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Solace by the Sea

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers
Standard Single Room, 1 Queen Bed
Beach nearby
Exterior
Aerial view

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Museo de Arte de Ponce
    6 min drive
  • Parque de Bombas
    7 min drive
  • Cathedral of Our Lady of Guadalupe
    7 min drive
  • Ponce (PSE-Mercedita)
    12 min drive

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • 37 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Caribe Hotel Ponce

Pool
Kids pool
Parking included
Free WiFi
4.2 out of 5, Very good, (1316)
The price is €136
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Caribe Hotel Ponce

About this property

Solace by the Sea

Family-friendly hotel with a 24-hour front desk and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Solace by the Sea, you're just a quick walk from Playa Cayo Cardona. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Palmares, a family restaurant that serves local and international cuisine
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, a terrace, and a vending machine
  • Onsite recreation includes a playground
  • 8 minutes by foot from Playa Cayo Cardona and a 5-minute drive from Vicens Coliseum
  • Cats and dogs welcome for a fee (restrictions apply)
Solace by the Sea offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and a garden are also featured at the family-friendly Solace by the Sea. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ponce hotel.

Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (USD 3.00 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 214 out of 876 reviews" "
Rating 8 - Good. 179 out of 876 reviews" "
Rating 6 - Okay. 174 out of 876 reviews" "
Rating 4 - Poor. 125 out of 876 reviews" "
Rating 2 - Terrible. 184 out of 876 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Jaime

Liked: Cleanliness
Disliked: Staff & service
…
Stayed 2 nights in Sep 2024

4/10 Poor

Eduardo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel necesita una renovación urgentemente. Los baños carecen de limpieza y están muy deteriorados. Camas, gaveteros, etc necesitan renovación también. Habían cucarachas y arañas por el cuarto.
Stayed 2 nights in Sep 2024

4/10 Poor

Dianacely

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled musty. Shower was dirty and the water was not draining from the tub. Broken room window. The pool was cloudy. The hotel looked VERY abandoned. This place has potential BUT it has been very neglected and it shows.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT Stay here !! The rooms were disgusting ! The sheets looked like there were not cleaned and just placed on the bed full of stains . The toliet bowl was filthy and the place was full of spiderwebs . The place is over run by a bunch of stray dogs. The place is in some sort of abandoned property. It’s horrible . I couldn’t stay the night and I left. The security guard said he was in charge and told me he couldn’t do anything except give me another room. The pool was cloudy and probably the stray dogs bathe there . Avoid at all cost. Run down , shady place.
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel se ve peligroso por la noche porque no hay iluminación. hicimos el check in nos dieron dos cuartos que estaban ocupados por otros huéspedes. El tercer cuartos que nos dieron estaba sucio y al segundo día de la estadía llegamos al cuarto y estaba inundado por filtraciones en el área del baño así que nos mudan a una cuarta habitación y para colmo esa misma noche se fue el agua y no llegó hasta la 1 am del otro día. Es una pena porque el hotel está ubicado en un área bonita pero lamentablemente el hotel es muy viejo, no lo mantienen y el servicio de los empleados fue terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was nice, could use a freshening up. Was left without water twice for a couple of hours on my two nights stay. Apart from that pretty nice , kind of old style. No laundry, no wifi.
Stayed 2 nights in Aug 2024

4/10 Poor

Guillermo

The mattress is so hard that trigger my back pain.
Stayed 4 nights in Aug 2024

2/10 Terrible

adelmarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LES RECOMIENDO Q NO VAYAN ,NO BOTEN SU DINERO, YO RESERVE Y CAUNDO LLEGUE EL HOTEL PARECE ABANDONADO, HAY MUCHOS PERROS POR TODO EL HOTEL, LA PICINA EL AGUA NO SE VE LIMPIA Y CUANDO ENTRAS EN LA HABITACION HAY UN TERRIBLE HOLOR A HUMEDAD, CUALTO CON HONGO Y LA CAMA DURA, TUVE QUE SALIR CORRIENDO Y NO ME DEVOLVIERON NADA DE LO Q PAGUE.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Stayed 1 night in Aug 2024

4/10 Poor

RUBEN, TEMPLE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1. The toilet in the bathroom is not accesible for a handicap with wheelchair. 2. The room is not accesible for a handicap with wheelchair. 3. The lavabo is not accesible for a handicap with wheelchair. 4. No hot water.
Stayed 5 nights in Jul 2024

6/10 Okay

RUBEN

Travelled with family
Disliked: Amenities, property conditions & facilities
The accesible room: 1. To ise the toilet for a handicap in wheelchair is not accesible. 2. No hot water. 3. The accesibility in the room for wheelchair is not accesible. 4. The access to the lavabo for a handicap in wheelchair is not accesible, my wife had to use two glasses cup.
Stayed 5 nights in Jul 2024

2/10 Terrible

Yamil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Armando

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mas basura
Es una porqueria de hotel, los perros toman agua de la piscina en los cuartos hay cucarachas no hay seguridad.
Stayed 3 nights in Jun 2024

2/10 Terrible

Joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be shutdown. It’s not safe don’t take your family here. More than 30 stray dogs on property, dirty, the sheets are made out of some type of paper. The pools is the dogs drinking fountain. Mosquito hell
Stayed 2 nights in Jun 2024

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down cheap motel not a hotel. Pool area was dirty. The beach is not within walking distance as advertised. Also there’s no fridge or microwave in the rooms. No ice vending machine. This is by far the worst place I’ve been & did not feel save at all.
Stayed 1 night in Jun 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service, amenities
Great desk service. Room had very small bathroom. Room smell and looked old.
Stayed 1 night in May 2024

6/10 Okay

Raúl

Liked: Staff & service
Stayed 2 nights in May 2024

4/10 Poor

Melvin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Perros 🐕 realengos por toda la propiedad
Stayed 1 night in May 2024

6/10 Okay

Richmarie

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está descuidado, la entrada muy oscura, no habían toallas, los alrededores están oscuros. Deberían darle mantenimiento!
Stayed 1 night in May 2024

2/10 Terrible

Ana Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
It seems that you are entering an abandoned hotel, we had a bad night, the air conditioning stopped cooling and with a constant noise you could only see a local channel, not cable TV, it needs urgent renovation and more cleaning. Parece que estas entrando a un hotel abandonado pasamos una mala noche el aire acondicionado dejo de enfriar y con un ruido constante solo se veia un canal local no cable tv, necesita una renovacion urgente y mas limpieza.
Stayed 2 nights in May 2024

4/10 Poor

Glenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely, this hotel needs some work
Stayed 1 night in May 2024

2/10 Terrible

Michelle

No hay nadie en recepción para recibir a los huéspedes. Olor a perro, cinco perros en la entrada. Llevo 10 minutos esperando para poder hacer Check In a las 11:31 pm. Gracias.
Stayed 1 night in May 2024

2/10 Terrible

Angel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Stayed 6 nights in May 2024

2/10 Terrible

Alanrubin

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in VERY BAD condition, neglected, there are many dogs loose in the areas, the pool is hot, and there was no water after 6 pm, the restaurant closed at 6 because of the water, there are no options for dinner, beds very hard, not at all comfortable, there is NO wifi, there are a lot of mosquitoes, I really don't recommend it, there are better options for the price.
Stayed 1 night in May 2024