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Sofía by Bunik

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft
Rooftop terrace
Deluxe Loft | Private kitchen
Superior Loft | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    6 min walk
  • Quinta Alegría Shopping Mall
    7 min walk
  • Calle 12
    9 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    19 min walk

Room options

View all photos for Premium Loft

Premium Loft

Premium Loft

  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel with 2 outdoor swimming pools, a short walk to Quinta Avenida
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the pool at Sofía by Bunik. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, 2 outdoor pools, and concierge services are available.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the 2 outdoor pools
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Guests have great things to say about the clean accommodations and the pool
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Spa services

Family friendly

  • 2 outdoor pools
  • Full-sized fridge
  • Kitchenette
  • Microwave

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge

More

  • In-room massage
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 808 reviews" "
Rating 8 - Good. 153 out of 808 reviews" "
Rating 6 - Okay. 60 out of 808 reviews" "
Rating 4 - Poor. 18 out of 808 reviews" "
Rating 2 - Terrible. 32 out of 808 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Madge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The location was close to all my favorite restaurants and right next to Mega and Walmart. The front desk was always helpful as well. The only drawbacks we noticed were that the hallways were pretty hot and the shower could've had more pressure. Other than that everything was good. Check-out the rooftop pool if you have time. It was perfect. I'd definately come back.
Stayed 4 nights in Aug 2024

6/10 Okay

David N Celeste

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE MANUEL ALEJANDRO JAUREGUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'm glad I only booked one night. It's the last
I had two reasons for staying here, work and sleep. The WiFi router in my room did not work. I went to the desk to see if someone could fix it. The girl said she would have to call someone to do it...but didn't bother to get help. She said I should use the WiFi from the room next door. I said I need a router to plug my cable in to for the type of work I need to do. She said the work area has nothing to plug into either so I got no work done except searching for another hotel, and another place to work. The side of the building my room was on has two big bright floodlights that are so bright my room was filled with way too much light to sleep. So, I got very little work done and I can't say that I slept either. It was a waste of money and time. I booked a week somewhere else
Stayed 1 night in Aug 2024

6/10 Okay

MARK, austin

Liked: Cleanliness, staff & service, amenities
The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.
Stayed 8 nights in Aug 2024

8/10 Good

Gerardo

Stayed 1 night in Aug 2024

10/10 Excellent

Masaki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean room
Good: It was a great place for the price. The location is good, not too far from the main area, about a 5-minute walk. Felt very safe around. The building itself looks very new and clean. The pool was awesome. Could be better: Both rooms we got had issues with a safe. Its lock wasn't working. One of the rooms had an issue with the fire alarm. Both issues did not get resolved while staying for 4 nights.
Stayed 4 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 2 nights in Aug 2024

6/10 Okay

Asaf

Travelled with family
Liked: Cleanliness, staff & service, amenities
overall it was a nice stay, the roof top area is definitely a highlight. negatives, there is no ac in the hallways, stairs or elevator. you'll be sweating on the way out or in to your room. housekeeping does not replace sheets, you'll need to pay extra for it. the safe in our room wasn't working and they did nothing to fix it.
Stayed 4 nights in Aug 2024

8/10 Good

DAVID R

Stayed 3 nights in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 17 nights in Jul 2024

10/10 Excellent

MIRIAM, Imperial Beach

Todo muy bien ! Muy limpio , fácil de llegar , céntrico , Estacionamiento fuera de los condos, muchas tiendas , restaurantes y lugares donde comprar comida. El área de la alberca muy linda , limpia y todas las instalaciones muy bien 👍
Stayed 4 nights in Jul 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and nice, clean rooms. Quiet area, pleasant staff. Nice rooftop pool. Enjoyed having a kitchen. Easy, level ground walkable (we’re seniors). It’s Mx, water pressure can be problematic, street parking was ok, muy barata. Restaurants, markets all close. Fifth Ave close. Beach close. Great bargain find!! Will definitely stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jinan

Stayed 2 nights in Jul 2024

10/10 Excellent

Deisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pretty new the rooftop pool Is great wish was a bar there the rooms are spacious and comfortable the only think I would complain is the hall area are a inferno to walk thru no Ac in any of them is so HOT I feel bad for the employees working in that environment is a crime with those high temperaturas . Besides that the hotel is very cute berthing is walking distance lots of restaurants 5ave is like 5m walk pretty good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

SILVYE

Liked: Property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Marina

Travelled with family
Liked: Amenities
Very nice property located 2 blocks from our favorite breakfast place Choux Choux Café and 15 mins walk from Playa Mamitas. Staff was friendly and took care of two issues we had promptly. Walls are thin so we could hear noises and voices that woke us up around midnight. Pool area is beautiful! Jacuzzi needed more water to do what is supposed to do. We felt safe and walked everywhere.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lucila, Woodbine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (Ed) excellent greeting and gave us great advice about surroundings.
Stayed 1 night in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

chrisopher Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ac was awsome in good location Key card kept not working Pool was a little dirty
Stayed 5 nights in Jul 2024

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

4/10 Poor

Ximena

Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Stayed 4 nights in Jul 2024