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Kwa'Lilas Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
View from property
Room, 1 King Bed, Mountain View
Reception
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    5 min walk
  • Port Hardy Hospital
    5 min walk
  • Port Hardy Municipal Hall
    5 min walk
  • Port Hardy, BC (YZT)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi

Room, 2 Queen Beds, Mountain View

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Glen Lyon Inn & Suites
Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (460)
The price is €114
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Glen Lyon Inn & Suites

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 14.99-25.99 for adults and CAD 7.99-25.99 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 546 out of 810 reviews" "
Rating 8 - Good. 206 out of 810 reviews" "
Rating 6 - Okay. 39 out of 810 reviews" "
Rating 4 - Poor. 11 out of 810 reviews" "
Rating 2 - Terrible. 8 out of 810 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a ground level room with someones car parked right at the window looking in. Room was a bit small. Towels were arranged under the sink in a manner that they would definitely get wet as one uses the sink. The hotel was very pretty. We just had hoped for a better experience.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet hotel. The staff were friendly and helpful. The restaurant/pub could’ve been better.
Stayed 1 night in Aug 2024

10/10 Excellent

orrin

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, amenities
Amy beds
Stayed 1 night in Aug 2024

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rajko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was satisfactory
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late and left early. Breakfast staff was great.
Stayed 1 night in Aug 2024

10/10 Excellent

peter

Travelled with family
Liked: Property conditions & facilities
We spent one night and had a great stay. It’s either very new or very recently renovated with beautiful finishes. Very quiet. We had a great breakfast in the pub too. Highly recommended!
Stayed 1 night in Aug 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sang-Jung, Langley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Hotel is very new / renovated, clean and modern. Having a gym or more amentiy on site would be nice. The fish and chip in the bar was incredible, one of the best I've had.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late off ferry and great service. Hotel was super quiet and dark for sleeping in. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The room was very nice. Dinning room was ok but we were in Port Hardy which is end of the road on Vancouver Island so just happy to have food and service.
Stayed 1 night in Aug 2024

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easy check in and nice rooms. Breakfast was a mess, ditch the potatoe rosti.
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choices were very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gisele

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Check seemed like we were inconveniencing the girl as she busy on a personal call then we were given the wrong forms to sign
Stayed 1 night in Aug 2024

4/10 Poor

Angus, Sooke

Business traveller
Disliked: Cleanliness, staff & service, amenities
I mention the negatives first because they should not be issues given what we paid. 1. The check-in person at reception desk when we arrived is not welcoming or pleasant. Just sourness and a big list of what we cannot do. Maybe it was the end of a long day but we were the only people she was serving and we went out of our way to be kind and polite to her. Luckily, on checkout, the receptionist was very sweet and a total contrast to the night person. 2. Walked into our room and we were hit by the unmistakeable pungent smell of sweat. Luckily the windows opened, and the smell diminished after about an hour. 3. Despite a big fancy espresso machine in the café, the espresso tasted like disinfectant. I poured it out and ordered a 2nd one just to make sure it wasn’t an anomaly. Nope. I suspect the coffee or the person in the cafe making the espresso is the source of the terrible taste, because that machine itself is very impressive. 4. Loved the staff in the restaurant, kind, responsive, attentive, and knowledgeable. 5. Room was very quiet and after the sweat smell lifted we slept very well. 6. Good water pressure. 7. Good parking.
Stayed 1 night in Aug 2024

4/10 Poor

Yenky

Travelled with family
Disliked: Cleanliness, amenities
We have traveled to many places and have never encountered a hotel as dirty as this one. We found toenail clippings and hair on the sheets—absolutely disgusting! Although check-in is stipulated for 4 PM, most customers had to wait nearly 30 minutes or more. The lobby was crowded with people waiting, and the receptionist only said, "Sorry." This suggests it happens often. We will never stay at this hotel again.
Stayed 1 night in Jul 2024

8/10 Good

YB

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable New
Stayed 1 night in Aug 2024

10/10 Excellent

Gena

Stayed 1 night in Jul 2024