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Hotel Crystal Palace

3.5 star property

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Photo gallery for Hotel Crystal Palace

Exterior
Sports facility
Interior entrance
Garden
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Pahari Marga, Lakeside, Pokhara
  • Phewa Lake
    ‪6 min walk‬
  • Tal Barahi Temple
    ‪6 min walk‬
  • World Peace Stupa
    ‪14 min drive‬
  • Pokhara Intl. Airport (PKR)
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Refrigerator, Mountain View

  • 22.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Crystal Palace

Hotel with free breakfast, a short walk to Phewa Lake
A restaurant, a bar/lounge, and 5 coffee shops/cafes are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and a business center.
Hotel Crystal Palace offers 28 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Pokhara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Crystal Palace, you're just a quick walk from Phewa Lake. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine while dining at Crystal Palace
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes helicopter/airplane tours and bike rentals
  • Just a 4-minute walk from Ratna Mandir and 6 minutes by foot from Phewa Lake
  • Airport pick-up and local-area shuttle service available for a fee
There's a restaurant on site, as well as 5 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Hotel Crystal Palace. A shuttle from the airport to the hotel during limited hours and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Pokhara hotel.

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.
Crystal Palace - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal Palace

Things to do

  • Bicycle rentals
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Crystal Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Crystal Palace Pokhara
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel Pokhara

Hotel Crystal Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

DENIS

Stayed 1 night in Nov 2024

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and clean. There are a lot of exposed wires for the TV and cable. The balcony was a bonus but the view was not so great. There was a huge wildfire somewhere so there was a constant haze during the whole trip. They have a travel agent downstairs, but after my experience of booking a paragliding experience only to have them try and raise the price on me once I arrived, I gave up on experiencing the local activities and just used the time to relax. It's about a five-minute walk to the lake and there are shops all along the street for about 2 km in either direction. Breakfast was very basic though you need to get down early because they do tend to run out of things. Meat is served occasionally and the variety of food is limited. You can get enough to eat, but it is not going to "fill you up" in any sense of the term. There is a bare rooftop with a view of the surrounding buildings and mountains but the haze obscured most of it. The guys at the desk were nice enough. I forgot to return my key when I checked out though. I found it in my pocket when I got to the airport.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of lakeside, 2minute walk to the main street and the lake with all the shops, bars and restaurants. Rooms are spacious, clean and comfortable with a fridge and tea/coffee making facilities. Bottled water in the room and replaced on request. Room cleaning available daily if you want. Staff were friendly, welcoming and helpful. They arranged our taxi to chitwan for us. Breakfast was basic but a good start to the day. We loved pokhara and would definitely stay at the crystal Palace again and recommend to others
Stayed 7 nights in Nov 2023

6/10 Okay

Kyo, Ridgewood

Travelled with family
Old facilities without elevator. Poor breakfast serviced, but much other options near by.
Stayed 2 nights in Apr 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Rajan, CHITWAN

Liked: Cleanliness, amenities, property conditions & facilities
NO CHEF NO FOOD.tHIS WAS A BIT DISSAPPOINTING,EXCEPT THAT EVERYTHING ELSE WAS FAIRLY GOOD
Stayed 2 nights in Dec 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service
Helpful manager
Nice guy who helped make stay pleasant
Stayed 1 night in Oct 2018

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing staff who did everything to provide us with the best service and make our stay enjoyable. They gave us all the advice we needed to plan our trips to discover the beautiful nature in the region. Highly recommended for a very agreeable stay in Pokhara.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Good service and cĺean rooms, just 2 min. to lake, big windows. Privacy...4.8

10/10 Excellent

christopher, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
christal clear
a great value hotel conveniently situated close to bars ,restaurants and shops and only a stones throw from the lake and the possibility of boat hire and a romantic paddle.staff absolutely tip top ,friendly and obliging and i would thoroughly recommend this establishment to anybody

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel & at walking distance from main shopping area & Lake Fewa. Friendly hot staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Colin, Fareham Hamsphire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Centrally place in Lakeside
from the moment that you arrive at the hotel, you know that you are going to enjoy your stay there, the staff are excellent always there to help you in anyway they to make sure your stay there is the best plenty of choice of food eat there, the masala tea a must, i had a good view of stupa temple from the balcony of my room, they arranged my trips to suit my needs nothing was to much trouble for them, definitely stay again on my next visit.

10/10 Excellent

Bradley, Austin tx/ Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome best for the dollar
Very nice staff awesome place I've been traveling Asia for 3 months and this is a 4 star hotel back in Canada or USA clean we'll run and stayed 3 days and extended it another 2 the town is a bit slow but plenty of activities the hotel can take care of it all

10/10 Excellent

Colin, Fareham, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Good Location
This is my second time staying at this hotel, and as before excellent in service warm friendly staff, nothing is to much trouble for them to help you in whatever you need, always making sure your stay is good, which i must say was excellent as always, my room always clean and fresh bedding and towels everyday, food is also good and i just love their masala tea, superb.

8/10 Good

Mitchell

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Reegn and Julya, Canada

Liked: Cleanliness, staff & service, room comfort
Central lakeside hotel with great staff
We enjoyed our 4 nights at the Crystal Palace. The staff were extremely friendly and accommodating to our requests. The location is great- central in the lakeside area and less than a block from shops and restaurants. Hot water, wifi, and room service were reliable. My only suggestion would be to have a few English channels for the TV. We would stay here again.

10/10 Excellent

Rikki, Leicester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in middle of Pokhara
Staff are very welcoming, friendly and helpful (they even arranged Paragliding, Rafting and Trekking for me). Hotel is in a good condition in a very lively city, but is peaceful and quiet at night to allow for a good nights sleep.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and very comfortable
Great location in Thamel. Very clean, great staff and service. Great tv with plenty of English channels and strong wifi in my room. No complaints at all. They even gave me an upgrade. Incredible view from the 6th floor restaurant. Definitely will stay here again and highly recommend to my friends.

10/10 Excellent

Colin, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Excellent Service
I Enjoyed my stay at the Hotel Crystal Palace would definitely go back there again, they were helpful on making stay very pleasant and enjoyable, Anything i needed they would help me with and go the extra mile to make sure everything went smoothly, whether it be arranging tours to go on, festivals to go and see, room service was excellent, always a smile staff, just willing to help you if you needed it, it like you were there long lost brother was happy to see you each day and talk to about your day, without being overbearing, very nice staff,

10/10 Excellent

mike, pokhara nepal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean And comfortable. Good location
Great time! Staff was so nice and helpful. Room was very comfortable. View and location was also very good. Yea is recommend to my friends and family. Price was great!

10/10 Excellent

suman, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
It was really nice with very friendly & helpful staff. Would certainly recommend friends & family.

10/10 Excellent

Sara, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Clean and Great Location!
We were welcomed upon arrival, were given a wonderful and comfortable room with a view of the lake, and were amazed at how clean it was! Spotless, nice and new facilities, a great shower with hot water. And the staff - so friendly, very helpful, and always wanting to make our stay as best as possible! I cannot wait to come back!

10/10 Excellent

oron, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place to stay in Pokhara!
Hotel Crystal Palace was the best hotel I stayed in Nepal. Chhabi, the hotel owner goes out of his was to greet guests and make sure they have a WONDERFUL stay in Pokhara. The rooms were very clean and the staff were available at a moments notice with any requests. Thanks so much for the outstanding hospitality! Oron