Hyatt Centric Playa del Carmen

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Dates

December 2024

January 2025

Premium bedding, minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Bar

Parking available

All-inclusive

Pool

Breakfast available

Explore the area

5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

Quinta Avenida
1 min walk
Calle 12
1 min walk
Quinta Alegría Shopping Mall
3 min walk
Playa Del Carmen, Quintana Roo (PCM)
15 min walk

Room options

Room, 1 King Bed, Accessible (Shower)

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Beach House)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Beach House)

Sleeps 3
1 King Bed

Suite, Oceanfront (Panoramic, Beach House)

Sleeps 3
1 King Bed

Suite, Ocean View (Beach House)

Sleeps 3
1 King Bed

Room, 1 Queen Bed (Downtown House)

35 sq m
City view
Sleeps 3
1 Queen Bed

Suite, 1 King Bed (Thompson)

79 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony (Downtown House)

50 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Balcony (Downtown House)

51 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Quinta Avenida, Downtown House)

102 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed (Downtown House)

48 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Queen Beds (Downtown House)

48 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, City View

82 sq m
City view
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Balcony (Shower)

Sleeps 2
1 King Bed

Suite (Coastal Ocean, Beach House)

Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront (Partial, Beach House)

Sleeps 3
1 King Bed

Room, 1 King Bed

Sleeps 3
1 King Bed

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Elegant adults-only beach hotel with 2 outdoor pools

At Hyatt Centric Playa del Carmen, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.

Hyatt Centric Playa del Carmen offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hyatt Centric Playa del Carmen. During your stay, you'll be connected to a shopping center, and just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools, and 2 restaurants are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, 2 poolside bars, and 3 bars/lounges
Continental breakfast served daily for a fee
Valet parking available for a fee
Take a swim in the 2 outdoor pools
Services include free grocery shopping service, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes a 24-hour gym and complimentary bicycles
Steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach
Airport shuttle service available for a fee
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Some rates at Hyatt Centric Playa del Carmen are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hyatt Centric Playa del Carmen, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Hyatt Centric Playa del Carmen. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Hyatt Centric Playa del Carmen has 2 restaurants on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Valet parking on site (USD 15 per night)
On-site parking includes off-street options
24-hour return airport shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 per person
2 restaurants and 1 coffee shop/cafe
2 poolside bars and 3 bars/lounges
24-hour room service

Things to do

24-hour fitness centre
2 outdoor pools
Free bike hire
Lifeguards on-site
Shopping

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Lifeguards on site
Pool cabanas (surcharge)
Pool umbrellas
Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Braille signage
Lift

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

55-inch LED TV
Digital channels
Premium channels

Food and drink

Free bottled water
Minibar

Connecting rooms available
Free local calls
Free long-distance calls
Free newspapers
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Phone
Restaurant dining guide
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

Pets: USD 40 per accommodation, per night, plus a deposit of USD 100 per stay
Only dogs are allowed
Weight limit: 40 lbs per pet
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are available for USD 40.0 per day.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 300 per accommodation, per stay
Service fee: 10 percent
Resort fee: USD 37.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately USD 15 to 25 per person
Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
Valet parking fee: USD 15 per night
Pet deposit: USD 100 per stay
Pet fee: USD 40 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hyatt Centric Playa del Carmen offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Thompson Playa Carmen Hotel

Thompson Playa Carmen

Thompson Playa Carmen Hotel Playa del Carmen

Thompson Playa Carmen Playa del Carmen