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Portland Regency Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portland Regency Hotel & Spa

Exterior
Deluxe Double Room
2 bars/lounges
Breakfast and dinner served
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • Room service
  • Free airport shuttle
  • 24/7 front desk

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Fore Street Gallery
    2 min walk
  • Crooked Mile
    1 min walk
  • Portland Transportation Center
    7 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    15 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Portland Harbor Hotel

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Free WiFi
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4.6 out of 5, Wonderful, (1421)
The price is €167
for 1 room
includes taxes & fees
2 Jan - 3 Jan
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About this property

Portland Regency Hotel & Spa

Historic Portland hotel in Downtown Portland with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a spa tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

The shopping around Portland Regency Hotel & Spa gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, aromatherapy, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • Steps from Casco Bay and N.W. Barrett Gallery
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Portland Regency Hotel & Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at the historic Portland Regency Hotel & Spa. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. For a fee, parking is available.

This 3.5-star Portland hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.
Eighteen95 - This restaurant serves breakfast and dinner.
Armory Lounge - This bar serves lunch, dinner, and light fare. Open daily.
Ironside Whiskey Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 8:00 AM–1:00 PM on weekends: USD 13-35 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Eighteen95
  • Armory Lounge
  • Ironside Whiskey Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (6000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 917 out of 1227 reviews" "
Rating 8 - Good. 198 out of 1227 reviews" "
Rating 6 - Okay. 68 out of 1227 reviews" "
Rating 4 - Poor. 29 out of 1227 reviews" "
Rating 2 - Terrible. 15 out of 1227 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an upscale hotel in a historic old armory that was converted to a hotel. It is in perhaps the most historic section of Portland, walkable to just about everything. In fact, our only "wheels" used during our 3-day stay was to shuttle to and from the train station. Oh...there are 5 trains a day each way between Portland and Boston. It was pricey but so is everything these days. Only down side worth mentioning is that their shuttle does not run between 6:00 AM and 7:30 AM which was when we had to get back to the train station, so we had to take an Uber. Facility was clean, comfortanble, and quiet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and great service
Excellent service from valet to housekeeping! Located in the heart of the Old Port and easily walkable to shops, restaurants and venues.
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth, RALEIGH

Stayed 3 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. All restaurants, shops and bars within an 8 block radius.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Regency!
Always a great stay in the Oldport. We always stay at The Regency any time we’re in town
Stayed 2 nights in Sep 2024

10/10 Excellent

Meg

Travelled with family
Liked: Property conditions & facilities
Loved being in the middle of a very walkable city. Our second stay and we’ll return!
Stayed 2 nights in Sep 2024

6/10 Okay

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing, to be totally honest. The hotel just seems like it needs some major investment to bring it up to normal standards of cleanliness and service. Room was dirty, hair throughout (bathroom floor, sheets, towels), carpets liberally stained, mattresses had clearly been replaced with a smaller size mattress but the larger bed platforms remained, and the exposed edges were full of crumbs, dust, hair, etc. Front desk was sometimes staffed, valet parking stand was usually empty and you have to look for someone at the front desk (if present) to contact valet. Under-staffed, in other words. Spa provided good massages, but jacuzzi was closed and the whole thing is on a dank basement floor. Overall it was just unclean and needs help. Location super and totally walkable, but I would not go back, and could not recommend.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Regency is located in a fantastic central location to all the Old Port has to offer. With clean rooms, a comfortable bed, and intimate spa facilities. We thoroughly enjoyed our stay. The only downfall we experienced was the Ironside Whiskey Bar was closed our entire stay. Very unfortunate as we were looking forward to experiencing that anemity. Overall very happy with our stay, that fact aside.
Stayed 3 nights in Sep 2024

8/10 Good

Bonny Jean, Jupiter

Liked: Cleanliness, staff & service, amenities
They had a complementary shuttle from the airport, which was great. I was a late getting into my room because of a stain on the floor that they couldn’t remove so they ended up replacing a piece of the carpet. They compensated my patience with a $50 gift card to the restaurant in the hotel, which was very nice. I scheduled housekeeping every day but one day they did not come so I had to ask for them to come at 5:30 in the afternoon when I returned to my room. Everyone is very friendly. I did not love the bar downstairs. Didn’t really appreciate getting Mustard and plastic packets at a restaurant bar in the hotel. Also, the whiskey bar was closed which I was very disappointed with. I was looking forward to that! Thank you to Sarah for always being there for me.
Stayed 7 nights in Sep 2024

8/10 Good

Billie Jo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Little dated rooms but well worth the service and location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Portland
This is one of my favorite hotels, and right in the heart of Portland. Come here every year. The staff makes it special for us.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice to walk to all shopping and restaurants. Also enjoyed valet parking. Very nice stay.
Stayed 1 night in Sep 2024

10/10 Excellent

CURT, HARTSDALE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to all.
Stayed 1 night in Sep 2024

8/10 Good

Marvi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff! The room a bit dated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best weekend at the Portland Regency. The staff was excellent and went above to help with a few special requests for a wedding celebration. The rooms are great, beds comfy. We only ate breakfast once at the hotel but the food was very good. The location of the hotel is perfect for walking around Old Port- I would highly recommend!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that they shuttled me to the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Todd, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took one star off conveniences because the nearest elevator to our room was out of service at least 2 of the days of our stay. I'd stay here again though. Great Hotel with excellent staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenna, Lake Villa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean rooms, stellar location. Nothing but great things to say about the hotel and the staff here. We had a couple room requests and they were about to accommodate them for us which was incredibly kind. The garden cafe is adorable and delicious. Valet and parking rates was better than all the surrounding hotels and went above and beyond. We cannot wait to come back!
Stayed 2 nights in Sep 2024

6/10 Okay

Carrie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We went for a long weekend. Overall the stay was ok. On the first evening right after we checked in I went to the desk to ask if the loud HVAC noise was normal. The lady at the front told me no and she would get someone to look at it…. No one ever came to our room. I was disappointed, to hear rattling & how loud it was the entire weekend was disappointing. I will probably try a newer hotel next time I visit. The rooms & fixtures were definitely out of date.
Stayed 3 nights in Aug 2024