6/10 Okay
Melissa M.
17 Feb 2025
Liked: Cleanliness
Beautiful view, clean, and comfortable with bad communication.
House was very clean, space was open and clear of too much design clutter, soaps and kitchen supplies were provided - though toilet paper might be the cheapest sold.The primary bedroom bed actually being a full size queen mattress would be a hard won debate. It was small - so if you prefer a king and can tolerate a queen, you will be unimpressed by the size of the bed in the main bedroom.When we got into the area after a 7 hour drive from Spokane, the code to access the house didn’t work. We called the host line and were on hold over 40 minutes (never were answered), while my family froze outside.We messaged through the app and via the text line that sent us access details and finally got a response and were given a different code to get in.These things happen, but not a great experience, especially not being able to get ahold of someone. I then received five messages about how sorry they were and if there was anything they could do to make our stay more comfortable, to reach out.That’s easily said until an hour before checkout, we reached out to see if a late checkout was possible, as a 10am check out is pretty ridiculous (though advertised, so expected), and once again, didn’t receive a response or reply. All in all - nice place, beautiful view, narrow driveway, so if you have a large vehicle, keep that in mind, but the communication, especially when we couldn’t access the place, really brought what could have been a higher rating down a few stars.
Melissa M.
Stayed 2 nights in Feb 2025