10/10 Excellent
Connie
Travelled with family
3 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was under massive construction, a fact they failed to reveal ahead of time. So when we got there, there was no complementary breakfast and there was no pool. The two items I’d specifically asked for. To add insult to injury they ended up charging $130 a night, which was probably double what they should’ve charged given the condition of the hotel. In addition, we had a two queen bedrooms yet they only put out itty-bitty bottles of shampoo, and two of them which wasn’t even enough for one person’s hair. With all the construction, it was very noisy during the day when I was trying to sleep, the banging from above us and the workmen going in and out with supplies next to our room, made it impossible to sleep. I reserved the room on Expedia so I could see the pictures ahead of time.if you’re going to have a website, you really need to keep it up-to-date. Otherwise you’re selling something you don’t have which is what they did. If I if you’re going to have a website, you really need to keep it up to date and be honest about what you’re selling. If I could’ve canceled after getting there, I would have. I would definitely never stay there again.
Connie
Stayed 2 nights in Oct 2024