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Aston Pontianak Hotel & Convention Center

4.0 star property

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Photo gallery for Aston Pontianak Hotel & Convention Center

Junior Suite
Outdoor pool
View from room
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121
  • Gajah Mada Shopping Complex
    ‪1 min walk‬
  • Vihara Bodhisatva Karaniya Metta
    ‪2 min drive‬
  • Kapuas Indah Building
    ‪2 min drive‬
  • Pontianak (PNK-Supadio)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

  • 32.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for ASTON Suite

Minibar, in-room safe, desk, free WiFi

ASTON Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed

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Aerial view

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  • Parking included
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The price is €35
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includes taxes & fees
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About this property

Aston Pontianak Hotel & Convention Center

Hotel in Pontianak with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Aston Pontianak Hotel & Convention Center offers 156 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Pontianak hotel provides complimentary wireless Internet access. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Aston Pontianak Hotel & Convention Center, you're just a quick walk from Gajah Mada Shopping Complex. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Steps from Gajah Mada Shopping Complex and a 2-minute drive from Vihara Bodhisatva Karaniya Metta
  • Airport shuttle service available for a fee
Aston Pontianak Hotel & Convention Center offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the business-friendly Aston Pontianak Hotel & Convention Center. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Pontianak hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Majesty Restaurant - This restaurant serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 137500 for adults and IDR 68750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Majesty Restaurant
  • Dynasty Restaurant

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • In-room massage
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aston Pontianak Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 137500 for adults and IDR 68750 for children
  • Airport shuttle fee: IDR 150000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Aston Pontianak Hotel & Convention Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aston Hotel Pontianak
Aston Pontianak
Aston Pontianak Hotel
Hotel Aston Pontianak
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel & Convention Center Hotel
Aston Pontianak Hotel & Convention Center Pontianak
Aston Pontianak Hotel & Convention Center Hotel Pontianak

Aston Pontianak Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 93 reviews
Rating 8 - Good. 50 out of 93 reviews
Rating 6 - Okay. 14 out of 93 reviews
Rating 4 - Poor. 6 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service. The front desk wont tell you about your buffet if you dont ask and no information about it at all.
Stayed 4 nights in Mar 2024

6/10 Okay

Palanikumar

Liked: Staff & service
Disliked: Property conditions & facilities
Aircon leaking & wifi intermittent
Stayed 2 nights in Oct 2023

6/10 Okay

Kiam

Stayed 4 nights in Mar 2023

6/10 Okay

Kiam

Stayed 4 nights in Mar 2023

4/10 Poor

Tjiamin

Stayed 2 nights in Nov 2022

8/10 Good

RODERICK

Liked: Staff & service, amenities
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
Stayed 9 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills. I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
Stayed 3 nights in Feb 2020

8/10 Good

Eddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nearby shopping center and easy to get meal
good stay and clean
Stayed 1 night in Dec 2019

2/10 Terrible

Puteri

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

James

Liked: Staff & service, room comfort
Good choice
Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room and very comfortable to move around.
Stayed 5 nights in Mar 2019

8/10 Good

Ahmad

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Amin, Rotorua

Liked: Cleanliness, staff & service, room comfort
Good hotel but needs renovations
Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the cleanliness was execellent. this is my 2nd visit still i prefer this hotel
Stayed 3 nights in Feb 2019

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Nana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My mom and my sons have a good experience at this hotel. Big room which can let kids play freely in room. Highly recommend for those looking for big room
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Wedding always traffic jam especially weekend! Car park also not enough when there is a wedding. 😐
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally! A smoker friendly hotel. It was so nice to have a beer and a smoke while sitting comfortably watching the game on tv.
Stayed 2 nights in Jan 2019

10/10 Excellent

Fitria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not 4 Stars definitely
Bed Linens looked as though never been changed. Had that sleep in look and feel. Towels were thin and discoloured. Internal Fittings fallen apart. Dirty Couch. A study chair that was unsteady and would fall back every time it moved. Checked in and checked out within 2 hours. Stayed elsewhere for rest of our visit.
Stayed 3 nights in Dec 2018

8/10 Good

LATNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018