6/10 Okay
Norlan
Travelled with family, Travelled with family and small children
21 Aug 2024
While the property is in a very nice area, the managing of the property and operations itself can benefit from some upgrades: 1) Food options seem limited. On more than one occasion, I wanted to go out of the resort to find better food options. 2) Some of the property areas need to be fixed (there was a water stain on a column in the Mexican restaurant, which is one of the two sit-down restaurants on the property). 3) Some services can add value to the experience, such as room service. 4) Be honest about what "all-inclusive means." I was told activity items were included, though it was only available for 30-minutes and then could be rented at an extra charge. 5) Have the basic necessities covered. On multiple occasions, the bars did not have cups available. 6) Have better options for grill and make the tacos available any time, not just between 10pm-2am. 7) Have more activities during the week, not just over the weekend. My famliy was there for 7 days, from Wed to Wed. We saw the difference in what was offered.
Norlan
Stayed 7 nights in Aug 2024