Tru by Hilton Portland Airport Area

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Portland Airport Area

Reception
Exterior
Billiards
Business centre
In-room safe, soundproofing, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Thompson's Point
    ‪7 min drive‬
  • Hadlock Field
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(154 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(88 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Portland Airport Area

Hotel in South Portland with free breakfast and airport shuttle service
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Maine Mall and a 2-minute drive from Sable Oaks Golf Course
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Billiards/pool table
  • Fitness centre

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Fridge

More

  • Free local calls
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 814 out of 1279 reviews" "
Rating 8 - Good. 285 out of 1279 reviews" "
Rating 6 - Okay. 112 out of 1279 reviews" "
Rating 4 - Poor. 36 out of 1279 reviews" "
Rating 2 - Terrible. 32 out of 1279 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristine

Stayed 1 night in Oct 2024

8/10 Good

marina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the mall, easy to get transportation.
Stayed 3 nights in Oct 2024

8/10 Good

Roseanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Xiaolong

Disliked: Cleanliness, amenities, property conditions & facilities
The location is good; however, the room is not very clean. There were hairs on the shower wall, and the hairdryer was dirty, with visible makeup marks on it. Dust was noticeable in some areas that appeared to have not been cleaned in a long time. The hairdryer didn’t work, but the staff was nice enough to bring us a new one.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property. Wish they were in Rochester, NY. The floor was not clean; everything else was. Like the brand and size of the tv, beds were comfortable and the shower had a removable showerhead and good water pressure. Like the soap and etc.
Stayed 3 nights in Oct 2024

6/10 Okay

Eleazar

Travelled with family
Liked: Staff & service, property conditions & facilities
Used this hotel for a family trip to Maine because it offered parking and breakfast. We spent 3 nights. The only issue was that housekeeping did not service our 2 rooms. Other than that everything else was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Stayed 4 nights in Sep 2024

6/10 Okay

Matthew

Liked: Staff & service
The room was spartan and adequate
Stayed 1 night in Oct 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast had no flavor
Stayed 4 nights in Oct 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Portland
All was great except we hearded trafic at 6 am.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As expected a clean safe Hilton property!! Very nice..
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Craig

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel J.

Travelled with partner
Liked: Amenities
Parking was difficult with three hotels using the same area
Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca J

Liked: Staff & service
The price was right, but could have been lower. The room could have been cleaner. I noticed baseboards were heavy with dust. The bathroom door had dirty smudge marks along the edge of the handle side, location. The overflow in the sink was disgusting, extremely gunked up. If anyone is like me, weak stomach, than when you are brushing your teeth your eyes are looking right at it. The bed could have had better pillows, no plumpness at all. We had room 321, quite noisy from the highway. If I were to stay again, I'd definitely ask to have my room on the mall, front side.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abbas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and convenient place. Good place for a short stay
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They have a pretty good breakfast. Check in was easy. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

STEPHANIE

Stayed 1 night in Oct 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cihan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with my family. Everything was in waling distance. Breakfast was amazing. Parking was plentiful. Staff were great and attentive. My only complaint would be to have chicken or turkey sausage for breakfast as a lot of people dont eat pork.. on 3 occasions the sausage was pork.
Stayed 3 nights in Oct 2024

8/10 Good

Stacy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Free Breakfast was nothing special if I’m being honest, I ended up walking to the Starbucks in the same parking lot for breakfast. The room was okay. I think the cleaning staff needs to pay more attention to details as I kept finding strands of hair on the ground in my room that were not mine.
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed clean and efficient. We only stayed 2 nights. Room was not serviced during our stay. Biggest complaint is the highway noise, unfortunately it was very loud. Price overall was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

J

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Staff informed. I didn’t get my Hilton honors points
Stayed 2 nights in Sep 2024