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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking
Lobby
Lobby
Exterior
1 Queen Bed, Nonsmoking

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2300 Willowcreek Rd, Portage, IN, 46368
  • East Branch
    17 min walk
  • Founders' Square Park
    3 min drive
  • Portage Hospital
    5 min drive
  • Gary, IN (GYY-Gary - Chicago Intl.)
    21 min drive

Room options

View all photos for 1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking

1 Queen Bed, Nonsmoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking

Double Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible

1 King Bed, Nonsmoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of Indiana Dunes National Park
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a picnic area are onsite.
Quality Inn & Suites offers 52 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Portage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites. During your stay, you'll be within walking distance of East Branch. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a meeting room, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • 3.7 mi (6 km) from Indiana Dunes National Park and 11.2 mi (18.1 km) from Deep River Water Park
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

This Portage hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-service breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Portage
Quality Inn Portage
Comfort Hotel Portage
Portage Comfort Suites
Comfort Inn Portage Hotel
Portage Comfort Inn
Quality Portage
Quality Inn & Suites Hotel
Quality Inn & Suites Portage
Quality Inn & Suites Hotel Portage

Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 186 out of 819 reviews" "
Rating 8 - Good. 235 out of 819 reviews" "
Rating 6 - Okay. 186 out of 819 reviews" "
Rating 4 - Poor. 111 out of 819 reviews" "
Rating 2 - Terrible. 101 out of 819 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for an overnight stay. Convenient to I-80/90, and less expensive than many hotels along the turnpike. I’d stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic hotel close to highway was fine for what we needed
Stayed 1 night in Aug 2024

2/10 Terrible

Nikesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
During my recent day trip to the Indiana Dunes, I decided to stay at the Quality Inn, believing I had booked a room with Comfort Inn. My disappointment was immediate upon arrival. First, if you book through a third-party site, be prepared for a $50 incidental fee. While this might not be a big issue at a well-equipped hotel, it feels like an insult here. The hotel fails to provide basic amenities you'd expect, like extra towels or a functional AC. The entire place reeked of an unpleasant odor, reminiscent of decay, which made my stay unbearable. Accessibility is another major issue. There is no elevator to the second floor, so if you need a handicap-accessible room with a king bed, avoid this place. The grumpy and intimidating older staff further ruined my experience. Imagine the characters from "Grumpy Old Men" replaced with equally surly women, and you'll get the picture. Overall, my stay at Quality Inn was horrendous. I will never book here again and strongly advise others to look elsewhere for accommodation.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities
Took like 30 bucks extra 4 no reason
Stayed 1 night in Jul 2024

2/10 Terrible

Ami

Stayed 1 night in Jul 2024

6/10 Okay

Bjorn

Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

2/10 Terrible

Xavier

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin our room was not ready which was no big deal so they moved us to another room that ended up having glass in the bed that injured my son. Hotel mangers never contacted me in anyway to check on my childs injuries or to discuss my refund being processed. Mirrors were not cleaned, a/c in lobby/dinning area were not working, carpets on stairs and in hallways were dirty with food droppings. Will never stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Vickie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Close to I-80 Close to railroad track noise Understaffed - 3:30pm rooms were not yet cleaned Disappointed in this Quality Inn compared to others weve been to
Stayed 1 night in Jul 2024

4/10 Poor

Heidi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was from July 19-22, 2024, stay was very disappointing. Mattress was so hard I thought that I was laying on a slab of concrete and the house keeping only gave fresh towels on Saturday, left dirty sheets on when the made the bed up had the same green spots on them. Just nasty the chair and bench had nasty stains all over it. Did not get anymore clean towels for the rest of the stay. Nor any clean linen very disgusting and disappointing. I don’t recommend this inn at all. A waist of $356.87 $25.00 deposit, the deposit is supposed to be refunded but I have not seen yet. I don’t recommend, I’ll try Bay across the street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lawrence

Business traveller
The room smelled like undiluted Lysol. It took several hours to get used to it.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Just ok
It wasn't terrible, but you get what you pay for I guess. Plumbing leaked, bugs in the room, have a $50 security charge they don't tell you about until you get there and took forever waiting to check out. Good enough for a 1 night stay.
Stayed 1 night in Jul 2024

4/10 Poor

Dan

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff and service were very kind. Unfortunately, that's where it ends, upon inspection of the of the 2 queen beds, the sheets had stains all over them. We thought the fluffy down blanket had a wet mark on it but it was a huge oil stain. The white sheets underneath had several stains on it, different types of colors. I'm sure it's been washed but if you can't remove the stains why not replace the sheets? Shower door could not close, it was scraping the tile floor. The bathtub was draining so slowly before we even used it. I guess you get what you pay for.
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Stayed 1 night in Jul 2024

8/10 Good

Dawn

Stayed 2 nights in Jul 2024

6/10 Okay

Lovell, Kent

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always available and very helpful. Housekeeping came around several times during our stay. Close to train station for a quick trip into Chicago and close to Indiana Dunes National Park. Several breakfast options including biscuits & gravy and waffles even though I usually just have coffee in am. Would stay again if in area.
Stayed 4 nights in Jul 2024

2/10 Terrible

Dhirendra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say that the property is very bad shape, the room smells like detergent. No cleanliness at all . They dont have escalator i had small baby i alreday asked and requested for ground flloor room but when i reached for checkin i am told that we cant give ground floor rooms and they are full .Very bad experience . Breakfast is not great either. Very bad and will never stay or recommend anyone .
Stayed 3 nights in Jul 2024

2/10 Terrible

SYFAX

Stayed 2 nights in Jul 2024