • Private winery tours

Conveniences

  • Library

Guest services

  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-cm flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after 5:30 PM on Sunday must contact this property in advance.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 35.00 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 12 per night(1640 ft away; open 24 hours)
  • Late check-in fee: EUR 30.00 for check-in between 6:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charm Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Property Registration Number 30866/AL

Property is also known as

Charm Palace Guesthouse Porto
Charm Palace Guesthouse
Charm Palace Porto
Palácio Fenizia
Charm Palace Porto
Charm Palace Guesthouse
Charm Palace Guesthouse Porto

Charm Palace Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 105 reviews" "
Rating 8 - Good. 16 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kun Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was excellent - very friendly and helpful. Went above and beyond to make us feel comfortable!
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in with Bruno was excellent! So very welcoming and helpful. Also shared tips on places to eat in the area. You don’t get that kind of welcome at big name brands!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bruno was an amazing ambassador for both the Charm Palace and Porto in general. What an asset to your operation! His recommendations for places to eat were right on the mark and exactly as he describe — down to the descriptions of the food courses. So enthusiastic and genuinely interested in helping us experience the best few days we could in your city. The rooms are spectacular and the location perfect for staying just outside the hubub of the tourist core while still only 15 minutes walk from the old city centre. Too bad the water heater broke for the last two days though. The cold showers were bracing but not quite what we had hoped for. 😆 (An offer of free breakfast on the last morning would have been a cool gesture to make up for it. Just something to consider for future.) We would definitely come back for the check-in alone though!
Stayed 4 nights in Apr 2024

10/10 Excellent

Shaney

Liked: Property conditions & facilities, room comfort
Would definitely stay again
We had a really lovely stay in the Grey room at charm palace , access to our own outside seating and then the communal garden which felt very relaxing after walking up lots of steps and hills all day , felt very safe and comfortable at charm palace , Was Greeted by Bruno who helped us with ideas of things to do and dinner reservations , only thing I would comment on was the bed was so hard it was like sleeping on the floor ! But after using blanket as extra padding under the sheet it was slightly more comfortable , toilet and shower room were lovely , high ceilings made it all feel very grand ! Would recommend to my friends and family as a great place to stay , local supermarkets nearby and we walked everywhere and had a very good stay in Porto
Stayed 3 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto mini-break
We stayed 3 nights at Charm Palace. At check-in, Bruno took some time talking through some local restaurants and Porto more generally. And the room was fantastic!
Stayed 3 nights in Oct 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Charm Palace. We stayed here two nights on a road trip through Spain/Portugal. We did book the "deluxe" room, which was more like a full apartment and was a nice relief after hotel rooms. The man that checked us in was really helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marie-Noëlle

Stayed 1 night in Oct 2023

8/10 Good

CARL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amenities close by. No parking, paid parking garage 10 minute walk away. Room was hot, no air, hard to leave windows open because of street and traffic noise.Bed just had a cold weather comforter, no sheet, so had to sleep without covers because of heat. Would still go back
Stayed 2 nights in Oct 2023

6/10 Okay

Fernando, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
While we were fine with the lack of staff at the facility per the description, our room was incredibly stuffy and the toilet wasn’t thoroughly cleaned. There was one small fan to “compensate” for the lack of air conditioning but the circulation was poor. Opening the windows led to a shared sun room with the hall and room across from us so we couldn’t leave it open to allow the cool air to come in. I will say the tub and shower were excellent, however. Pillows on the bed were flat and old. Just an ok, but otherwise uncomfortable stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
We enjoyed our 5 night stay, the property is located on the top end of the town and is a bit of a walk down to the river The bathroom was amazing We would stay at charm palace again
Stayed 5 nights in Sep 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Porto delight!
A beautiful guesthouse, located centrally but outside of all the action. We walked to all the sites north and south of the river. Our room was very comfortable, really spacious and very well equipped. Paid on street parking in front but a paid car park nearby and very good value. We paid €20 for 48 hours.
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and property were beautiful. Bruno helped us with a late check-in and gave us some great recommendations for food and activities in Porto. Such a great host and he made our stay in Porto a wonderful one.
Stayed 3 nights in Sep 2023

10/10 Excellent

Aleksandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rare find. Very cosy place for relaxing holiday in Porto.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Muhammad Zulhilmi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! I had a really enjoyable time at Porto because of the accommodation, near to attractions and it was easy to locate. Staff was also friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The room was wonderful, spacious,and well appointed. The best part of the stay was Tatiana. She is an amazing hostess and a wealth of information about Porto.
Stayed 2 nights in Jun 2023

10/10 Excellent

David, Stockport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming property which has a distinct style. Our room was spectacular and unusual. Helpful staff and nice breakfast. A lovely quiet garden at the rear. Close to the underground and city centee. Highly recommend

6/10 Okay

Bryce

Liked: Cleanliness, staff & service
It is a cute building. Unfortunately, there are a few drawbacks: very uncomfortable beds and no air conditioning. They should get mattress covers and mini splits. There was a WiFi issue during my stay, but they did come to fix it. I did not like that they entered my unit without permission while I slept late one morning to do the WiFi repairs.
Stayed 3 nights in May 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That historical hotel I always wanted stay in :)
Helpful friendly and beautiful with a fantastic location is how I would descibe this hotel experience. My advise would be to plan to bring in one meal to eat in the courtyard and have a relax in the upper sitting area.
Stayed 2 nights in May 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022