Grand Hotel Kronenhof

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VIP Access

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Dates

December 2024

January 2025

Indoor pool, open 7:00 AM to 8:00 PM, pool loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Hot tub

Bar

Room service

Parking available

Explore the area

Via Maistra 130, Pontresina, GR, CH-7504

Alp Languard
1 min walk
Kronenstübli
1 min walk
Pontresina Station
11 min walk
St. Moritz (SMV-Samedan)
14 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Single Room

22 sq m
Mountain view
Sleeps 1
1 Twin Bed

Standard Double Room (Premium)

30 sq m
Sleeps 2
1 Double Bed

Deluxe Double Room (Premium)

38 sq m
Sleeps 3
1 Double Bed

Junior Double Room (Grand Premium)

45 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Double Room (Classic)

Mountain view
Sleeps 2
1 Double Bed

Deluxe Single Room

29 sq m
Sleeps 1
1 Queen Bed

Junior Double Room (Grand Classic)

43 sq m
Mountain view
Sleeps 3
1 King Bed

Superior Double Room

34 sq m
Mountain view
Sleeps 3
1 King Bed

Standard Double Room (Classic)

City view
Sleeps 2
1 Queen Bed

Junior Suite (Grand Deluxe)

50 sq m
Mountain view
Sleeps 4
1 King Bed

Comfort Room

48 sq m
Sleeps 4
2 Twin Beds OR 1 King Bed

Panoramic Room, 1 Bedroom

58 sq m
Mountain view
Sleeps 4
2 Large Twin Beds OR 1 King Bed

Similar properties

Pool

Breakfast included

Spa

Pet-friendly

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly ski hotel with a full-service spa

Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kronenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.

Grand Hotel Kronenhof offers 112 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Kronenhof. During your stay, you'll be connected to the convention center, and just a quick walk from Alp Languard. You'll find features like free breakfast, free WiFi in public areas, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.

Free buffet breakfast served daily
Free WiFi
Enjoy international cuisine while dining at Grand Restaurant
Valet parking available for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with facials, body treatments, or detox wraps at Kronenhof Spa
Services include a free kid's club, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and a sauna
Steps from Alp Languard and 5 minutes by foot from Bellavita Pool and Spa
Free train station pick-up and ski shuttle service
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Pontresina hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Restaurant Kronenstübli - This restaurant specializes in international cuisine and serves dinner only. Open select days.

Le Pavillon - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and light fare. Open daily.

Kronenhof Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Languages

English, French, German, Italian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking on site (CHF 33 per night; includes in/out privileges)
Electric car charging station on site
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle
Free train station pick-up shuttle
Free ski shuttle
Limo/town car service

Food and drink

Free buffet breakfast available daily 7:00 AM–11:00 AM
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

Grand Restaurant
Restaurant Kronenstübli
Le Pavillon
Kronenhof Bar

Things to do

Access to nearby health club
Access to nearby indoor pool
Arcade/games room
Art gallery
Bike rentals
Billiards/pool table
Bowling alley
Children's pool
Designer shops
Fitness centre
Full-service spa
Ice skating
Indoor pool
Pilates classes
Playground
Private picnics
Sauna
A hot tub
Steam room
Yoga classes

Family friendly

Access to nearby indoor pool
Arcade/games room
Bowling alley
Children's pool
DVD player
Free children's club
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Supervised childcare

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf privileges (optional)
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Snow sports gear
Tour/ticket assistance
Turndown service
Wedding services

Business services

Meeting rooms - 9

Outdoors

Garden
Pool sunloungers
Terrace

Spa

13 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 72

Couples dining
Designated smoking areas
Fireplace in reception
Romance packages available

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Down duvet
Heating
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

55-inch flat-screen TV
DVD player
Satellite channels

Food and drink

Free bottled water
Minibar

Access via exterior corridors
Connecting rooms available
Desk
Heated floors
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between April 3 and June 22.

Access methods

Staffed front desk

Pets

Pets: CHF 45 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for CHF 160.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: CHF 800 per vehicle (one way)
Valet parking fee: CHF 33 per night (in/out privileges)
Pet fee: CHF 45 per pet, per night
Rollaway bed fee: CHF 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Grand Hotel Kronenhof offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Pool access available from 7:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Kronenhof

Grand Hotel Kronenhof Pontresina

Grand Kronenhof

Grand Kronenhof Pontresina

Hotel Kronenhof

Kronenhof

Kronenhof Hotel

Grand Hotel Pontresina

Grand Hotel Kronenhof Hotel

Grand Hotel Kronenhof Pontresina

Grand Hotel Kronenhof Hotel Pontresina

Grand Hotel Kronenhof Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Joel

Travelled with partner

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at Grand Hotel Kronenhof! The hotel has an amazing history and great old world glamour. The rooms are spacious and the amenities and spa were top notch. By far the biggest plus at the hotel were the staff. The were all exceptional and really warm. They offered great recommendations and Daniel the concierge was a standout.

Stayed 3 nights in Sep 2024

10/10 Excellent

Gurman

6 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Richard, JACKSON

Travelled with family, Travelled with group

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facility is very nice and staff was great!

Stayed 2 nights in Jul 2024

10/10 Excellent

mariam

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent property!

Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Sefner

Travelled with family

6 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location

Stayed 2 nights in Mar 2024

10/10 Excellent

Elmira

Travelled with family

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2024

10/10 Excellent

Iryna

Travelled with family

18 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel with great spa, pool, gym facilities. Perfect, very customised service. We didn’t have any problems or delays with anything. Very caring and friendly staff. 10 out of 10 for everything

Stayed 5 nights in Mar 2024

10/10 Excellent

mehmet

Travelled with group

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel with great rooms. Service is impeccable, and all staff is remarkably service-oriented. Thanks to the receptionists and waiters In one word, “exceptional”.

10/10 Excellent

LUZ KATHERINE

21 Dec 2023

Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Ji

5 Dec 2023

Stayed 1 night in Dec 2023

10/10 Excellent

Ligia

Travelled with partner

17 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service provided is of exceptional quality. The exquisite interior design, the attentive and meticulous service from the staff, and the impeccable attention to detail truly contribute to an outstanding experience. The spa facilities are truly remarkable.

Stayed 1 night in Nov 2023

10/10 Excellent

nora

16 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely come back

Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

15 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not miss this hotel when in the upper Engadin

The Kronenhof was the kind of impressionable experience that will "force" me to stay in Pontresina everytime I visit the Upper Engadin. The hotel, staff, food, you name it, is top notch. Breakfast was amazing and both restaurant provided high end dining to be remembered. I did not visit the Spa, but from the outside it looks to be very well done. The view down the Roseg valley is wonderful and staying just a few miles away from the crowds at St. Moritz is also a bonus.

Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

5 Oct 2023

Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Travelled with partner

16 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hands down the best customer service I have received at a hotel!

Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Travelled with partner

1 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, great staff, epic spa!

Stayed 1 night in Jun 2023

10/10 Excellent

April

Travelled with partner

23 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was absolutely wonderful!

Stayed 3 nights in Mar 2023

10/10 Excellent

Gary, North oaks

Travelled with partner

13 Mar 2023

Liked: Staff & service, amenities, property conditions & facilities

We visited for a cross country ski event and couldn’t be happier with our choice of hotel. The staff was very accommodating, anticipating all of our needs including special services for the skiers attending the event including shuttles and early breakfasts. Our room was updated and comfortable but was a bit too warm from the radiant heat so we had to open a window. We enjoyed the splendid spa-especially the floating pool. We would highly recommend this property.

Stayed 2 nights in Mar 2023

10/10 Excellent

tatiana

Travelled with family

26 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is the most complete hotel, has beautiful areas, great pool and sauna, kids club, ice skating rink. The concierge service is the best I have experienced.

Stayed 6 nights in Jan 2023

10/10 Excellent

Udai

Travelled with family

10 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

25 Dec 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good property, with excellent rooms, facilities, food/drinks and service. We appreciated being picked up from Pontresina train station at our arrival and we were positively impressed by the quality of the room and the restaurants. The gourmet restaurant features a Rouen duck which is worth trying…the bar is also top notch, with an excellent choice of cocktails and a British tea-time package, all accompanied with piano music. Also the SPA struck us as clean, comfortable and with a great view on the mountains. This is the best option while staying In Pontresina. We definitely recommend.

Stayed 2 nights in Dec 2021

10/10 Excellent

SHANSHAN

18 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond

When I was booking this hotel I didn’t look into too much just know it’s the best at the Pontresina where we will hike. after check in ,it’s not only surprised us but amazed. this hotel should be benchmark for all FIVE star hotels. when we book the halfboard we didn’t expect fine dinning , the staff are extremely professional, the restaurant is as beautiful as wedding setup. the room is not only comfortable but beyond , there is even walk-in wardrobe! How good is that during traveling. We definitely enjoyed spa ,big windows with natural view . Special thank to concierge department Angel Blanco ( hope I am spelling it right ) for his warm welcome at the train station and guidance for hiking tip. Also the spa / swimming pool staff ( girl with short hair ) . Overall, this is not only accommodation during long trip but our unforgettable experience as well. It’s a place you definitely desire to come back.

Stayed 2 nights in Sep 2021

10/10 Excellent

Colleen

5 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very clean and quiet excellent food polite and efficient staff excellent wellness facilities

Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family

6 Feb 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Kronenhof is a magical place. It’s truly a magnificent Belle Epoque Hotel in the Mountains. Restored to perfection and beautifully decorated. We really enjoyed our time in Pontresina and the Kronenhof. From the elegant dining to the beautiful Spa. We will definitely come back to this place. Surprise Management / Special Occasions: We were celebrating our 30th Birthday in the hotel. Our father arranged the day before with the reception a Spa Treatment. It should have been a surprise. However, we were not informed by the staff about that gift. Our dad called us on our Birthday and asked us: « How we like the treatments that he chose for us? » Since we didn’t know anything about it, we were a bit confused and my dad became upset. Since he highlighted the importance to the Kronenhof Staff. I went during breakfast to the reception and tried to understand the situation. I received the answer: « You should contact the Spa ». Since I was in the middle of eating it was not an option. After a while the reception started to understand the situation and made the outmost to rearrange the appointments. Improvement Advice to Kronenhof: Since you have a lot of guets that celebrate anniversaries or birthdays in your hotel. I would personally suggest you to put more focus on that and when something goes wrong at least offer a glass of champagne or tea time. I honestly felt a bit stressed that morning. Rearranging my plans last minute.

Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

22 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional couples stay

Very pleasant stay with all the luxury you can think of. Great was also that you get a free pass for all the cable cars in the region. The SPA area is nice and welcoming. We recommend the SPA treatment since we had great massages with Fatima.

Stayed 2 nights in Sep 2020

Grand Hotel Kronenhof

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Photo gallery for Grand Hotel Kronenhof

Reviews

Exceptional

Popular amenities

Explore the area

Room options

View all photos for Superior Single Room

Superior Single Room

View all photos for Standard Double Room (Premium)

Standard Double Room (Premium)

View all photos for Deluxe Double Room (Premium)

Deluxe Double Room (Premium)

View all photos for Junior Double Room (Grand Premium)

Junior Double Room (Grand Premium)

View all photos for Deluxe Double Room (Classic)

Deluxe Double Room (Classic)

View all photos for Deluxe Single Room

Deluxe Single Room

View all photos for Junior Double Room (Grand Classic)

Junior Double Room (Grand Classic)

View all photos for Superior Double Room

Superior Double Room

View all photos for Standard Double Room (Classic)

Standard Double Room (Classic)

View all photos for Junior Suite (Grand Deluxe)

Junior Suite (Grand Deluxe)

View all photos for Comfort Room

Comfort Room

View all photos for Panoramic Room, 1 Bedroom

Panoramic Room, 1 Bedroom

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About this property

Grand Hotel Kronenhof

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Grand Hotel Kronenhof Reviews

Reviews

Exceptional

9.8/10

9.8/10

9.8/10