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Puerto Azul Suite Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto Azul Suite Hotel

Aerial view
Point of interest
2 outdoor pools, pool loungers
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Calle Pere Melia, Puerto de Pollensa, Pollensa, Mallorca, 7470
  • Pollensa Port
    7 min walk
  • Playa del Port de Pollença
    10 min walk
  • Na Ruixa
    3 min walk
  • Sa Pobla Station
    21 min drive

Room options

View all photos for Suite

1 bedroom, minibar, in-room safe, free cots/infant beds

Suite

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Suite, Pool View

Suite, Pool View | Terrace/patio

Suite, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

About this property

Puerto Azul Suite Hotel

Family-friendly hotel with 2 outdoor pools and free breakfast
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Puerto Azul Suite Hotel offers 148 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pollensa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Puerto Azul Suite Hotel, you're just a quick walk from Playa d'Albercuix. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Pollensa Port and Playa del Port de Pollença
  • Airport shuttle service available for a fee
Puerto Azul Suite Hotel offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

A children's pool, a rooftop terrace, and a library are also featured at the family-friendly Puerto Azul Suite Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Pollensa hotel is smoke free.

Guests are served free buffet breakfast.
Restaurante - This buffet restaurant serves breakfast and dinner.

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Restaurante

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge
  • Separate living room
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 18.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Puerto Azul Aparthotel Pollensa
Puerto Azul Pollensa
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel
Puerto Azul Suite Pollensa
Puerto Azul Suite
Puerto Azul Suite Hotel Hotel
Puerto Azul Suite Hotel Pollensa
Puerto Azul Suite Hotel Hotel Pollensa

Puerto Azul Suite Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 96 reviews" "
Rating 8 - Good. 38 out of 96 reviews" "
Rating 6 - Okay. 8 out of 96 reviews" "
Rating 4 - Poor. 0 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

mike james

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well set up for families with small children. The staff organised many activities in the day with some good shows in the evening. There were plenty of sun loungers and the hotel was convenient for local shops, restaurants etc....
Stayed 6 nights in Aug 2023

6/10 Okay

Jayne

Liked: Cleanliness, staff & service
Hi, the location of Azul is fantastic - right near the beach and beautiful restaurants by the beach at Puerto Pollensa. The staff at Azul are great but this hotel wasn’t really for us, but that doesn’t mean to say it isn’t right for others. There are tons of activities and entertainment for families who love that but we like it quieter. The main issue for us is the pool isn’t big enough for the complex and unless your towel is on a sun bed at 8am, forget getting a space. I think the hotel should stop this happening as we only swam in the pool twice all week and went to a friends pool instead.
Stayed 7 nights in Jul 2023

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 6 nights half board at the end of April. We have stayed at several hotels in pollenca and this is by far the best location. The room was lovely and clean and the staff were all fantastic but I would have to say I didn’t think the food was good compared to other hotels. I would definitely stay here again but would be room only or bed and breakfast.
Stayed 6 nights in Apr 2023

10/10 Excellent

Geoff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycling trip
Awesome as always, been coming for years and use same hotel
Stayed 7 nights in Sep 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, plenty of sun beds at any time of the day. The pools were very nice, and clean. Room was spacious, and had great air conditioning. Fridge, Kettle etc Again clean. The staff were very friendly, and the food was fabulous, so much choice! Would definitely go back there.
Stayed 14 nights in Sep 2022

10/10 Excellent

Sandra

Stayed 8 nights in Sep 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Catrin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and hotel, kind and helpful staff, great pool, fantastic breakfast. Graçias!
Stayed 5 nights in Aug 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a magical location. Everyone from Entertainment staff to the food staff couldn’t do enough to make our stay great! Thank you all!!
Stayed 10 nights in Aug 2022

2/10 Terrible

Robin

Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good family trip
The hotel is ideal for families. A nice pool area and inflatables allowed which is nice. The animations teams does a decent job throughout the day and at the nightly minidisco. The kids (5&7) loved it. Buffet at breakfast and dinner was good. Sufficient choice that will keep most happy. Quality was decent if not gourmet. Only two blocks or a few minutes stroll to the promenade/beach/restaurants if you want a change of scenery.
Stayed 6 nights in Jul 2022

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, friendly staff, good food and great entertainment for all ages.
Stayed 7 nights in Apr 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very convenient location - 2 mins walk from promenade, plenty of variety at buffet and used plates cleared quickly. Good room layout. Worked really well for us s as d our 2 teenagers. Liked the mix of couples, families and friends and fact it’s not just English guests.
Stayed 7 nights in Oct 2021

8/10 Good

Per-Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2021

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets expectations
Lovely warm and friendly welcome by Angela Room sadly was not pool facing but was spacious and comfy enough Shame no kitchenette Breakfast had a good spread Kids club seemed great for the kids as was the evening disco. Evening entertainment for adults was great (and im def not the sort to like that sort of thing)
Stayed 1 night in Aug 2021

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing to mention is the staff here are just lovely and work so very hard. They provide an excellent service with a smile every day, so happy and cheery. Especially the ladies in the restaurant in the mornings and evening. Please, give them praise! The hotel was clean and it was a nice looking modern hotel all in all. The amenities were good, breakfast was ideal and dinner in the evening was perfectly fine for a small hotel. It was lovely and quiet when we visited which helped. During our stay we were informed by a guest that there were some problems with some children and guests at the hotel getting ear infections which they believed to be from the pool. This made us anxious about being in the pool so we mostly went to the beach but the hotel seemed to do all they could to ensure this wasn’t a problem with the pool and reassured us very well. After an initial review on check in, the hotel manager came to speak to us about our review to ensure we were happy. Room was nice and I thought it was a lovely touch that they provided masks in your room for you. Very helpful!! The only criticism I could give was the beds in the main room were fine (neither hard or particularly comfy) however the sofa beds for the kids were not great. The manager said he hadn’t heard this before and plenty of kids stay there, but for us they were hard and there was a lot of metal around the sides of the bed which my 3 year old hurt her leg on when trying to climb up on the first day.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafa and Sven at kids club were great Food was a bit repetitive and uninspiring
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Good variety of food. Accommodation bright and kept clean by staff.
Stayed 9 nights in Oct 2019