The Hotel Zags Portland

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hotel Zags Portland

Interior detail
Restaurant
Exterior detail
View from room
LCD TV, iPod dock, pay films

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
515 Southwest Clay St, Portland, OR, 97201
  • Portland State University
    3 min walk
  • Keller Auditorium
    3 min walk
  • Portland Art Museum
    6 min walk
  • Portland, OR (PDX-Portland Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed (City)

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (City, Roll-in Shower)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Garden)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Zags)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Room, 1 King Bed (City)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Hotel Zags Portland

Hotel with free breakfast, a quick walk to Portland State University
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Hotel Zags Portland. During your stay, you're just a quick walk from Portland State University. Free breakfast, free WiFi in public areas, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from Portland State University and 6 minutes by foot from Portland Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Hotel Zags Portland offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 2740 square feet (255 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Hotel Zags Portland. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Portland hotel.

Guests are served free continental breakfast daily from 7:00 AM to 10:30 AM.
Zags Restaurant and Patio - Onsite bistro.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Zags Restaurant and Patio

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Arcade/games room
  • Billiards/pool table
  • Free bike hire

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2740 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 45.00 per accommodation, per day
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges per-night fees for additional included amenities.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1004 reviews" "
Rating 8 - Good. 231 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and the property is great. We would stay here again!
Stayed 1 night in Sep 2024

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is fine except they have too few dining staff for the amount of customers resulting in cold food and over worked employees. Also not offered billing statement upon departure.
Stayed 1 night in Sep 2024

10/10 Excellent

Fran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff.
Stayed 1 night in Sep 2024

8/10 Good

bernard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been at your hotel few times And we like it . But for the standing and price we pay the breakfeast is only one star Just coffee no option for cappuccino or expresso No ceramic cup to drink it , only plastic ustensiles that you have to throw …..ecologically not sound Terrible jam Even if you had to charge few dollars more per room it would be appreciated to serve a real breakfeast Otherwise we love our stay No fresh bakery no waffle no
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Martin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
First room we got noticeably smelled of cigarette smoke. Got moved to a different room right away. That room was okay but... The AC is dumb in that it turns on every couple minutes for 15-30s, so all you hear throughout the night is the AC turning on and off. Additionally, there was a weird issue with the bathtub... seems like the "liner" that got installed wasn't done right: it flexed underfoot and I'm pretty sure there was water underneath...
Stayed 2 nights in Sep 2024

8/10 Good

Tori

Stayed 2 nights in Aug 2024

8/10 Good

Lorna

Liked: Cleanliness, room comfort
Great Spot
Great location for a quick trip to Portland. Bed was very comfy, amenities were easily accessible, staff friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay. Hotel is clean, though the building feels a bit old with the dim lighting and carpeting. The bathtub was also a bit rickety. They have a game room and lots of gear for you to rent out. The location is fairly close to restaurants and the closest busy area is around a 15-minute walk. There's also easy access to public transit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the restaurant and rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location whereby many Portland landmarks are walkable (Portland Art Museum, Powells Books, etc) is awesome, but its greatest amenity is a beautiful outdoor bar and restaurant. This is our new home base for a trip to Portland in the summer.
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel! Restaurant was pretty mediocre but the room and patio were cool.
Stayed 1 night in Sep 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe for people and breakfast good and rooms ok is very convenient
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel. Has a beautiful outdoor area with fire pits. They even had s'mores fixings for the kids!
Stayed 1 night in Sep 2024

6/10 Okay

Phillip

Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the outdoor courtyard and firepits
Stayed 1 night in Sep 2024

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very conveniently located and thoughtfully designed hotel. We stayed for two nights and enjoyed the activities and staff. I inadvertently scheduled one night instead of two. I received a call from Mary at the front desk, asking about our checkout. When I realized the mistake I was so embarrassed and anxious! Mary was so nice and said she’d give me a call right back. Within five minutes she called back. Not only was she able to keep us in the same room, she matched our price. She was so reassuring. She had checked us in the night before and despite how late it was, how many people were there, and she was the only one working, she was friendly and genuine. She really made our experience and assured that we would come back again.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Darlene Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Has
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carlton

Travelled with family
Liked: Amenities
Nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walkable to all of downtown Portland. Staff was terrific. Break fast was mediocre. We would stay again.
Stayed 1 night in Aug 2024