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Best Western Plus Portland Airport Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Portland Airport Hotel & Suites

Exterior
Lobby sitting area
Desk, blackout curtains, soundproofing, iron/ironing board
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Room amenity
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
11938 NE Airport Way, Portland, OR, 97220
  • Cascade Station
    5 min drive
  • The Grotto
    5 min drive
  • Mall 205
    8 min drive
  • Portland, OR (PDX-Portland Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Portland Airport

Hot tub
Breakfast included
Free airport shuttle
Parking included
4.4 out of 5, Excellent, (1004)
The price is €94
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Comfort Suites Portland Airport

About this property

Best Western Plus Portland Airport Hotel & Suites

Portland hotel in Northeast Portland with free breakfast and airport shuttle service
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Best Western Plus Portland Airport Hotel & Suites offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Portland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Plus Portland Airport Hotel & Suites. During your stay, you'll be close to Cascade Station. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Oregon Convention Center and 15 minutes from Portland State University
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Portland Airport Hotel & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 4:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Portland Airport Hotel & Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Portland Airport
Holiday Inn Express Portland Airport
Portland Airport Holiday Inn Express
Holiday Inn Express Portland Airport Hotel
Best Western Plus Portland Airport Hotel
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Best Western Plus Portland Airport Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress was not very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great and earlier for those with early plans.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with partner
We arrived quite late so not too much going on staff was very kind
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Very convenient location, plenty of parking and easy access to food places and a grill bar that we really enjoyed along with a grocery store nearby. We stayed 3 days and never had any issues, staff was friendly and ready to assist. A couple of comments of what could improve, there was no mention that they were renovating so part of the lobby was closed off. The breakfast was good, good selection but the hot food was 'exactly' the same each day, I think some days, like perhaps Saturdays and Sundays, there could be some variety just for the sake of those guests that stay more than one day or two. We did enjoyed the biscuits with gravy offering.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an excellent location, proximity to the airport and freeway. Luckily I requested for a room on a lower level, because the elevator is being updated and is out of service. The staff were very nice and friendly. The property is well maintained and there’s ample parking. The only negative was the breakfast was inconsistent, good days and not so good days. Overall I would recommend this hotel, and I would not hesitate to return.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clifford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of a flight delay we arrive at 3:00 am at the property but we were welcome.
Stayed 1 night in Jul 2024

6/10 Okay

john

Travelled with family
Liked: Staff & service, amenities
Hotel looked like a mess as you walked in the front door because they are working on the elevator and it does not currently function. Our bathroom was tiny - you could barely get past the door to close it. But, the tile was updated and room was okay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Elaine, Mercer Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room with free parking at convenient location. Some airplane noise if you're sensitive.
Stayed 1 night in Sep 2024

10/10 Excellent

Ghebru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Fofoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received Awesome service from Agusto. Fa’afetai Lava:)
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressed with quality and convenience. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly quiet hotel. Shuttle service went smoothly. Very helpful and friendly staff. Enjoyed the delicious hot breakfast. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was very handy and was easy to work with. Nice and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Amenities
Stayed 5 nights in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. Clean, comfortable, cheap, and great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Especially liked the refillable water station!
Stayed 1 night in Aug 2024

10/10 Excellent

Remco

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport with shuttle, clean room and the breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Lenny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially like the staff. Very welcoming and helpful. Hot breakfast was excellent but more than anything, the dining staff were accommodating and courteous. The staff overall, made us feel special from check in to checkout. Highly recommend this hotel.
Stayed 1 night in Aug 2024