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"The Kronenhof is a magical place. It’s truly a magnificent Belle Epoque Hotel in the Mountains. Restored to perfection and beautifully decorated. W ... " More
9 Feb 2021 by Grand Hotel Kronenhof
Dear Guest, Thank you very much for taking the time to give us a feedback regarding your recent stay. We appreciate your compliments and the honest review. We regret to learn that you were not fully satisfied as your birthday present, a spa treatment appointment, was managed and we would like to apologize for any inconvenience. We will of course discuss the mentioned situation within the team in order to improve the communication in the future. Hoping to welcome you back very soon, we wish you all the best. Kind regards, Marc Eichenberger, Managing Director Grand Hotel Kronenhof
16 Sep 2024 by Hotelmanagement
Lieber Gast LukasBesten Dank, dass Sie sich die Zeit und Mühe für eine Bewertung genommen haben. Da Sie mit unserem Service, unserer Ausstattung oder mit sonst etwas nicht vollumfänglich zufrieden waren, würden wir es sehr schätzen, konkret zu erfahren, was für Sie nicht ganz in Ordnung war. Wir arbeiten hart daran, dass unsere Gäste stets glücklich und zufrieden auf ihren Aufenthalt bei uns zurückblicken können und sind deshalb immer offen für konstruktive Hinweise, welche uns helfen, Schwachstellen aufzuzeigen und zu verbessern. Wir hoffen, Sie bald wieder bei uns begrüssen und verwöhnen zu dürfen. Freundliche Grüsse Claudio Laager Managing Director, Grand Hotel Kronenhof Pontresina
5 May 2021 by Grand Hotel Kronenhof
Vielen Dank für die Top-Bewertung! Freundliche Grüsse.
1 Oct 2019 by Grand Hotel Kronenhof
Dear Family Fernando, Thank you very much for your excellent feedback and your compliments. We are looking forward to your next stay with us. Kind regards, Marc Eichenberger, Managing Director
21 Nov 2019 by Grand Hotel Kronenhof
Sehr geehrter Gast, vielen Dank für die Bewertung und den Hinweis zum Saunabereich, welchen wir zur Kenntnis nehmen. Wir hoffen, dass Sie den Aufenthalt bei uns geniessen konnten und auf ein baldiges Wiedersehen würden wir uns freuen. Freundliche Grüsse. Marc Eichenberger, Direktor
25 Sep 2019 by Grand Hotel Kronenhof
Dear Guest, many thanks for your review! Kind regards.
The property is closed between 3 April and 22 June.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an indoor pool, a children's pool and a complimentary children's club. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pontresina hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Grand Hotel Kronenhof offers 112 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Restaurant Kronenstübli – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Le Pavillon – Overlooking the garden, this restaurant specialises in Regional cuisine and serves lunch and light fare. Open daily.
Kronenhof Bar – Overlooking the garden, this bar serves lunch, dinner and light fare. Open daily.
Late-night fare is available from room service (during limited hours).
An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Kronenhof Spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant.
Grand Hotel Kronenhof offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This hotel is rated 5 stars.
