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Azao Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azao Resort & Spa

Private beach, white sand, beach shuttle, sun-loungers
Outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby sitting area
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Uroa to Pongwe Road, Ndudu village, Pongwe, North region, 2199
  • Pongwe Beach
    7 min walk
  • Kiwengwa Pongwe Forest
    14 min walk
  • Uroa Beach
    6 min drive
  • Zanzibar (ZNZ-Zanzibar Intl.)
    76 min drive

Room options

View all photos for Deluxe Room, Pool View (Deluxe Pool View)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Room, Pool View (Deluxe Pool View)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Ocean View)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Room (Deluxe Ocean View)

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden View

Standard Garden View

Standard Garden View

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex (Duplex Pool View)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Duplex (Duplex Pool View)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

White Paradise Zanzibar

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (27)
The price is €83
for 1 night
includes taxes & fees
9 Dec - 10 Dec
White Paradise Zanzibar

About this property

Azao Resort & Spa

Beachfront hotel with relaxing spa services
At Azao Resort & Spa, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball. Change of towels is available on request.
Azao Resort & Spa offers 49 accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

A private beach and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Azao Resort & Spa, you're just a quick walk from Pongwe Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Palma Court Restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Within a 15-minute walk of Pongwe Beach and Kiwengwa Pongwe Forest
  • Airport and beach shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Azao Resort & Spa like an outdoor pool, a children's pool, and a health club.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a steam room, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4-star Pongwe hotel.

Palma Court Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Karibu Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Hebrew, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Palma Court Restaurant
  • Karibu Bar

Things to do

  • Beach volleyball
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Outdoor pool
  • Playground
  • Spa services
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • No lift (single-level property)
  • 5 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Designated smoking areas
  • Games
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Azao Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 75
  • Christmas Eve (24 December) Gala Dinner per child: USD 75 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 75
  • New Year's Eve (31 December) Gala Dinner per child: USD 75 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Azao Resort Pongwe
Azao Resort
Azao Pongwe
Azao Resort Opulent Pongwe
Azao Resort Opulent
Azao Opulent Pongwe
Azao Opulent
Azao Resort & Spa By Opulent Pongwe
Azao Resort Spa
Azao
Azao Resort Spa by Opulent
Azao Resort & Spa Hotel
Azao Resort & Spa Pongwe
Azao Resort & Spa Hotel Pongwe

Azao Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
מלון משגע ויפה נקי ומסודר ברמה גבוהה רמת שרות הצוות אין דברים כאלה מומלץ בחום
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

4/10 Poor

asaf

Liked: Cleanliness, property conditions & facilities, room comfort
No beach access.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Great Value. Friendly staff. Big and clean rooms
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Beautiful location staff needs a little training
I had to think long an hard as to wheter I'd reccomend this hotel. This is a great hotel for families and couples. The pool is great and the food is good. Take advantage of the free bikes. We stayed in a beautiful oceanview bungalow but we had issues with the water working properly so we had to relocate to a villa without a view. I feel like the staff is a little lazy and there was a disconnect. The spa was under construction. I was pleasantly surprised when the staff surprised me with a birthday cake
Stayed 3 nights in Jun 2018

8/10 Good

Julie, Canada

Liked: Cleanliness, staff & service
Nice hotel with sea view
Azao resort is a nice hotel but be aware, there is no beach. If your plan is to relax by the pool, this is a great resort. If you plan to swim in the ocean and relax on the beach, this might not be the best option. We were aware of it, but kinf of hope we could go swim. It was not possible during our stay. we ended up moving to another hotel. However, the resort is nice, in the nature, it's calm, the rooms are spacious and clean. The staff is extremey friendly and always ready to help. The pool is big, well maintained. We opted for the all inclusive and it was a good idea as the resort is isolated. There is not much around and if you end up paying for food at the hotel, it can be a bit expensive. The resort is quite big, there is a jetté where you can go for a drink after dinner. It's fine. Food wasgood. I feel I got what I paid for. It wasn't very expensive compared to other options, so got what I paid for. At low tide, we could go explore the beach (rocks, crabs, etc). We enjoyed it, but after a few days, we felt it was time to move elsewhere. My recommendation would be to spend a few days and move to another part of the hotel.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2017

8/10 Good

Remy, San Rafael, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, a bit isolated
Had a fabulous stay at Azao. The only thing we were a bit disappointed by was the lack of beach and nothing in walking distance. It seems like many people never leave the resort, which is not exactly my style of travel. Otherwise, incredible staff! Kevin, Rose, Elizabeth and Farhat were so kind to us during our stay. Nice rooms! Food was varied (would have liked more local food- now it’s only one night per week). I had no idea it was owned by Hilton. Apparently they have plans to renovate. I just hope they don’t change the staff or add a ton more rooms- the size was nice as it was not too crowded nor too desolate.
Stayed 2 nights in Jan 2018

8/10 Good

Anjan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gem in pongwe
Excellent hotel at the price. Newly built and ticks most of the boxes except for a little slow service which needs a lot of improvement. Will definitely go back and try the private villas.
Stayed 2 nights in Jul 2017

6/10 Okay

marta, crema

Liked: Room comfort
Disliked: Staff & service
Ottima struttura ma pessimo punto di mare
Ho soggiornato all'Azao per 7 notti con 3 amiche, la permanenza in hotel è stata piacevole, posto molto tranquillo, indicato per chi come noi voleva rilassarsi. Forse persino troppo tranquillo però, alla sera dopo cena mancava qualsiasi tipo di intrattenimento ( musica, spettacoli o altro) per cui dopo cena non si poteva fare altro che andare subito a dormire, eventualmente con l'unica possibilità di bere qualcosa al bellissimo bar sul mare, collegato all'hotel da una passerella, molto suggestivo però appunto al meno un po di musica sarebbe stata piacevole. Personale cortese ma con tempistiche troppo lunghe nel rispondere alle nostre esigenze, nota negativa il mare impraticabile. Fondo in parte sabbioso simile a fango, ci si sprofonda dentro fino alla caviglia ed é impossibile camminare e la restante parte rocciosa molto tagliente, con la bassa mare impossibile quasi entrare. Ci siamo dovute spostare ogni giorno per cercare il mare bello. Cibo ok
Stayed 7 nights in Feb 2018

8/10 Good

Dodi, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel, sehr leckeres Essen, schöne Coctai
sehr gutes Essen, schöne und leckere Coctails, sauber, nett Service, es gibt ein einzige Probleme mit dem Hotel, dass es kein Strand hat. Das SwimmingPool ist doch schön, aber wir wolltem auf jedem Fall am Meer auch baden, was das Hotel leider nicht erlaubt. Am besten Strände sind ca. 1 Stunde weg, und man muss Taxi dazu bezahlen.
Stayed 4 nights in Jan 2018

2/10 Terrible

sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Azao resort is a nightmare. Stay away
We bought a 3 bedroom villa with pool and garden view. Garden view is like a wild Bush that they don’t take care per 1month with a lot of insects and frogs and a lot of lizards. The way to go to the room is so so bad that the guy that bring our luggage broke 2 luggage wheels bringing them. When we arrive in the room. At lobby hotel after one hour in a cab they didn’t offer us nothing to drink and a lot of unnecessary paper to fill out. Really I never saw this. Very incompetent people working there. Even English she cannot talk. When we arrive in the room. The pool was really really dirty. Look at pictures green with a gutter from the roof and a lot of tiles falling them. I didn’t believe in this. Special note Hilton bought this hotel. Do they know that they are waiting for guests with all of those problems? One room was upstairs and the bathroom was in another floor with a dangerous stairs to go. And the villa is like a building that we share the pool. Rooms small and completely separated. Where did you saw a villa like this in a 4 star hotel ? Staying with kids is completely insane in a place like this. After 1 hour they give us another room with a pool falling out the tiles but that look clean and a roof gutter. Then they put 2 chair beds for the kids for spend that night. Stay away from azao resort. Very disappointed. You need to check the stars and downgrade it. Maybe it’s only for local people.
Stayed 7 nights in Dec 2017

8/10 Good

Freddan, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and affordable resort
Friendly and helpful staff and management. Clean and high "Zanzibar standard" on all facilities. Food was awesome for adults and teenagers. Atmosphere around pool-area was relaxing and promoting meetings with other guest and the helpful bartenders. Would recommend this resort to all my friends!
Stayed 7 nights in Dec 2017

6/10 Okay

Serge

Disliked: Staff & service
Never again this hotel
They have a restaurant where you can have lunch with extraordinary poor and expensive food. 20$ buffet lunch / person which does not include many options to eat.For 4 days we paid 320 euro for food (2 persons)!!! That given that we do not ate three meals a day there and barely managed to choose something to eat in the restaurant. Unfortunately, you will not pay on the spot( you ll sign a paper), but at the end will surely cause different issues how it happened to us, to ask for 400€ instead of 300€.We asked for explain as why do we have to pay 400€ and they showed us some paper we would have signed, with alcohol and cocktails consumed, but unfortunately for them they were not our signatures and we did not consume any alcohol during that period;If you want do any extra activities try to met a local guy. In the hotel prices are crazy. They asked as 500 $ for 2 persons for Dauphins tour + jozani, and we pays 75$ with a local guy.I still have so many negatives points about you guys, but I don’t want lose all my days writing about this resort
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bonne expérience. Personnel sympathique. Quelques difficultés sur la gestion des factures. Mais un accueil au top.
Stayed 10 nights in Oct 2017

10/10 Excellent

Imed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Vi var de enda gästerna på hotellet vilket gjorde att det kändes ödsligt. Mycket var slut i restaurangen och frukosten var begränsad. Serviceinriktad personal som uppgraderade våra rum och lät oss checka ut sent.