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Macrossan House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macrossan House

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Apartment, 1 Bedroom (Ground Floor) | Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Free WiFi
    Free WiFi
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer

Explore the area

Map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Macrossan Street
    1 min walk
  • Port Village Shopping Centre
    1 min walk
  • Anzac Park
    3 min walk
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    6 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartmant, 1 Bedroom with Disability Access

Apartmant, 1 Bedroom with Disability Access

Apartmant, 1 Bedroom with Disability Access

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Meridian Port Douglas - Adults only
Pool
Hot tub
Washer
Dryer
4.5 out of 5, Wonderful, (370)
The price is €252
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Meridian Port Douglas - Adults only

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

Apartment with kitchenette, steps from Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities, and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and barbecue grills are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Macrossan House, you're just a quick walk from Macrossan Street. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This upscale apartment building has 16 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage, and limo or town car service
  • Steps from Macrossan Street and 3 minutes by foot from Anzac Park
  • Airport, local-area, and casino shuttle service available for a fee
As a guest of Macrossan House, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Macrossan House also features tour/ticket assistance, a picnic area, and laundry facilities. Self parking is free.

This 4-star Port Douglas apartment is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach towels
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • On-site car hire

Kitchenette

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 40.0 per day

Bathrooms

  • Bath or shower
  • Hairdryer
  • Soap
  • Free toiletries
  • Towels provided
  • Shampoo

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with satellite service
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Picnic area
  • Outdoor furniture

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable shower head
  • Lever door handles
  • No lifts
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (weekly)
  • Local maps
  • Iron/ironing board
  • Luggage storage
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • In the city centre
  • In the entertainment district
  • Near the bay
  • In a village

Things to do

  • Designer shops on site
  • Shopping centre on site
  • Parasailing nearby
  • Golf nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Horse riding nearby
  • Surfing/body boarding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 rooms
  • 3 floors
  • 1 building
  • Access via exterior cooridors
  • Connecting/adjoining rooms avaliable
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Macrossan House offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 7 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 346 reviews" "
Rating 8 - Good. 79 out of 346 reviews" "
Rating 6 - Okay. 5 out of 346 reviews" "
Rating 4 - Poor. 6 out of 346 reviews" "
Rating 2 - Terrible. 1 out of 346 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Reginald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central and underground parking
Stayed 5 nights in Aug 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, can walk to beach, wharf, markets, shops and restaurants. Fantastic management onsite, great advice and connections for tourist activities. Lovely apartment with beautiful garden and was very quiet and peaceful. Cannot recommend highly enough.
Stayed 9 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our 5 day stay. The hosts were wonderful and gave us great advice on which tours to go on. Bars, restaurants, supermarkets and great shopping all within walking distance….would definitely recommend Macrossan House.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Centrally located.
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect for couples who don’t need a lot of fancy amenities. Great location, quiet, clean. Grocery store nearly next door, so we ate in for breakfast and lunch and had many restaurants in walking distance.
Stayed 3 nights in May 2024

8/10 Good

ANNA

Liked: Cleanliness, amenities, property conditions & facilities
Property was central. Managers helpful and accommodating. Room was clean, comfortable and well equipped.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort
The rooms were lovely and clean, you can't beat the location, being in the centre of Port Douglas. It was quiet, and secure. Excellent communication, friendly staff. Will definitely stay again.
Stayed 5 nights in Apr 2024

8/10 Good

Ashesh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property owners were extremely nice and helpful and the location was great. The amenities were basic and there were no elevators and it was hard to drag our luggage to the second floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kath

Liked: Cleanliness, room comfort
Very comfortable
I really felt very comfortable there, like home, when I wanted something it was there, scissors for example, I would recommend it,
Stayed 7 nights in Apr 2024

10/10 Excellent

Alan, Oshawa

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Jo was a great person and a great help.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ales

Stayed 6 nights in Nov 2023

10/10 Excellent

Ailsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy unit, quiet, You have to be able (our case) to climb stairs with suitcase. It is a bonus to have inside parking, though maneuvering can be hard. Gary and Jo were great, welcoming and a source of information.
Stayed 5 nights in Oct 2023

8/10 Good

Athanasios, Templestowe

Liked: Cleanliness, property conditions & facilities
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a tremendous location. The supermarket is just around the corner, there are a large range of eateries very close by, and it is an easy walk to the wharf. I honestly cannot say enough about the hosts. They were extremely pleasant to deal with, well-informed, efficient and helpful. Their recommendations were always spot on. A fantastic stay!
Stayed 6 nights in Sep 2023

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
What a very convenient spot right in the middle of everything..
Stayed 7 nights in Sep 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Excellent facilities and room met all expectations. Great help with booking tours as well.
Stayed 6 nights in Jul 2023

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location right in the middle of pubs, restaurants, shops, and an easy walk to the beach or the marina for tours but still remarkably quiet inside. Spacious self-contained apartment with good sized fridge but limited cooking facilities other than the poolside BBQ (not a problem for us as we were out each night eating at nearby venues).
Stayed 5 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, room comfort
Perfect location . Couples stay
Perfect location right in the Main Street but very quiet. The apartment was lovely and comfortable with all amenities for relaxing or self catering . Pool was perfect temperature and although small was plenty big enough for accomodation of only 16 units Jo and Gary were excellent and helpful and airport transfers were very good. Highly recommend staying here as a couple .
Stayed 5 nights in Jun 2023

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Loved every moment of my stay. I was made to feel welcome. Great amenities within the room and the cleanliness was outstanding.
Stayed 4 nights in May 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, room comfort
very very good
Stayed 6 nights in May 2023