Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
Exterior
In-room safe, soundproofing, free WiFi, bed sheets
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Sable Oaks Golf Course
    ‪18 min walk‬
  • Thompson's Point
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Fridge

More

  • Free local calls
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 841 out of 1325 reviews
Rating 8 - Good. 298 out of 1325 reviews
Rating 6 - Okay. 117 out of 1325 reviews
Rating 4 - Poor. 36 out of 1325 reviews
Rating 2 - Terrible. 33 out of 1325 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Stayed 1 night in Nov 2024

8/10 Good

Marianthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay with friendly and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. Only complaint and advice is bring your own snacks! 22.00 for 2 bottles of water and 2 candy bars. Outrageous.
Stayed 1 night in Nov 2024

8/10 Good

frostil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. Also, the breakfast is quite nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Henrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kristi

Stayed 1 night in Nov 2024

8/10 Good

Venise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The hotel was nice and modern, however, our room and the hallways were not vacuumed. There was hair in the sink, shower, toilet, floor and door handle. I had to clean before taking a shower. The hallways as well were not clean. The bed was good and comfortable and the staff was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing on Expedia has on site pool. Which it isn’t. It is the hotel next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun & funky, home away from home
This is a very streamlined and fun hotel with bright colors and an open feeling. The staff were amazing and I loved the whole atmosphere of the place. It was perfect for what I needed.
Stayed 1 night in Nov 2024

8/10 Good

Marzieh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Luke

Business traveller
Liked: Staff & service, property conditions & facilities
Ok for the price. Hard surfaces in all areas which makes it extremely loud both in the hallways and in the rooms. Can hear people talking (at normal volume) in abutting rooms. Room was mostly clean, but hairs stuck to side of shower base. Bed was hard as a brick. I can sleep almost anywhere but i struggled here. TV channels only worked up through channel 23; all other channels said no signal. Breakfast options were sparse, but the staff was attentive and friendly. Location was easy in and out, and parking was plentiful.
Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are budget travelers typically. This hotel, at. $103 in Portland maine, was priced like the budget hotels but the experience was one of luxury. Immaculately clean, and one of the quietest we have ever stayed in, despite being across from the shopping mall
Stayed 1 night in Nov 2024

6/10 Okay

Roland

Travelled with family
I liked that the hotel was modern and up to date. The walk in shower was nice. The movable desk was helpful. I did not like the fact that the entrance smelled like cigarettes. The people on the floor above us were up till all hours of the morning “clomping” around.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what we were looking for, for a four day stay in Portland. Extremely clean, staff was always pleasant and welcoming. The breakfast was very good. Lots of option, with great coffee. It’s very quiet, we did have a room facing the highway, but it wasn’t loud enough to be an issue. We would absolutely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelly, Little Egg harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient location to visit the area. Lots of shopping and restaurants within close proximity would stay again if we were visiting this area.
Stayed 2 nights in Nov 2024

10/10 Excellent

sean

Stayed 1 night in Nov 2024

10/10 Excellent

Lorun, Satellite Beach

Stayed 2 nights in Oct 2024

8/10 Good

Donna

Stayed 1 night in Nov 2024