Holiday Inn Ponce & Tropical Casino, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Exterior
Lobby
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Casino

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Montaner Stadium
    5 min drive
  • Museo de Arte de Ponce
    7 min drive
  • El Pescador Bar & Grill
    8 min walk
  • Ponce (PSE-Mercedita)
    13 min drive

Room options

Standard Room, 1 King Bed, City View (Sofa)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View (Sofa)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Hotel in Ponce with a casino and a fitness center
This smoke-free hotel features a casino, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino, an IHG Hotel offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Ponce & Tropical Casino, an IHG Hotel. During your stay, you're just a quick walk from Playa Cayo Cardona. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by foot from Playa Cayo Cardona and a 5-minute drive from Vicens Coliseum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 1240 square feet (112 square meters) and includes conference space. A casino, a fitness center, and a terrace are also featured at Holiday Inn Ponce & Tropical Casino, an IHG Hotel. Free self parking is available.

This 3.5-star Ponce hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10-25 for adults and USD 5-8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tanama Restaurant

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (1240 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 casino gaming tables
  • 346 casino slot machines
  • Bingo
  • Casino (9900 square feet of space)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 543 out of 1006 reviews" "
Rating 8 - Good. 256 out of 1006 reviews" "
Rating 6 - Okay. 110 out of 1006 reviews" "
Rating 4 - Poor. 58 out of 1006 reviews" "
Rating 2 - Terrible. 39 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jocelyn D.

Stayed 1 night in Sep 2024

6/10 Okay

Barbara

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Darla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I didn't like that we didn't have tv services or wifi for over 3 days. Even after notifying Hotel staff, services wasn't restored. After Three days of no service they finally offer a free breakfast voucher. They told others that we didn't receive those services due to reconstruction.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great view for sunrises
Stayed 2 nights in Sep 2024

10/10 Excellent

Velazquez

Stayed 2 nights in Aug 2024

8/10 Good

Yarelis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay with ocean view, great pool facility and close to the city center. Downside is under construction on the lobby area, but once it’s done it will look great. It has fair internet service (WiFi) and the pillows has a not great smell. Overall, our stay was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julio

Stayed 4 nights in Jul 2024

2/10 Terrible

Sasha, Paterson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
It was under construction
Stayed 1 night in Aug 2024

8/10 Good

antonio

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Travelled with group
Disliked: Amenities
Under renovation
Stayed 5 nights in Jul 2024

8/10 Good

Ivis

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

RAFAEL

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carmelo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Cuando hice la reservacion no hablaron claro sobre la piscina que no estaba en uso y el cuarto no me gusto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noelia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Renew confortable rooms and everything is very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent
Stayed 1 night in Aug 2024

8/10 Good

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells clean, enough amenities to feel at home!
Stayed 2 nights in Jul 2024

10/10 Excellent

ROSALINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2024

10/10 Excellent

GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Would have had a higher review of it but they did say that it was under renovations at the pool is down I was lucky that I wasn't on the same floor as they were removing the tile in the lobby on the third floor I couldn't even imagine being on that floor but otherwise it's a great location The casino is actually very nice with penny slots and not crowded. Rooms are very clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

Ada B

Sólo dejaron una toalla y éramos dos perdonas
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!
Stayed 1 night in Jul 2024

6/10 Okay

Janette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing - however at this time they have construction going on and the pool was unavailable. There is also not much to do in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Delitza

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent premises and services
Stayed 1 night in Jul 2024