The Ritz-Carlton, Portland

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Portland

Exterior
Indoor pool
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Free WiFi
  • Breakfast available

Explore the area

Map
900 SW Washington Street, Portland, OR, 97205
  • Powell's City of Books
    ‪3 min walk‬
  • Pioneer Courthouse Square
    ‪4 min walk‬
  • McMenamins Crystal Ballroom
    ‪5 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪23 min drive‬

Room options

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Club Executive)

  • 84 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

The Ritz-Carlton, Portland

Luxury Portland hotel in Downtown Portland with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
The Ritz-Carlton, Portland offers 251 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The Ritz-Carlton Spa at Cloudbreak on Nineteen has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at The Ritz-Carlton, Portland. During your stay, you're just a quick walk from Powell's City of Books. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Bellpine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, massages, or body scrubs at The Ritz-Carlton Spa at Cloudbreak on Nineteen
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Oregon Health and Science University and a few minutes from Moda Center
  • Pets welcome for a fee
The Ritz-Carlton, Portland offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 9 meeting rooms. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Portland. For a fee, parking is available.

This 5-star Portland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bellpine - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Meadowrue - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 65.00 per day)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 20-100 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bellpine
  • Meadowrue

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms - 9

Outdoors

  • Nature reserve

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 152
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (centimetres): 81
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 81
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Local meal delivery service

More

  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 6 2025 to January 10 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 100 per person
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Ritz Carlton, Portland
The Ritz-Carlton, Portland Hotel
The Ritz-Carlton, Portland Portland
The Ritz-Carlton, Portland Hotel Portland

The Ritz-Carlton, Portland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 113 reviews" "
Rating 8 - Good. 6 out of 113 reviews" "
Rating 6 - Okay. 8 out of 113 reviews" "
Rating 4 - Poor. 1 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The spa is amazing. Only downside is it’s downtown Portland and there’s too many homeless people.
Stayed 3 nights in Oct 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interior design and view
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Brad, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Amelia

Great hospitality, upgraded us to a lovely suite and we had a great experience!
Stayed 6 nights in Sep 2024

10/10 Excellent

judy, davis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new Ritz property with amazing sky like views. Staff / team were phenomenal. Highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Alex, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with lovely rooms and a great pool and jacuzzi with city views. Service slip-ups still prevent it from giving the impression of a true five star hotel. The most notable came the morning we were checking out: I wanted to sleep in and my boyfriend wanted to visit the city early in the morning, and he wouldn’t be back by check out time. He went to drop off his bags with the bell desk first so that I wouldn’t have to take them down when I checked out. Bizarrely, they told him they couldn’t hold his bags until checkout, either because of policy or because the bellman wasn’t on duty yet. That’s an excuse that works fine at a four star hotel; but at a five star property, the staff would be more embarrassed at the thought of a guest having to trundle back upstairs with their bags after being turned away at the front desk. He also noted they didn’t seem sure he was a guest at first: indeed, none of the staff we interacted with after check-in addressed us by name or recognized us. Again, fine for a four star hotel, but illustrates what is lacking here in Portland’s first attempt at a five star property.
Stayed 1 night in Sep 2024

2/10 Terrible

Irene

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark, Draper

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Beite

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with great amenities and tons of space. Beautiful bathroom with tub. Quiet and dark for a good night’s sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin, arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a disappointing experience during my recent stay. I was charged for a no-show for one night, despite having checked in. The front desk staff printed a receipt with the charge but did not provide any explanation regarding it. I didn't check at that time, only to be found out about this charge later when I came back home. When I called to address the issue and requested the charge be removed, I was promised a confirmation that never arrived. As a result, I had to dispute the charge through my credit card company. This experience reflects poorly on their customer service, and I hope they can improve their communication and resolution processes in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning. We will absolutely be back for another stay in the future. My daughter loved the pool. Great views! The gym was very nice as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Janelle

Stayed 1 night in Aug 2024

10/10 Excellent

JoyLynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
In General good. The restaurant at the rooftop is beautiful… A great Service by our Waiter with an outstanding personality. However, the quality of the menu can always improve.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant menus not the best
Stayed 1 night in Aug 2024

6/10 Okay

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024