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Kwa'Lilas Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
In-room safe, free WiFi
Lobby
View from property
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    ‪5 min walk‬
  • Port Hardy Hospital
    ‪5 min walk‬
  • Port Hardy Municipal Hall
    ‪5 min walk‬
  • Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi

Room, 2 Queen Beds, Mountain View

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quarterdeck Inn Port Hardy

Breakfast included
Pet-friendly
Free WiFi
Business services
3.9 out of 5, Good, (619)
The price is €76
for 1 room
includes taxes & fees
9 Feb - 10 Feb
Quarterdeck Inn Port Hardy

About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 14.99-25.99 for adults and CAD 7.99-25.99 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 838 reviews" "
Rating 8 - Good. 212 out of 838 reviews" "
Rating 6 - Okay. 42 out of 838 reviews" "
Rating 4 - Poor. 12 out of 838 reviews" "
Rating 2 - Terrible. 8 out of 838 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Stayed 5 nights in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, comfortable, and updated. Room was wonderful, food at the pub is great, and staff were friendly & helpful. Only downside was that the staff all seemed to be new to the area and couldn’t answer questions about things to do and see. However, the visitor information center is just a few blocks away and they were incredibly helpful. Note: the hotel is NOT attached to the mall as the write up says. It is just down the block (this is a plus in my opinion).
Stayed 4 nights in Oct 2024

6/10 Okay

Amelie

Liked: Cleanliness, staff & service
My stay was perfect, just for the price I think it’s good to say the breakfast isn’t included, and they only have a coffee pot in the room, so if you just want tea, you’ll also have the smell and taste of coffee And the Ac are really noisy Otherwise staff was nice and the hotel really clean, close to downtown
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Kitimat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s the nicest place in PH
Stayed 2 nights in Oct 2024

8/10 Good

HON YU

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this property. The first Nation themed decor throughout is beautiful and the hotel is very clean and comfortable. All staff we met were friendly & professional. Would recommend you stay here when in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Krista

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was nice. Beds were comfortable. Unfortunately, my daughter found a random pill on the floor in our room. We took it down to the front desk and they didn’t seem to care. Which put a bad taste in my mouth. Also, this is a no cash hotel which wasn’t stated. The children wanted to spend some money in the gift shop that they had saved up and we’re unable to because they don’t accept cash.
Stayed 2 nights in Oct 2024

6/10 Okay

Krista

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice. The beds were comfortable. Unfortunately my daughter found a random pill on the floor of our room. Which is not OK. The front desk staff did not seem to care. Just so other people know. The hotel does not except cash. If I had known that we would not have stayed there. Our kids wanted to by so things from the gift shop with the money they have been saving and were unable to as they do not take cash.
Stayed 2 nights in Oct 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint
Stayed 1 night in Oct 2024

8/10 Good

Angelena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great find! Perfect to make exploring the rest of the north island a breeze! Loved the property and discovering port hardy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, quiet, and comfortable hotel. I really enjoyed my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

AM

Stayed 1 night in Sep 2024

10/10 Excellent

nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly, West Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The First Nations art in the hotel is stunning. There is art in both public spaces and private rooms. The hotel provided information about the artworks and the artists in a binder in the room. It's almost worth staying for the art alone. The staff members were pleasant when I both checked in and checked out. The hotel is on the major road into Port Hardy, so it is easy to find, but the traffic is light, so it is not noisy. There is plenty of parking. There were a few minor quibbles. My room faced the main road (and then there were trees on the other side of the road) and the blind was pulled down when I arrived, but I could see outlines of cars driving down the road, which caused me concern that the drivers could see in, and I wouldn't want to frighten the drivers. Also, I could hear people in the hall, which I assume meant that they could see me. Finally, the room was squeaky clean, but there were a couple of small stains on the carpet. A coffee stain would probably have been easy to clean when it was still wet, so it's annoying that the person who spilled the coffee didn't do something about it. But those are minor quibbles. To summarise, the Indigenous artwork is amazing, the staff is pleasant and the location is good. I look forward to visiting again. And I got a great price from Expedia.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was plestenly surprised when I arrived at the hotel. The building is new, and the lobby had the appearance of an upscale hotel. When I arrived in the room, again I was very happy, especially for the price. It was clean, well decorated with a nice stand up shower. During my stay, I left my new tablet in the room. The hotel manager Robert Hudson returned my device in the mail.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the lobby to the room was super clean and beautifully decorated. The front desk person was friendly. The restaurant had really good fish and chips. There was ample parking.
Stayed 3 nights in Oct 2024

8/10 Good

Mckenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
The hotel had a calm relaxing vib with it’s surrounding environment. Loved the calming west coastal decor & ambiance.
Stayed 1 night in Oct 2024

8/10 Good

Uwe, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bryton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new. Bed was extremely comfortable
Stayed 2 nights in Sep 2024