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4.0 out of 5

"Lovely hotel and helpful staff but parking is $30 per day and we had problems at checkout because hotel had no record of our prepayment with ebookers. ... " More

By a verified traveller on Sun 25 Sep 2022

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed (Specialty, Island View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor, With Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The shopping around Hyatt Place Portland-Old Port gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 2 bars.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Wadsworth-Longfellow House and Portland Museum of Art
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)

Hyatt Place Portland-Old Port ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Portland-Old Port

Couples (1) Family (1)
4 out of 5
Lovely hotel and helpful staff but parking is $30 per day and we had problems at checkout because hotel had no record of our prepayment with ebookers.

Posted by on 25 Sep 2022

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Comment from Hotel Management

1 Oct 2022 by Mike

Hello Sandra,Thank you for your recent stay, we're glad to hear your overall experience had been positive and we hope to see you again next time you're in Portland.

4 out of 5
It is very central and the staff is very friendly

Posted by on 29 Sep 2023

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Comment from Hotel Management

29 Sep 2023 by Hotel Management

Hello Bernhard,Thank you for your recent stay with us and I'm glad to hear you've enjoyed your time at the hotel and in Portland! We appreciate the feedback and hope to see you again soon

About the Hyatt Place Portland-Old Port

Location 433 Fore St, Portland, ME 04101

Property Features

Hyatt Place Portland-Old Port offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1050 square feet (98 square metres) and includes conference space. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Portland-Old Port. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

  • 130 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 1050 sq ft of conference space
  • 98 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Portland Transportation Center (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • iPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Hyatt Place Portland-Old Port has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Marina nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Car recommended
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Portland-Old Port
  • Hyatt Place Portland-Old Port
  • Hyatt Place Portland - Old Port Maine
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland Old Port
  • Hyatt Portland Old Portland
  • Hyatt Place Portland-Old Port Hotel
  • Hyatt Place Portland-Old Port Portland
  • Hyatt Place Portland-Old Port Hotel Portland

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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