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The Plettenberg Hotel

5.0 star property
VIP Access

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Photo gallery for The Plettenberg Hotel

2 outdoor pools, pool umbrellas, pool loungers
Premier Suite | Living area
Premium bedding, in-room safe, individually decorated
Exterior
Beach nearby, white sand, beach umbrellas, beach towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
40 Church Street, Garden Route, Plettenberg Bay, Western Cape, 6600
  • Plettenberg Bay Beach
    ‪2 min walk‬
  • Van Plettenberg Beacon
    ‪12 min walk‬
  • Plett Puzzle Park
    ‪4 min drive‬
  • Plettenberg Bay (PBZ)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room

Double Room

Double Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite, Non Smoking, Partial Sea View

Suite, Non Smoking, Partial Sea View

Suite, Non Smoking, Partial Sea View

  • 48 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

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About this property

The Plettenberg Hotel

Stylish beach retreat with 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of The Plettenberg Hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Plettenberg Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fresh Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
During your stay at The Plettenberg Hotel, you're just a quick walk from Plettenberg Bay Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy seafood and ocean views while dining at Restaurant at Plettenberg
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or body scrubs at Fresh Wellness Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room
  • Steps from Plettenberg Bay Beach and 2 minutes by foot from St Peters Anglican Church
  • Airport shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Plettenberg Hotel offers its guests 2 outdoor swimming pools and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Plettenberg Hotel. You'll have access to the health club at a partner property. Self parking is free.

This 5-star Plettenberg Bay hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Restaurant at Plettenberg - Overlooking the ocean and pool, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
SandBar - Onsite cocktail bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: ZAR 220 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant at Plettenberg
  • SandBar

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Full-service spa
  • Shopping
  • Steam room
  • Surfing/body boarding

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between May 15 and June 30.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1350.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 220 per person
  • Rollaway bed fee: ZAR 1350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Plettenberg
Plettenberg Hotel
The Plettenberg Hotel Hotel
The Plettenberg Hotel Plettenberg Bay
The Plettenberg Hotel Hotel Plettenberg Bay

The Plettenberg Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 138 reviews
Rating 8 - Good. 18 out of 138 reviews
Rating 6 - Okay. 4 out of 138 reviews
Rating 4 - Poor. 2 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, amenities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great location. Friendly, attentive staff. Impeccable service at every stage.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this place! We came for our honeymoon and absolutely enjoyed it! The staff was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Marwan

Stayed 2 nights in Aug 2024

10/10 Excellent

Annamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - small and quiet with a good restaurant and wonderful service.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

SWISS HOUSE

Stayed 2 nights in Jan 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Noisy at night
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Guy

Stayed 3 nights in Nov 2023

10/10 Excellent

hayley

Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with spectacular service! We had an incredible suite with world class sea views. Staff are wonderful, held, friendly and fun!
Stayed 2 nights in Oct 2023

8/10 Good

PATRICK

Excellent location and security.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, staff and room. The hotel is great and all the amenities in our room were amazing. I would highly recommend this hotel 10 out of 10
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic
What an amazing hotel! This was one of the highlights on our trip - the staff are next level friendly and helpful :) . The hotel was a highlight of our trip, the views were amazing, breakfast was great - we cannot wait to come back. Special thanks to Samantha on reception for been so lovely and helpful for us.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chanel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful furnishings. Superb food. Excellent views. Professional and friendly and helpful staff. Only one issue that door leading into room not soundproof and lock not according to international safety standards.
Stayed 3 nights in Feb 2023

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were magnificent. The service was outstanding.
Stayed 4 nights in Feb 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

arik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent hotel
Stayed 1 night in Dec 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull Hotel
Sadly, only a one night stop over whilst travelling the Garden Route, but we will go back for longer. Superb hotel with great service and very friendly staff. Room was large and spotless, and the food was delicious both evening meal and breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

Anna Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Laura, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely 1 night stay at Plettenberg whilst visiting the elephant sanctuary. Staff very amazing and very friendly. Food, drinks and views exceptional. Would definitely recommend
Stayed 1 night in Aug 2022

10/10 Excellent

Alison, Wilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with an old fashioned sense of service. We parked directly outside the hotel and had a lovely welcome from one of the managers who showed us our rooms ( in the annex) - our bags were brought up straight away. It was my birthday so they had upgraded us to a suite with a partial sea view. The rooms were spacious and comfortable with hairdryers and Milton brown toiletries. We didn’t use either of the pools as it was cold but they looked clean and inviting. We had pre dinner drinks in the bar and ate dinner in the restaurant - all very well presented and delicious. Would happily stay again. Delightful shopping area at the top of the street too.
Stayed 1 night in Jul 2022