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Port Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Port Hotel

Family Room
Standard Single Room
Standard Single Room
Family Room
Family Room

Reviews

4.0 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
5170 Argyle St, Port Alberni, BC, V9Y 1V2
  • Alberni Pacific Railway
    3 min walk
  • Harbour Quay
    5 min walk
  • Maritime Discovery Centre
    7 min walk
  • Port Alberni, BC (YPB)
    7 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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Pet-friendly
Parking included
Free WiFi
Air conditioning
3.2 out of 5, (61)
The price is €109
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ocean Marina Hotel

About this property

Port Hotel

Winter getaway with 2 restaurants
Skiing and snowboarding are not the only attractions at Port Hotel, where you can sip cocktails at the bar/lounge and take advantage of a casino and a coffee shop/cafe.
Port Hotel offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. This Port Alberni hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Port Hotel, you're just a quick walk from Alberni Pacific Railway. 2 restaurants, a casino, and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Onsite recreation includes downhill skiing
  • Steps from Alberni Pacific Railway and 5 minutes by foot from Harbour Quay
  • Cats and dogs welcome for free
Some rates at Port Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Port Hotel also features a casino and express check-in.

This Port Alberni hotel is smoke free.

Port Hotel has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Port Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike tour information
  • Downhill skiing
  • Fishing
  • Winery release events

Family friendly

  • Mini-fridge

Guest services

  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • 5 casino gaming tables
  • 28 casino slot machines
  • Casino (4500 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Paper towels
  • Toaster oven

More

  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 80 per accommodation, per day

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

Port Hotel Hotel
Port Hotel Port Alberni
Port Hotel Hotel Port Alberni

Port Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 4 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 7 out of 62 reviews" "
Rating 2 - Terrible. 38 out of 62 reviews" "

4.8/10

Cleanliness

4.8/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gordon

Disliked: Cleanliness
This place is a dump! You need to review and not promote it.
Stayed 1 night in Feb 2024

2/10 Terrible

Bei

Stayed 2 nights in Jan 2024

2/10 Terrible

Daniel

Never got to stay at the property it was day before Christmas Eve and the person who checks you in were at a family function. Not her fault at all. Shouldn’t really be available on Expedia if you can’t actually check in
Stayed 1 night in Dec 2023

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
The staff was nice, but not present. The room wasn’t ready when I arrived at 8:00pm I had to call the owner 3 times before she answered. I had to wait in my car while their cleaner “cleaned” the room. It was an older gentlemen who was living in the room before my arrival (who was also the cleaner). He claimed it was nicer room than his current living situation. Once I got all my stuff in the room it did feel cozy, although not cleaned. The shower worked but the tub would fill up with water at the same time. The microwave did not work, and I almost started an electrical fire. I tried to heat up a frozen dinner and ended up smoking out the room to a point where I had to leave and let it air out. The frozen dinner remained frozen. I tripped a breaker and messaged the owner, but she did not arrive, so I reset the breaker myself and all was fine. I left the microwave un plugged. The area could be definitively perceived as very sketchy, lots of apparent addicts around, they are harmless people though so I felt safe, but kept my awareness heightened. The lobby of the hotel smelt terrible, and everyday when I would leave it looked like something happened in the lobby. Items would be moved around and one morning it appeared a badge of clothes was left in the lobby. Very noisy as well. A very unique experience. Probably wouldn’t stay again even with the price.
Stayed 4 nights in Nov 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Sam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

2/10 Terrible

Rod

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Someone was passed out in the doorway. The door was locked. No one was at the property. The phone number to call had a full mailbox. Maybe the worst accommodations I've seen in my decades of travel.
Stayed 1 night in Aug 2023

2/10 Terrible

brooks

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucks
This place is a homeless shelter do not stay
Stayed 1 night in Jul 2023

6/10 Okay

Alanna

Liked: Cleanliness, staff & service
Look, I am not going to lie. It is a 'dive hotel' for sure. There was music blasting from the upstairs I could hear upon entry but I did not hear it from my room. I did hear some bangs and noises sporadically throughout the night which woke me up. But I was just using it for a crash pad and spent my days with friends on the water. It was fairly clean. The manager on duty was super-friendly. Considering the price was less than 1/3 the price of any other hotels available in the area, I was fine with it. Oh... also, there was no TV in the room but there was A/C and I had my own laptop. Couldn't find any hotel wifi when I searched late at night but I had access to my ShawOpen. Overall, it wouldn't be my first choice, but as a single large male with no real personal safety concerns, I simply kept to myself and I was happy with my experience.
Stayed 1 night in Aug 2023

2/10 Terrible

jerrad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This property isnt a hotel, it shouldnt be on expedia.
Stayed 2 nights in Jul 2023

4/10 Poor

Vernon

Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Jul 2023

4/10 Poor

Marciella

Disliked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was ok. But we did not feel safe. The regulars in the pub, kept making comments, every time we stepped out, they would say “Ew” loud enough for all of us to hear. The fire alarm went off during our stay, we thought it was a fire. But it was a usual occurrence, as the firemen werent even surprised about the call. They made it out to be a casual thing. Then we also had stuff go missing from our room. My brother in law and family did not even get a key fob for their room, they were told to call the number posted at front door to enter their room every time. Someone threw out a cigarette butt in the back of my truck, and it burnt through a tarp I had covering my things in back. It was not somewhere I would ever stay again! I wish I was told about this place before staying!

2/10 Terrible

Harjeet

Stayed 1 night in Jun 2023

8/10 Good

Lisa

Stayed 1 night in Jun 2023

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
It was very hokey period there is no lobby to check-in, no elevator, no coffee and dirty and old sheets, lumpy and very old sofa bed Very noisy
Stayed 1 night in Jun 2023

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to stay one night in Port Alberni as a single girl, and booked the Port Hotel because it was cheap. I do not recommend. The hotel is on top of a bar, and is not in a safe area of town. The bus driver who dropped me off there, who is also a local, said that she did not feel comfortable with me staying there. But I thought I would be fine. When I went inside it was empty, I called the number on the door and there was no answer. I looked around for about 5 minutes till I got the creeps and decided to leave. The lobby was empty and there was garbage on the floor. Upstairs I could hear banging. I got catcalled as I was walking away from the area. Please don't stay here if you are travelling alone, especially if you are a girl. Spend the extra money and go somewhere safer.
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this hotel
I booked this hotel for employees going on a business trip and didn't notice I'd booked the wrong day. I called less than an hour after I made the booking, escalated things to Hotels.com customer support, and I never heard back from this hotel, they don't pick up the phone, they don't have a refund, our money basically was stolen because I could not get in touch with them for an adjustment. This is ridiculous customer service and I have no idea why this place is still listed on Hotels.com. Shame on you Port Hotel, and shame on you Hotels.com.
Stayed 1 night in Nov 2022

4/10 Poor

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained bedding..dirty bathroom...leftover food in fridge
Stayed 1 night in Nov 2022

2/10 Terrible

alexander

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came on August 2022 for 3 night, the owner did not showed up, as a result we where unable to get to our place. as the place was closed. Obviously, we had to paid in advance as was requested by the site but where forced to look for another place with are a family with 2 kids. The same issue was for all 3 days- finally after a long struggle we were able to get our money back but without even saying sorry for the inconvenience. Highly un recommended - save your money for different place
Stayed 3 nights in Aug 2022

2/10 Terrible

Joe

Business traveller
Disliked: Amenities, property conditions & facilities
Did not stay. Place was like a crack house. Unbelievable you would have this listed as a "hotel" on your site. On top of that the fee was "non refundable". Still waiting for a possible refund as we did not stay at the location.
Stayed 1 night in Nov 2022

2/10 Terrible

Jamie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a CHEAP place to stay for the night... ...but it is not even close to clean. While it is above the pub, with the windows closed you do not really hear any noise from there. The apartments above the Family Room may be quite noisy though. This is unfortunate as Peter, the owner is helpful and kind. You might not receive said email with check-in details, I never got one. The lovely lady running the bar is none to impressed to have to find Peter for you. If you want clean, please pick a different place to stay. If you don't mind dust bunnies, hair in the sheets and tub or the occasional hole in the wall this is a cheap option. My request to have the bedding changed was obliged and done quickly with new clean sheets and blanket, they are helpful. The room is warm and the Family Room comes equipped with full bathroom, queen bed, desk and chair, luggage rack, futon couch, kitchenette table and 3 chairs, a small sink, dishes and drying rack toaster, microwave, drip coffee pot, and bar fridge.
Stayed 1 night in Nov 2022

10/10 Excellent

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside of the building my expectation were low. Peter was a gem, very accommodating and helpful. The room was a nice size, very clean. I couldn’t fault the cleanliness whatsoever. A few touch ups could be made but for the price you couldn’t really go wrong. There was fresh water bottles and coffee in the room also.The only issue I had was there is no wifi which was a disappointment.
Stayed 1 night in Oct 2022

2/10 Terrible

Adriana

Travelled with family
Stayed 1 night in Sep 2022