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Wyndham Garden Playa del Carmen

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Lobby
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Garden

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Xaman Ha Aviary
    13 min walk
  • Quinta Avenida
    15 min walk
  • Playa del Carmen Maritime Terminal
    16 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min walk

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Residence Inn by Marriott Playa del Carmen

Pool
Breakfast included
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (911)
The price is €164
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Residence Inn by Marriott Playa del Carmen

About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
  • Local-area shuttle service available
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception on select days.
Playa Garden - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 130
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 110
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 441 out of 1008 reviews" "
Rating 8 - Good. 328 out of 1008 reviews" "
Rating 6 - Okay. 141 out of 1008 reviews" "
Rating 4 - Poor. 57 out of 1008 reviews" "
Rating 2 - Terrible. 41 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and the air conditioning was blowing nice and cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Randal

Liked: Property conditions & facilities
Dated but safe with good value
Stayed 1 night in Sep 2024

8/10 Good

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Franco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I like it
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not like
Stayed 3 nights in Aug 2024

10/10 Excellent

Ignacio

Stayed 7 nights in Jul 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stayed 6 nights in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024

8/10 Good

Piotr, DES PLAINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Stayed 3 nights in Mar 2024

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough staff. Low cleaness just to bed and breakfast hotel.
Stayed 5 nights in Mar 2024

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Stayed 5 nights in Apr 2024

8/10 Good

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Neha

😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024