10/10 Excellent
Jerry
Travelled with partner
2 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the city the first night and then came to stay at the beach the next 2 nights. I called to arrive early since we had to check out of our city hotel. Alberto answered and said he would try to arrange this although checkin was at 3pm. Alberto called back shortly afterwards and said they could accommodate an early check in.
When we arrived, Alberto greeted us, checked us in quickly and then showed us to our wonderful room. We had some concerns because some of the reviews mentioned air conditioning issues. Our room was very clean and the AC unit was fairly new. The air conditioning worked great.
Giusepe from the restaurant was extremely helpful and accommodating. We had incredible breakfasts and really excellent dinners. One night we had dinner at the Grotto restaurant at the sister hotel in the city. The shuttle was free since we were staying at the sister property. The restaurant view and food at the Grotto in the city was expensive but well worth the visit. The food, atmosphere and service were impeccable.
At the hotel, the service was perfect. Great beach, views and service. Free water was provided which is nice when you are at the beach and hotel in Europe. The sunrise and beach view were amazing.
We extended another night. The morning we left, the staff put together a wonderful breakfast for us to eat on the train to Naples. We will remember the service, views, accommodation and atmosphere until the next time we come!
Jerry
Stayed 2 nights in Aug 2024