4/10 Poor
Ben
Travelled with partner
22 Oct 2024
Liked: Cleanliness, property conditions & facilities
We checked in quite late on our check in day, there was no hotel staff to meet us but this was pre-conditioned in the information provided prior to our trip.
Our apartment was on the street level, with our windows directly next to the pavement. We didn't feel very safe, people kept walking past and hitting our windows. We decided to keep them shut, which was another problem as when we had arrived, the radiators were all on and at max heat. The whole apartment was baking, very stuffy and uncomfortable.
The towels provided were just slightly bigger than hand towels and there was only half of 1 roll of toilet paper.
We stayed the night, but booked a different hotel for the rest of our trip and checked out the following morning.
Also, as a side note, the ramp down to the parking garage is VERY tight and very steep. Our car (Ford Focus) only fit with the mirrors folded in and with very slow movements with guidance from my partner. We also burnt out the clutch on the drive out, as we had to wait for the gates to open and again had to slowly maneuver our way out the structure.
