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Pool Port Douglas

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pool Port Douglas

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
1 bedroom, individually decorated, individually furnished
Full-sized fridge, microwave, oven, stovetop
View from room
3 Bedroom Sunset Pool View | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Outdoor space

Explore the area

Map
19-37 St Crispins Avenue, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    11 min walk
  • Four Mile Beach
    12 min walk
  • Wildlife Habitat
    17 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    7 min drive

Room options

View all photos for 2 Bedroom Swim-up Pool View

Terrace/patio

2 Bedroom Swim-up Pool View

  • 80 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for 3 Bedroom Plunge Pool

3 Bedroom Plunge Pool | In-room dining

3 Bedroom Plunge Pool

  • 174 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 7
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Swim-up Pool View

3 Bedroom Swim-up Pool View | Terrace/patio

3 Bedroom Swim-up Pool View

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 3 Bedroom Sunset Pool View

3 Bedroom Sunset Pool View | Balcony

3 Bedroom Sunset Pool View

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

View all photos for 2 Bedroom Sunset Pool View

View from room

2 Bedroom Sunset Pool View

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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Property amenity

Sheraton Grand Mirage Resort, Port Douglas

Pool
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Parking included
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4.4 out of 5, Excellent, (903)
The price is €255
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Sheraton Grand Mirage Resort, Port Douglas

About this property

Pool Port Douglas

Luxury aparthotel in Port Douglas with free parking
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washing machine and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Pool Port Douglas. During your stay, you'll be within walking distance of Four Mile Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2007, this luxury aparthotel has 54 apartments on 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes a golf driving range and scooter/moped rentals
  • 12 minutes by foot from Four Mile Beach and a 3-minute drive from Wildlife Habitat
  • Airport, shopping center, and local-area shuttle service available for a fee
As a guest of Pool Port Douglas, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. The luxury Pool Port Douglas also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This 4.5-star Port Douglas aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)

Family friendly

  • Cots (infant beds): AUD 10.0 per night
  • Children stay for free (see details)
  • Pool toys

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Freezer
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 35.0 per night

Bathrooms

  • Separate bath and shower
  • Towels provided
  • Hairdryer
  • Toilet paper
  • Shampoo
  • Free toiletries
  • Soap

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 50-inch smart TV with digital service
  • Netflix
  • Streaming services
  • Games
  • Books

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Washing machine
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • No lifts
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Golf lessons with a pro
  • Golf clubhouse
  • Golf pro shop
  • Front desk (limited hours)

Location highlights

  • Next to a golf course

Things to do

  • Golf clubs
  • Bike tour information
  • Golf buggy
  • Scooter/moped hire on site
  • Golf driving range on site
  • Bike rentals nearby
  • Golf nearby
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Segway hire/tours nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Outdoor lighting

General

  • 54 rooms
  • 2 floors
  • 5 buildings
  • Built in 2007
  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 50 per person (one-way)
  • Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night
  • High chair fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
Pool Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas

Pool Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 402 reviews" "
Rating 8 - Good. 148 out of 402 reviews" "
Rating 6 - Okay. 46 out of 402 reviews" "
Rating 4 - Poor. 4 out of 402 reviews" "
Rating 2 - Terrible. 2 out of 402 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

daphne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Stayed 3 nights in Aug 2024

10/10 Excellent

Steve

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Our family had the BEST time. We stayed for a week mid Aug and the weather was great. Heather and the team were amazing and so helpful with giving us all the local knowledge. Our kids (6 & 9) had the best time, mainly spent in the pool. For us adults, the pool was a bit fresh to start with but once you got in, we spent the whole day in there. We also found that the later in the day, the pool was nice a refreshing. The pool in the main area is that big, that you can swim, splash around without annoying others or you could make friends. We stayed in one of the rooms with the swim up balcony and it was perfect because the kids would swim around whilst we sat on the sun lounges and watched on. We also hired a car which you would need, as you are about 6mins to the main part of Port Douglas where all the restaurants are. There is a little cafe about 2mins from the resort that does great coffee and breakfast and if you are lucky, you might spot the baby crocodile in the water near the golf course. The beach isn’t too far away and is great for your morning walks and you might even catch the sunrise if you are an early riser. Sunsets are best viewed on a clear day down at Anzac Park which you would need to drive to as it’s in the main part of town. We highly recommend staying here.
Stayed 7 nights in Aug 2024

10/10 Excellent

Evan

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Stayed 5 nights in Jul 2024

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, room comfort
Quiet location
Great place, pool temperature wasn’t that warm, so didn’t use the pool as intended. Hot water was an issue, ran out very fast.
Stayed 5 nights in Jul 2024

10/10 Excellent

natalka

Liked: Cleanliness, amenities
Spacious, modern property that was perfect for our family of five. The 3 bedroom apartment with plunge pool was a great size with plenty of space. The lounge furniture was a little worn and only accommodated 4 people comfortably, not enough space for the 5 of us. A larger couch for a 3 bedroom apartment would be more practical if accommodating up to 6 people.. The property is approx a 40 minute flat walk into the main street of Port Douglas. Alternatively, you can pay a shuttle service to take you there and back if you don't like walking or don't have a car. The staff were very friendly and helpful throughout our stay The large pool area was clean and well maintained. A very enjoyable stay overall!
Stayed 5 nights in Jul 2024

6/10 Okay

Damian

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bed very soft, exhaust fan very loud in the bedroom from the bathroom and didn’t work that good. Pool was nice.
Stayed 9 nights in Jun 2024

10/10 Excellent

Marnie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Alex Peter

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay!
Stayed 5 nights in Apr 2024

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heather at the reception desk was very helpful, the pool was so nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, room comfort
Amazing hotel, highly recommend staying here. The staff were lovely and very helpful. Room was very clean, modern and spacious. Pool was really clean and had crystal clear water. Big enough to not feel crowded even if there were lots of people in it at the same time. The local shuttle bus would pick you up from the hotel right outside of reception which was really handy. I will definitely be returning.
Stayed 7 nights in Jan 2024

10/10 Excellent

DORIS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel, the big open spaces of our accommodation the beds were great, the place was so nice and clean had all the best amenities the view was amazing the pool was incredible. LOVED IT ALL
Stayed 5 nights in Oct 2023

10/10 Excellent

John

Liked: Amenities
Staff were friendly rooms incredibly clean and a great area Had a fantastic time
Stayed 7 nights in Oct 2023

8/10 Good

Sheridan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!
Stayed 7 nights in Oct 2023

8/10 Good

Odiel

Travelled with family
It was ok
Beds were not comfortable. Kitchen did not have adequate utensils and plates. Very hard to cook.
Stayed 6 nights in Oct 2023

8/10 Good

Ingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool is an absolute highlight. Some of the furniture is a bit dated ( the bed was very soft…). But you can’t find friendlier staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed. Only think that would make it a bit better is to have more shelves and hooks in the bathrooms.
Stayed 5 nights in Sep 2023

10/10 Excellent

Kane

Liked: Cleanliness, property conditions & facilities
Being able to watch over your kids swim from your own room is bliss!
Stayed 9 nights in Aug 2023

10/10 Excellent

Tomoko

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pool resort!
Stayed 8 nights in Jul 2023

8/10 Good

Simona

Liked: Cleanliness, property conditions & facilities
Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool is amazing
Stayed 8 nights in Jul 2023

10/10 Excellent

Brett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
AAA . Had a fabulous week at Pool Resort. Heather and the team were very helpful with all the right information about local attractions and eateries. No hesitation in recommending Pool Resort for a relaxing break. Decent sized apartment and comfortable bed. Will definitely return..
Stayed 7 nights in Jul 2023

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Catherine

Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second visit staying in a three bed appartment. Love how quiet & relaxing this place is very helpful staff. Private access to pool which was safe for our three year old grandson. Can’t wait to come back
Stayed 6 nights in Jun 2023