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The Heritage Polonnaruwa

3.5 star property

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Photo gallery for The Heritage Polonnaruwa

Exterior
Reception
Garden
Front of property
Basic Double Room, Garden View

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 10 Nishshnkamallpura, Polonnaruwa, North Central Province, 51000
  • Rankot Vihara
    ‪5 min walk‬
  • Lankatilaka Temple
    ‪7 min walk‬
  • Kiri Vihara Temple
    ‪9 min walk‬
  • Sigiriya (GIU)
    ‪73 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

View all photos for Basic Double Room, Garden View

Basic Double Room, Garden View

Basic Double Room, Garden View

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

About this property

The Heritage Polonnaruwa

Hotel in Polonnaruwa with free breakfast and a restaurant
Along with a restaurant, this hotel has concierge services and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and tour/ticket assistance.
The Heritage Polonnaruwa offers 10 air-conditioned accommodations with minibars and laptop-compatible safes. 24-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Heritage Polonnaruwa, you're just a quick walk from Rankot Vihara. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Heritage Restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Within a 10-minute walk of Rankot Vihara and Lankatilaka Temple
  • Airport shuttle service available for a fee
  • Pets welcome for free
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly The Heritage Polonnaruwa. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Polonnaruwa hotel.

Guests are served free continental breakfast daily from 7:30 AM to 9:30 AM.
Heritage Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Heritage Restaurant

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 37.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 37.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 6 AM - midnight.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Heritage Polonnaruwa House
Heritage Polonnaruwa
Heritage Polonnaruwa Hotel
The Heritage Polonnaruwa Hotel
The Heritage Polonnaruwa Polonnaruwa
The Heritage Polonnaruwa Hotel Polonnaruwa

The Heritage Polonnaruwa Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Stayed 1 night in Feb 2022

10/10 Excellent

Vidyaratne, 169, Nugawela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff specifically manager. He was very kind and a good Buddhist. When ever my next visit to Polonnaruwa my choice will be Heritage
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2018

2/10 Terrible

marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bait and switch
We purchased a specific room with two queen beds and a nice big French door but we're told when we were told that by the hotel staf ( who was very nice) that the only room they had was this tiny room that looked like a jail cell and had a tiny window you could not open because it was behind the bed frame.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stop over
Big basic room, friendly stuff, delicious food. Shower is good, strong and hot. Just pillow cover is dirty with hair.

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & clean hotel
Staff was friendly & helpful

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is close to the ancient city (but you have to go back (5km) to the modern city to get into the ancient city. Except having a walk around the hotel there is nothing to do. The hotel is ok, staff is friendly and helpful, but in the rooms you can hear everything in the neighboring rooms.