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Oaks Cypress Lakes Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
Billiards
2 restaurants, breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Tamburlaine Organic Wines
    3 min walk
  • Cypress Lakes Golf and Country Club
    9 min walk
  • Brokenwood Wines
    11 min walk
  • Cessnock, NSW (CES)
    6 min drive

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Valley View (Adults Only – No Housekeeping)

  • 56 sq m
  • Studio
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Villa, Balcony

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Valley View (Adults Only – No Housekeeping)

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Villa, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Villa, Balcony

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite - Adults only

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Valley View Suite - Adults only

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite - Adults only

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Oaks Cypress Lakes Resort

Aparthotel with 2 restaurants, a quick walk to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools, and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a dining area and a refrigerator, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 114 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Cypress Lakes Resort. During your stay, you're just a quick walk from Tamburlaine Organic Wines. You'll find features like free self parking, plus 3 outdoor pools and 2 restaurants. This upscale aparthotel has 114 apartments on 2 floors. Enjoy your stay with amenities like a balcony and a flat-screen TV in each apartment.
  • Each apartment offers a balcony, a living room, and a dining area
  • Free self parking
  • For dining with golf course views, stop by Cypress Lakes Bistro & Ba, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a golf course, tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines
Oaks Cypress Lakes Resort offers its guests a golf course, 3 outdoor swimming pools, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Oaks Cypress Lakes Resort. Free self parking is available.

This 4-star Pokolbin aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Cypress Lakes Bistro & Ba - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

English

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sunloungers
  • Umbrellas
  • A hot tub

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • On-site parking includes off-street options

Family friendly

  • Cots (infant beds): AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Fridge
  • Microwave

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 30-35 for adults and AUD 30-35 for children
  • 2 restaurants
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59 per night

Bathrooms

  • Soap
  • Shampoo
  • Toilet paper
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Laptop workspace
  • Conference space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Banquet hall

Location highlights

  • In a rural location

Things to do

  • Fitness centre
  • Fitness facilities nearby
  • Golf driving range on site
  • Bike hire on site
  • Golf course on site
  • Golf lessons on site
  • Golf on site
  • Tennis on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 114 rooms
  • 2 floors
  • At least 80% of food locally sourced
  • Energy-saving switches
  • Locally owned and organised tours and activities

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 18 2024 to December 2 2024 (completion date subject to change). The following areas are affected:
  • Spa tub
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 934 out of 2079 reviews" "
Rating 8 - Good. 741 out of 2079 reviews" "
Rating 6 - Okay. 258 out of 2079 reviews" "
Rating 4 - Poor. 111 out of 2079 reviews" "
Rating 2 - Terrible. 35 out of 2079 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

george

Disliked: Cleanliness
Back to the 70s
Breakfast felt like a 2 star hotel from 70s coffee from an urn? No espresso self coffee machines at all but happy to charge you for a very poor quality coffee from adjoining coffee shop. Can’t understand how, what could have been a good experience turn into a really bad and poor standard experience. It would embarrassing to take friends there, major turn off
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful relaxed stay. Very comfortable accommodation, views were amazing.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Matt

Business traveller
Disliked: Room comfort
Property was not value for money. 3 star at best!
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
SSliding Door between the bedroom and toilets were heavy and didn’t work properly. Other than that everything was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet and the space was very comfortable
Stayed 2 nights in Jul 2024

8/10 Good

Hyun kun

Travelled with group
Liked: Cleanliness, room comfort
Quiet and Comfortable
It was very quiet and comfortable and staff were very good and friendly.
Stayed 1 night in Jul 2024

6/10 Okay

Iyoko

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
5 night stayed with 5 people but no service for changing towels, replacing any items included washing powder, toilet paper etc… they expected us to wash towels however they only gave us 1 pack of washing powder. We had to go to supermarket to purchase some washing powder, toilet papers, coffee, tea, shampoo, conditioner and soap and spent over $2000 for the accoodations.
Stayed 2 nights in Jul 2024

8/10 Good

Livia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sunil Kumar

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole Chong

Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our overnight stay at Oaks Cypress Lakes Resort! The staff were friendly and helpful, the food was amazing (both dinner and breakfast) and the room was quiet. We will definitely be back to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Duncan

Stayed 1 night in Jul 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Kitchen tap leaked all over the counter. Coffee machine leaked too. and 4 coffee pods may be ok for 2 people for one, maybe 2 days, but not for 3 nights and 4 days. And we got the “valley view” room without the valley view. While nice, it didn’t live up to expectation.
Stayed 3 nights in Jul 2024

6/10 Okay

Michelle

Travelled with family
The food was great both at breakfast and dinner, but the property is in urgent need of some TLC. There was water leaking from the ceiling from the above property which we were staying in. It was dangerous because the water was coming from the downlight. There was a previous water mark on the ceiling. We were relocated to another unit, but it was the inconvenience we endured because of the maintenance not being kept up to date. We have stayed here many times, but it was obvious the building looks tired and old as well as the golf course especially the driving range.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rommel

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spacious two bedroom apartment and fantastic value for money for a girls weekend away. Ok breakfast included.
Stayed 2 nights in Jul 2024

10/10 Excellent

kate

Travelled with family
Liked: Cleanliness, room comfort
Family holiday fun
Clean, comfortable and very easy stay. Great resort to stay wirh kids. The ahuttle bus was a great service. Breakfast was great and the grounds are lovely. Friendly, helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Wonderful accomodation .. beautiful area and great meals
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Amenities
Beautiful bushland surroundings with amazing views from the Elisia Wellness Centre and our villas. Lots of kangaroos about. Private luxury rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Caroline

Stayed 1 night in Jun 2024

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It as described and advertised online. Clean and tidy. Complementary buffet breakfast is amazing
Stayed 2 nights in Jun 2024