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Kwa'Lilas Hotel

3.5 star property

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Photo gallery for Kwa'Lilas Hotel

Front of property – evening/night
Lobby
Point of interest
View from property
In-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Thunderbird Mall
    ‪5 min walk‬
  • Port Hardy Hospital
    ‪5 min walk‬
  • Port Hardy Municipal Hall
    ‪5 min walk‬
  • Port Hardy, BC (YZT)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi

Room, 2 Queen Beds, Mountain View

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kwa'Lilas Hotel

Central hotel with free parking connected to a shopping center in Port Hardy
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Kwa'Lilas Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Thunderbird Mall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Port Hardy Harbour and 9 minutes from Port Hardy Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Kwa'Lilas Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 14.99-25.99 for adults and CAD 7.99-25.99 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Ecotours

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Electrical adapters/chargers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 848 reviews
Rating 8 - Good. 215 out of 848 reviews
Rating 6 - Okay. 43 out of 848 reviews
Rating 4 - Poor. 12 out of 848 reviews
Rating 2 - Terrible. 8 out of 848 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Still have work to do in the restaurant. What they advertise versus what you get .
Stayed 5 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the service quality and the staff. It’s been a while since I have stayed and I see a lot of great improvements. The beds were really comfortable, and the toiletries are the nicest I have seen.
Stayed 1 night in Nov 2024

4/10 Poor

Patrick

Stayed 3 nights in Nov 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, room comfort
Discount off breakfast, has a coffee bar in hotel, open 6:30 am to 2:00 pm- pleasant surprise! Dinner menu was delicious & variety. Beds comfy & comfy quilt & pillows!
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Hotel great. Food really good restaurant staff not so much
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, clean and unique property with helpfull staff. The aboriginal decorations throughout the property are amazing. Defenetelly would stay at this hotel again.
Stayed 1 night in Nov 2024

6/10 Okay

Roxanne

Travelled with partner
Nothing special, minimum level accommodation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location was perfect, staff was excellent. Since the hotel didn't have a hot tub we booked a room with a soaker tub. When we arrived at the hotel and to our room, no tub!
Stayed 2 nights in Nov 2024

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had signs of being a bit run down (ie toilet running, temperature unit on the wall couldn’t maintain proper temperatures), and the photos showed a bathtub where there wasn’t one. However, you can really tell that they’ve made an effort to be the nicest hotel in Port Hardy area and we would return again. The restaurant was decent, and the location was near grocery and fast food options. Staying in Port Hardy was a good experience overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel with great amenities and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

kelix

Stayed 1 night in Oct 2024

10/10 Excellent

Rhea, Bella Bella

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Della

Travelled with family
Loved the native art displayed all through the hotel. The soon to open dining room looks and feels excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Janine

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great stay, beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Roman

Stayed 3 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place tv channels very limited 25 anolog
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
The hotel was friendly and very indigenous. I would defenlty come back
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Stayed 5 nights in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, comfortable, and updated. Room was wonderful, food at the pub is great, and staff were friendly & helpful. Only downside was that the staff all seemed to be new to the area and couldn’t answer questions about things to do and see. However, the visitor information center is just a few blocks away and they were incredibly helpful. Note: the hotel is NOT attached to the mall as the write up says. It is just down the block (this is a plus in my opinion).
Stayed 4 nights in Oct 2024

6/10 Okay

Amelie

Liked: Cleanliness, staff & service
My stay was perfect, just for the price I think it’s good to say the breakfast isn’t included, and they only have a coffee pot in the room, so if you just want tea, you’ll also have the smell and taste of coffee And the Ac are really noisy Otherwise staff was nice and the hotel really clean, close to downtown
Stayed 2 nights in Oct 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024