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Victoria House

4.0 star property

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Photo gallery for Victoria House

Front of property
Point of interest
Twin Room
Fireplace
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
5 Tyers Street, Portland, VIC, 3305
  • Portland Arts Centre
    ‪13 min walk‬
  • Nuns Beach
    ‪13 min walk‬
  • Powerhouse Motor & Car Museum
    ‪15 min walk‬
  • Portland, VIC (PTJ)
    ‪17 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 29.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

Twin Room with Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Victoria House

Guesthouse with free parking, near Powerhouse Motor & Car Museum
Concierge services, laundry facilities, and a library are available at this smoke-free guesthouse. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, express check-out, a garden, and a lobby fireplace are onsite. Limited housekeeping is available.
Victoria House offers 9 air-conditioned accommodations with DVD players and complimentary bottled water. Digital television is provided.

Bathrooms include complimentary toiletries and hair dryers. This Portland guesthouse provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Victoria House. During your stay, you'll be within walking distance of Powerhouse Motor & Car Museum. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a terrace, and Library
  • Just a 2-minute drive from Powerhouse Motor & Car Museum and 13 minutes from Bridgewater Bay Beach
  • Free airport shuttle service
Victoria House offers its guests a library, a terrace, and a garden. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Victoria House also features concierge services, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This 4-star Portland guesthouse is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free return airport shuttle from 9:30 AM to 8:30 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 15.00 km
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:00 AM: AUD 26 per person

Conveniences

  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Microwave
  • Mini fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 26 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Victoria House offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 2:00 PM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 15 years old and younger aren't allowed at this property.

Property is also known as

Victoria House
Victoria House Guesthouse Portland
Victoria House Portland
Victoria House Portland
Victoria House Guesthouse
Victoria House Guesthouse Portland

Victoria House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 307 reviews
Rating 8 - Good. 62 out of 307 reviews
Rating 6 - Okay. 9 out of 307 reviews
Rating 4 - Poor. 1 out of 307 reviews
Rating 2 - Terrible. 2 out of 307 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old house. Made very welcome. Very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The owners of Victoria House have done a great job of restoring the house to its former glory, but with the little touches of comfort that modern travelers have come to expect. Libby was very friendly and helpful without smothering us with OTT 'bon Ami'. The room had everything we needed, with a high-quality bed, and the visitor's lounge and open fire were particularly comfortable. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazingly beautiful hotel. Very historic, and more like a bnb then a hotel. Sherry and fruit bread in the parlor provided. Owner was very gracious. The garden was also open and delightful - went on a gnome hunt.
Stayed 1 night in Jun 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service
An amazing heritage building - and a wonderful historic town setting
Stayed 2 nights in Jun 2024

8/10 Good

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a lovely place but walking in and getting a funny look from another guest wasnt a great welcome. Really close to all shops, pubs and cafes. Beds were a bit old and spongy, but otherwise a nice space.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel
Quaint 1853 property, recently revamped with original features. As described, this is a property with character, friendly owner, lounge area with log fire and access to a garden. Offered fruit cake and Port / Sherry upon arrival. Would recommend staying here.
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Lovely building with perfect accomodation for the occasion. Great location and owner was really helpful & thoughtful.
Stayed 1 night in Apr 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Facility and great customer service.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Sally

Stayed 1 night in Mar 2024

2/10 Terrible

Sally

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old historical building. Has some nice sitting areas where you can read about the history of the building. Room is spacious and clean. Mandy has lots of information to share about the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. Full of history. Will definitely stay next time we are in Portland! Hosts were very welcoming.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getting in and out the front door requires knowledge of the secret handshake (which also means setting things down). I was in the biggest room, which was very spacious; I did not peek into the other rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly exceptional place on all fronts - beautifully decorated, full of history, wonderfully clean, every need anticipated and catered for. Owners are super lovely and it really is a wonderful place yo stay. There are a good number of restaurants in walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely vintage accommodation, clean and well kept. Quiet location and big, spacious room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful host, historic house, lovely atmosphere, port, sherry and Christmas cake provided for evenings. Delightful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely historic
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem
Lovely place to stay. Very comfortable and charming.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about our stay. 💯 would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sajad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience!
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offered old style hospitality and the option of meeting fellow guests in a comfortable relaxed setting. The house was vintage in style and graciously furnished. Owners were friendly and knowledgeable.
Stayed 1 night in Nov 2023

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023