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The Craft House

4.0 star property

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Photo gallery for The Craft House

Exterior
Terrace/patio
Exterior
Signature Room, 1 King Bed
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
5 Elliot St, Plymouth, England, PL1 2PP
  • Hoe Park
    ‪1 min walk‬
  • Plymouth Pavilions
    ‪7 min walk‬
  • University of Plymouth
    ‪15 min walk‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single Room, 1 Single Bed

Design Single Room, 1 Single Bed

Design Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed

Premium Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

The Craft House

Adults-only hotel with a coffee shop and a restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and express check-out. Change of towels is available on request.
The Craft House offers 15 accommodations with complimentary bottled water and designer toiletries. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Craft House, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Hoe Park and 6 minutes by foot from Theatre Royal, Plymouth
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Craft House also features tour/ticket assistance, coffee/tea in a common area, and express check-out.

Smoking is allowed in designated areas at this 4-star Plymouth hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Craft Bar Hideaway - Onsite bar.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Breakfast Room
  • The Craft Bar Hideaway

Things to do

  • Bicycle storage

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Restaurant dining guides

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Craft House Hotel
The Craft House Plymouth
The Craft House Hotel Plymouth

The Craft House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful and accommodating staff. Room excellently decorated and very comfortable with good amenities and a great location for city access. Would thoroughly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very nice and very helpful. The room was very clean and it seemed nothing was too much bother for them to help. Help me a great deal and would definitely go again.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Highly recommended stay! Exceptionally clean and comfortable with some lovely little additional touches to make the stay memorable. I wish I’d have found The Craft House sooner! A beautiful place with delightful decor, and delicious breakfasts with well-cooked, well chosen ingredients. Ian and Suzy are wonderful hosts and have the balance just right - it was a pleasure to meet them, alongside Twiglet who gave the perfect greeting on arrival. I was made to feel very welcome and nothing was too much trouble. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique style hotel !
Im so glad i found this hotel in Plymouth, it was an absolute delight to stay here. As somebody who stays in hotels 2-3 nights a week, I try to stay away from the soulless, big chain hotels where there is a complete lack of personal service. Craft House is the polar opposite and Ian & Suzy work so hard to give their guests a lovely experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Fantastic, Ian & Suzy are so welcoming, the hotel is perfect, lovely welcoming decor and tastful decorated bedrooms, Also Twiglet, I love a dog in a hotel, just makes it so much more welcoming. As Arni Said, "I'll be Bacl"
Stayed 1 night in Jul 2024

10/10 Excellent

Kloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Really lovely place to stay. Very well kept and seemed to have been recently decorated/updated. Very welcoming and friendly hosts. We were visiting for the Plymouth Summer Sessions and it was the perfect place to stay, so close to the event!
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, very attentive service from Ian and Suzy.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small independent hotel. Ian and Suzy were really helpful and friendly. Room was beautifully and thoughtfully decorated and very comfortable. Two minutes from the Hoe and ten minutes walk to the Barbican. Would definitely recommend.
Stayed 3 nights in Aug 2023

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 would recommend
Upon checking in at The Craft House Ian and Twiglet were incredibly welcoming, the Hotel itself is amazing, well presented and decorated, the rooms are comfortable and clean (the tunnocks caramel wafers are a nice touch) and if that wasn’t enough when we told Ian, Suzy and Twiglet we were staying there to celebrate getting married, they gave us a hand made congratulations card. The breakfast was amazing all the ingredients are locally sourced this is by far one of the best Hotels in Plymouth.
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel step away from Plymouth Hoe. Arty decor super clean and comfy. Delicious breakfast. Family run, friendly and welcoming service. Would highly recommend.
Stayed 1 night in Jun 2023