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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Exterior
Exterior
Point of interest
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Pool

Explore the area

Map
Playa del Carmen, QROO
  • Paradise Beach
    ‪1 min walk‬
  • Playa Paraiso Golf Course
    ‪19 min walk‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

  • 100 sq m
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View

  • 110 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

  • 100 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Adults-only beachfront hotel with outdoor pool
At Senses Riviera Maya Oceanfront Boutique hotel - Adults only, spend the day on the beach where you can enjoy kayaking. Then return for a meal at one of the hotel's 2 restaurants.
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 spa tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the pool at Senses Riviera Maya Oceanfront Boutique hotel - Adults only. During your stay, you're just a quick walk from Paradise Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine with a beachfront location at Cavamar, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the 4 spa tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes kayaking
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Paradise Beach and a 3-minute drive from Playa Paraiso Golf Course
  • Airport shuttle service available for a fee
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers its guests 4 spa tubs and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Senses Riviera Maya Oceanfront Boutique hotel - Adults only. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

Guests are served free cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Cavamar
  • The Blend
  • CavaBar
  • The Blend Bar

Things to do

  • 4 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Kayaking
  • Outdoor pool
  • Private picnics
  • Spa services

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf privileges (optional)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Tile flooring in room

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Private indoor hot tub

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.59 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 396 out of 1002 reviews" "
Rating 8 - Good. 217 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 138 out of 1002 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Franz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place! Would recommend
Stayed 7 nights in Oct 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2024

2/10 Terrible

Vadim

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The resort barely qualifies as a resort. The rooms were cold and damp throughout the entire stay, with no hot water available in any of them. To make things worse, the water coming out of the sinks was rusty and brown. We had to change rooms several times during our week-long stay due to these issues. The poolside bar, which only stays open until 5 pm, served just one type of beer that tasted watered down. The location is isolated, surrounded by jungle, and a car is essential to get anywhere. That said, the staff were fantastic, with Hernán standing out for his exceptional service. The food was surprisingly good, with beautiful, fine dining presentation that added a positive touch to an otherwise disappointing experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Leisa

Stayed 1 night in Oct 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! And with it being a little smaller we got to relax without havibg a bunch of other people around. Could use a few updates on the building but overall it was amazing!
Stayed 5 nights in Sep 2024

10/10 Excellent

joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

Victor, Irving

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place amazing staff! Very helpful very attentive! The rooms are huge and very clean will definitely revisit this place again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Darwin, Boyd

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Ednickleda

Stayed 3 nights in Sep 2024

8/10 Good

Michael, Baytown

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is beautiful and staff is super friendly, awesome infinity pool and suites are huge. The inside of the suites could use a little sprucing up but overall a great place to stay for the price
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness
Skip this one for anywhere else.
Door to balcony was broken and wouldn't close so hot air blew in all the time. TV went out for 3 of the 4 days we were there. Not a big problem but nice to watch after a long day at the beach. The food was sub par at best. Asked for toilet paper and 5 hours later and after housekeeping cleaned the room, still none. They say they have two restaurants but they really have one and a snack bar by the pool. Avoid everything at the snack bar but the drinks, shrimp cocktail and the cheese burger. Indoor hot tub didn't have the jets working even though we were told to just push the button for the jets. Both lamps were broken and all the mirrors except one were chipped badly. Nine mirrors total and only one in good shape. Door to the fridge didn't work. Door for kitchen storage was also broken. No cooking pans, plates or silverware. Mold on the ceiling. Terrible cover up paint jobs in kitchen, hall way and the living/bedroom. The tub in the balcony was nice but has to be turned on by and drained by a staff member. Of the 6 meals we had at the restaurant, not one appetizer, soup, salad, entre or dessert was edible past one small bit. We left hungry although you can order everything and multiple times but I'm not sure why anyone would. A hot dog a 7-11 would have blown away anything at the restaurant. The food looked good and the service was good. The chicken picatta tasted nothing like piccata and the chicken. Was as hard as a rock and dry as a bone.
Stayed 3 nights in Sep 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Stayed 12 nights in Aug 2024

2/10 Terrible

Vijaykumar

Travelled with partner
It’s not an all inclusive in the real sense. In fact this place does not have a proper restaurant with a menu. We have to do with whatever is provided. There are no lights in the corridors and have zero customer service. The 5 star rating is absolutely not correct, should be a two star at the best.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacklen

Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to relax the workers there were amazing front check in Cristian, housekeeping, the maintenance guy Ismael, Down stairs bar by the pool Geraldo the drinks were delicious his series are excellent. And the rooftop dinner time was very good the bartenders Christian &,Freddy were very good and the waiters Hernan and Israe very nice people . I would go back anytime this is a very beautiful place if you're going to relax that's exactly what you going to get.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn, Huntley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
Stayed 5 nights in Aug 2024

2/10 Terrible

raymond

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were Outstanding. Julio and Hernan get a 10. The facility is poorly managed and extremely outdated. Most of the reviews were accurate. However, it is not the staff's fault. If you looking for a party, this is definitely not it. If you want to just relax and not be bothered, come here. Nothing on the property to do, just a nice scenery.. NEEDS NEW MANAGEMENT. Property has great potential.
Stayed 4 nights in Aug 2024

8/10 Good

Cristhiann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Aug 2024

8/10 Good

Klas

Stayed 4 nights in Aug 2024

4/10 Poor

Prabhjot kaur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Vasil

Travelled with family
Liked: Amenities
like all service ,all my spend time was best ,,food serving man or food ,reception we are will be back thanks for all Vasil and Zhanneta
Stayed 6 nights in Aug 2024

8/10 Good

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a nice resort on the smaller side but food was fantastic!
Stayed 6 nights in Aug 2024

2/10 Terrible

Irma Arellano or George, Santa Ana,

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had mold we took photos. The trim was dusty and unkept. There was construction and maintenance in the room next to us so I will assume that is where the dust came from. We immediately checked out at 7:30am because it was to late for us to get a room elsewhere for the night. My husband George got two Asthma attacks that night. Would not recommend this place to anyone
Stayed 8 nights in Aug 2024