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Hyatt Place Portland-Old Port

3.0 star property

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Photo gallery for Hyatt Place Portland-Old Port

View from room
Interior entrance
Exterior
Premium bedding, individually furnished, desk, laptop workspace
LED TV, iPod dock, streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Parking available

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪9 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

LED TV, iPod dock, streaming services

Suite, 1 Bedroom, Accessible (Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, iPod dock, streaming services

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

  • Bay view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

LED TV, iPod dock, streaming services

Room, 1 King Bed with Sofa bed (Specialty, Island View)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • Bay view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Portland-Old Port

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
This hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Portland-Old Port offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The shopping around Hyatt Place Portland-Old Port gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus 2 bars.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Wadsworth-Longfellow House and Portland Museum of Art
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1050 square feet (98 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Portland-Old Port. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Portland-Old Port has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 miles
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from January 13 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Portland
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland-Old Port Portland
Hyatt Place Portland-Old Port Hotel Portland

Hyatt Place Portland-Old Port Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 709 out of 1130 reviews
Rating 8 - Good. 239 out of 1130 reviews
Rating 6 - Okay. 90 out of 1130 reviews
Rating 4 - Poor. 55 out of 1130 reviews
Rating 2 - Terrible. 37 out of 1130 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Amenities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday fun get away!!!
I had a great experience at the Hyatt in Portland this past weekend. Check in: easy/room was ready early. Reasonable price, clean, comfortable and within walking distance of our restaurant. Very nice staff!! My other friend's parking was comped because her room took a little longer to be ready-so nice!!! WILL go back!
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Stayed 4 nights in Jan 2025

8/10 Good

Robin

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff. Good Location. Need Actual Blankets
Staff super nice and helpful. Only real issue was their “blankets” are essentially thin summer bedspreads. It’s Maine. In January. Other than that place was recently updated and in a great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Katia

Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Yup
Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Marc

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Paulette

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was awful!! The pillows literally would go flat and the bed was hard! The toilet didn’t flush and the hot water took 15 minutes to get hot!
Stayed 1 night in Jan 2025

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

William

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very good, room was clean. No issues with noise considering it was New Year’s Eve!
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hyatt! Being dog friendly was a major plus! We brought our female black lab and she settled in amazingly and the staff was so nice to her! This hotel was also extremely conveniently located to all major attractions to downtown portland (Novare Reis, Independent Ice Co, restaurants, and the pier), we plan on returning in the fall next year!
Stayed 2 nights in Dec 2024

8/10 Good

Rod

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, especially Jasline on the front desk very professional an asset to this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

amilcar, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
An exceptional stay! The staff was friendly and attentive, the room was clean and comfortable, and the amenities exceeded expectations. Perfect location, great value for money. Highly recommend!
Stayed 1 night in Dec 2024

4/10 Poor

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The mattresses were very hard and I had to call front desk to get someone to come up and get dirty clothes left by the previous occupant
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Getaway before the holidays
The hotel was under construction and so it was a bit disheveled. We have stayed before and so we had an expectation ... hopefully after the reno it will be more put together.
Stayed 1 night in Dec 2024

8/10 Good

Ethan

Stayed 1 night in Dec 2024