DoubleTree by Hilton Porto Alegre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Porto Alegre

Outdoor pool
Outdoor pool
Superior Room, Accessible | Living area
Lobby
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
  • BarraShoppingSul Mall
    4 min walk
  • Orla do Guaíba
    5 min walk
  • Ibere Camargo Foundation
    7 min walk
  • Porto Alegre (POA-Salgado Filho Intl.)
    30 min drive

Room options

Executive Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Room, 1 King Bed

  • 27.00 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, Accessible

  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Porto Alegre

Hotel connected to the convention center in Cristal with free breakfast
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, valet parking, and laundry facilities.
DoubleTree by Hilton Porto Alegre offers 141 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. This Porto Alegre hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Porto Alegre. During your stay, you'll be connected to the convention center, and just a quick walk from BarraShoppingSul Mall. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from BarraShoppingSul Mall and 5 minutes by foot from Orla do Guaíba
DoubleTree by Hilton Porto Alegre offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly DoubleTree by Hilton Porto Alegre also features laundry facilities, room service (during limited hours), and an elevator. Parking is available for a fee.

This 3-star Porto Alegre hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.
DoubleTree by Hilton Porto Alegre has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (BRL 95.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Room service available

Things to do

  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually furnished
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 95.00 per day
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre

DoubleTree by Hilton Porto Alegre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 226 reviews" "
Rating 8 - Good. 41 out of 226 reviews" "
Rating 6 - Okay. 18 out of 226 reviews" "
Rating 4 - Poor. 10 out of 226 reviews" "
Rating 2 - Terrible. 11 out of 226 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned
Stayed 4 nights in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Stayed 2 nights in Feb 2024

8/10 Good

Renata Blumer

Stayed 6 nights in Dec 2023

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marcia B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laís

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Hotel incrível, atendimento ímpar. Tudo muito bonito e novo. Com certeza irei me hospedar de novo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo
As instalações do hotel são muito boas, quarto confortável. Atendimento da recepção foi excelente. Só achamos o atendimento do restaurante muito lento. Café da manhã tinha muitas opções de comida, mas nem todas saborosas.
Stayed 1 night in Aug 2024

10/10 Excellent

Elisiane

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel favorito
Lugar maravilhoso, tudo pertinho, vista é lindíssima. Não tem como não gostar!!!!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Funcionários educados e solicitos! Mas 2 fonhas manchadas na cama.
Stayed 1 night in Aug 2024

10/10 Excellent

Luciana

Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

glauber

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
servico ruim.
muita demora para fazer o check out. somente 1 balcào de atendimento. garagem com taxa de R$ 95,00 e 40 minutos de demora para buscarem o carro....
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista incrível, funcionários simpáticos e atenciosos.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista maravilhosa e funcionários simpáticos e atenciosos.
Stayed 2 nights in Aug 2024

6/10 Okay

ENRICO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Falha no serviço de atendimento geral. Faltam alguns itens de higiene pessoal, vistos em hoteis da categoria.
Stayed 1 night in Jul 2024

2/10 Terrible

RUDY

Travelled with family
Disliked: Property conditions & facilities
Perda abrupta de qualidade em pouquíssimo tempo
Infelizmente, por não ser a primeira estadia da família no hotel, tivemos um paradigma de como, em pouco tempo, sem decréscimo de qualquer valor na estadia, a qualidade dos serviços e das instalações precarizou-se. A qualidade do café da manhã decaiu bastante, não mais estando à altura da expectativa gerada pelo hotel. Faltam produtos básicos e, para horários mais tardios, percebe-se até a dificuldade de reposição de itens. Nos quartos, sabonetes e shampoos claramente perderam qualidade, ainda que o dispensador sugira ser o mesmo produto de antes. Para uma família de quatro pessoas, o quarto dispunha, inicialmente, de duas toalhas de banho e apenas dois rolos de papel higiênico. Para completar, a manutenção do hotel, mesmo sendo uma estrutura relativamente nova, já deixa a desejar, usando como exemplo estar o vaso sanitário solto e o marco da porta do quarto ter despencado abruptamente em determinado momento da estadia, quase atingindo um de nossos filhos. Ressalvo o esforço e a cordialidade da equipe de funcionários, que claramente tenta contornar as limitações da estrutura que está sendo ofertada aos hóspedes.
Stayed 2 nights in Jul 2024